AA has what I believe to be a unique offering - it's easy to get a quotation online AND then to be able to speak to a knowledgeable, helpful and courteous member of their UK based staff to answer any... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I needed a new insurance quote as I felt my current ins company was ripping my off, I went onto go compare . com and found AA platinum, I wrang and spoke to a great advisor Gareth who was great at goi... See more
Change my car insurance to the AA, great cover and a lot cheaper. Then changed our home and contents insurance to the AA - exceptional cover, not the cheapest but £125 less than what my previous insur... See more
Company replied
I had to call out the aa due to my mgs5 loosing all power. The weather was absolutely terrible and initially I was told that the visit would be delayed by a day. The fitter turned up a couple of hours... See more
Company details
Written by the company
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- theaa.com/insurance
4.6
Excellent
50k reviews
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Easy to use on- line service
7 November 2026
Easy to use and good price.
8 November 2026
Very straight forward site to navigate…
Very straight forward site to navigate and saved a packet on my renewal from previous insurer for a better policy 🤩
8 November 2026
Reasonable price
Car insurance price was very reasonable. Contact person was polite, helpful and knowledgeable and I was able to get the information I needed to make a decision. Would recommend
7 November 2026
Quick and easy
Quick and easy, thanks. And half the price of the people I have used before!
5 November 2026
Good cover and a fair price
8 November 2026
After a little problem trying to login…
After a little problem trying to login everything else went quite well.
8 November 2026
A competitive price fullOf additional benefits
A competitive price - not the cheapest but it gave me many more benefits compared to other brands. Very happy
8 November 2026
The lady I spoke to was very helpful…
The lady I spoke to was very helpful and explained everything in detail in spite of having a cold.
7 November 2026
Iwas pleased when I phoned
Iwas pleased when I phoned, to receive a prompt helpful and cheerful response. Glad it is U,K,based
The price quoted was lower than previously paid to last year's [provider.
7 November 2026
Nolan who answered my call was so…
Nolan who answered my call was so patient and kind in answering my queries. He took the time to make sure I had right policy for my needs Every was done in a very professional manner and I was impressed. Thank you
8 November 2026
Customer service were excellent and…
Customer service were excellent and very helpful. Explained everything so was easy to understand
5 November 2026
Totally stressed out
Totally stressed out. I purchased AA car insurance online they emailed policy documents to me asking me to check details were correct. I could not open the documents. After a few failed attempts I contacted ChatBox. On for more than an hour. They said as I already had AA Breakdown cover through my bank account I could not use the same email address for my car insurance ???. I would need to sort out a new email address. I want to cancel policy in the cooling off period and get a full refund but cannot get into my documents/ account to do this. This has been a total nightmare.
7 November 2026
My car insurance includes breakdown…
My car insurance includes breakdown cover but this is not very clear, I have downloaded the app on my phone and it is only showing the insurance.
8 November 2026
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