Company activity
Updated 1 day ago
This page gives you a detailed overview of how The AA Insurance has used Trustpilot over the past 12 months. Find out where their reviews come from, how their star ratings differ per source, how many reviews they flag, and whether those flagged reviews actually breach our guidelines.
Claimed their Trustpilot profile: May 2021.
Confirmed details
Proof of identity
Proof of identity of a user associated with this account
Contact details
Google My Business account verified and synced
Bank account
Bank account registered during subscription process
Pays to access extra Trustpilot features.
Trustpilot has no recent records of The AA Insurance asking their customers to review them.
Review sources
Where reviews have come from for the past 12 months
Organic
7,363
Verified
0
Invited
0
Redirected
0
Total reviews from the past 12 months
7,363
Star distribution by review source
How star ratings differ by review source from the past 12 months
Reviews over time
How The AA Insurance got its reviews in the past 12 months
Profile merges
How many profile merges happened in the past 12 months
20 December 2022
2 profiles merged into The AA Insurance because they were about identical domains.
The AA Insurance's TrustScore became 4.2 after this profile merge (previously 4.2).
List of profiles25 May 2021
One profile merged into The AA Insurance because of rebranding.
The AA Insurance's TrustScore became 4 after this profile merge (previously ).
See detailsReply behavior
How The AA Insurance replied to negative reviews in the past 12 months
The AA Insurance’s flagging activity
How frequently The AA Insurance flagged their reviews in the past 12 months
What's a flagged review?
The AA Insurance may flag a review if they think it's in breach of Trustpilot's guidelines.
The AA Insurance selects the reason(s) they're flagging the review, so we know what to investigate.
We don’t hide flagged reviews that are under investigation, unless they are flagged as having harmful or illegal content (then we blur them out).
Our Content Integrity Team assesses whether the flagged review is in fact in breach of our guidelines. If it is, we contact the reviewer.
If the reviewer is unable to resolve the issue, we remove the review from trustpilot.com.
- The AA Insurance flagged 24 of their reviews a total of 31 times.
- 37% of those cases turned out to be invalid.
What happened to the 24 flagged reviews from the past 12 months?
Reviews still online on trustpilot.com
9
Reviews removed from trustpilot.com
15
Review isn’t in breach of Trustpilot's guidelines for the reason(s) flagged by The AA Insurance
9
Reviewer resolved the breach of Trustpilot's guidelines
0
Reviewer didn't respond to Trustpilot's request to resolve the breach of Trustpilot's guidelines
12
Reviewer didn't resolve the breach of Trustpilot's guidelines