The 5th Store Reviews 127

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Great service. Garments nicely packaged and prompt delivery. 5th has a bunch of beautifully crafted brands that I love. Generous sales and promo codes too - I will be back for more... Purchase:... See more

Company replied

Rated 5 out of 5 stars

Great website, good Japanese brands that I love for Fantastic price....Have seen similar coats on some competitors website for alot more, so will definitely come back. Parcel shipped via FedEx too rat... See more

Company replied

Rated 5 out of 5 stars

Great experience of using this business for the first couple of times. Really happy with my purchases, everything was packaged beautifully and was shipped immediately. I did need to return one thing... See more

Company replied

Rated 5 out of 5 stars

Excellent customer service. Really responsive and helpful. I would definitely buy from here again. There was an issue on the delivery of my order (fedex at fault not the 5th Store) and as soon as l... See more

Company replied

Company details

  1. Clothing Shop
  2. Men's clothes shop
  3. Outerwear Shop
  4. Streetwear store

Written by the company

Online lifestyle concept store for men. Premium cult brands, tech fabrics & design classics to invest in. Brands include: Novesta, orSlow, and Wander, Albam, Samsoe Samsoe, Eastlogue, KESTIN plus more...


Contact info

4.8

Excellent

TrustScore 5 out of 5

127 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

14 November 2021
The 5th Store logo

Reply from The 5th Store

Hi Mr Edge,

Thank you for the 5 star review! We hope to see you again at The 5th Store.

Kind regards,
The 5th Team.

Rated 5 out of 5 stars

Terrific deal and service

Terrific deal and service - one of the best independent's around!

14 November 2021
The 5th Store logo

Reply from The 5th Store

Hi Neil,

Thanks for the 5 star review. We're delighted to hear that you regard us as one of the best independent's around!

Thank you for shopping at The 5th Store and we'll look forward to you shopping again with us soon.

Kind regards,
The 5th Team.

Rated 5 out of 5 stars

Well done, the 5th Store!

Excellent website and service, good selection of quality clothing, fast delivery

9 November 2021
The 5th Store logo

Reply from The 5th Store

Hi,

Thanks for the 5 star review. It's great to hear about your positive shopping experience. We really appreciate you taking the time to share your feedback and hope that you'll be back soon!

Thank you,
The 5th team.

Rated 5 out of 5 stars

Great products at an amazing price

Great products at an amazing price. Superb advice and communication from them 👍

9 November 2021
The 5th Store logo

Reply from The 5th Store

Hi,

Thanks so much for your 5 star review, and for supporting an independent business! We always strive to provide any advice required whether it be about brands, trends or sizing and fit.

Thank you for shopping at The 5th Store.

Kind regards,
The 5th team.

Rated 5 out of 5 stars

Brands worth checking out

Quick service, great price, can’t fault them. Good selection of brands too. 👏🏻

8 November 2021
The 5th Store logo

Reply from The 5th Store

Hi,

Thank you so much for taking the time to review us. Great to hear you were happy with the service and price! We're always working to ensure we stock the best brands around.

Thanks,
The 5th team.

Rated 5 out of 5 stars

Very good as normal

Very good as normal. Well wrapped and quickly despatched.

4 November 2021
The 5th Store logo

Reply from The 5th Store

Hi James,

Thank you once again for leaving us a positive review. Thank you for your custom and we hope to be of service again soon.

Kind regards,
The 5th Team.

Rated 5 out of 5 stars

Excellent service

Excellent service, goods arrived swiftly. Will definitely use again!

3 November 2021
The 5th Store logo

Reply from The 5th Store

Hi Karen,

Thank you so much for taking the time to review us. As an independent store, it really means a lot to us.

Thanks,
The 5th team.

Rated 5 out of 5 stars

Great site

Great site, superb selection & excellent service!

2 November 2021
The 5th Store logo

Reply from The 5th Store

Hi Wayne,

Such a kind review, thank you! Hope to see you shopping again with us soon.

Kind Regards,
The 5th Team.

Rated 5 out of 5 stars

Great customer service

Great customer service. Rapid delivery. All good.

21 October 2021
The 5th Store logo

Reply from The 5th Store

Hi Sam, Thank you so much for taking the time to leave us this great review! Great customer service and fast delivery really is important to us so it's great to hear that you were happy with your shopping experience.

Thanks,
The 5th team.

Rated 5 out of 5 stars

Great menswear shop

Great company (new to me), Matt was great to deal with a request I made. In my top 3 menswear shops in the UK now (which means in the top 3 in Europe too)...I'll be back... Ciaran in Dublin.

18 October 2021
Unprompted review
The 5th Store logo

Reply from The 5th Store

Hi,

Thanks for the 5 star review. We're delighted to hear that you regard us as one of your favourite UK menswear stores!

Thank you for shopping at The 5th Store - We'll look forward to you shopping again with us.

Kind regards,
The 5th Team.

Rated 5 out of 5 stars

Excellent Service

Fast, efficient service, with 15% off my first order on a sale item. #excellent!

14 October 2021
The 5th Store logo

Reply from The 5th Store

Hi,

Thanks for taking the time to review us. We always aim to be competitive on pricing so its good to hear that you were happy with the discount!

Kind regards,
The 5th team.

Rated 5 out of 5 stars

Great experience of using this business…

Great experience of using this business for the first couple of times. Really happy with my purchases, everything was packaged beautifully and was shipped immediately.
I did need to return one thing and the refund couldn’t have been processed quicker. Really impressed.

12 October 2021
The 5th Store logo

Reply from The 5th Store

Thanks for the great review Becki. Great to hear that you were happy with your purchases, our packaging and the returns service. We hope that you shop with us again sometime soon.

Thanks,
The 5th team.

Rated 5 out of 5 stars

Quality products, great service!

Great products, brilliant customer service, fast delivery.
Highly recommended!

19 September 2021
The 5th Store logo

Reply from The 5th Store

Hi,

Thanks for the 5 star review. We're delighted to hear that you're happy with our customer service and fast delivery!

Thank you for shopping at The 5th Store.

Kind regards,
The 5th Team.

Rated 5 out of 5 stars

Best Price, Quick Delivery

Best Price, Quick Delivery .......... what's not to like ?

12 September 2021
The 5th Store logo

Reply from The 5th Store

Hi Sean,

Thank you for the 5 star review and for your custom! We hope to be of service again soon.

The 5th team.

Rated 5 out of 5 stars

Dry quick delivery awesome clothes

Very quick delivery awesome clothes

7 September 2021
The 5th Store logo

Reply from The 5th Store

Hi,

Thank you for your taking the time to leave a review.

We're delighted to hear that you're happy with your clothes!

Thank you for shopping at The 5th Store.

Kind regards,
The 5th Team.

Rated 5 out of 5 stars

Really fast shipping and quality

Really fast shipping with good packaging. Colourful standard items I ordered amazing quality and the colours are so bright! My favourite t shirts ever! (I already have one and wear it all the time!!!)

7 September 2021
The 5th Store logo

Reply from The 5th Store

Hi Joeleen,

Thanks for the great review and it's great to hear that you were happy with the Colorful Standard items you ordered - It's our favourite t-shirt brand too!

Thank you for shopping at The 5th Store. We hope to be of service again soon.

Kind regards,
The 5th Team.

Rated 5 out of 5 stars

Ordered a pair of Uniform Bridge…

Ordered a pair of Uniform Bridge trousers from the 5th Stores end of season sale. Item arrived quickly and very nicely packaged. I was kept up to date with all steps of the process from picking, packing to dispatch. As they used FedEx as a courier I was also informed of all steps of the tracking process. Excellent all round!

6 September 2021
The 5th Store logo

Reply from The 5th Store

Hi Ben,

Thank you for your kind review. We're really pleased that you were happy with your order and our order shipping process. We hope you shop with us again soon!

Thanks,
The 5th Store.

Rated 5 out of 5 stars

Great service

Great service, great item, great price if anything I would ditch Fedex in favour of Royal Mail 7 e-mails from Fedex for 1 item coming 30 miles seems a bit excessive and inbox blocking.

2 September 2021
The 5th Store logo

Reply from The 5th Store

Hi Stephen,

Thanks for taking the time out to review us and it's great to hear that you were happy with your order. As an independent business, every bit of feedback like this really helps us out! We'll be reviewing the amount of emails sent by our courier service in future - Agreed that 7 emails is a bit excessive!

Thank you,
The 5th Team.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look