We had a leaflet offering much cheaper AA breakdown cover when bought with car insurance. The website was easy to get quotes for both cars but I had questions so called on the phone. The guy I spoke t... See more
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Review summary
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Reviews shaping this summary
As I said in another review, "It was very good dealing with AA insurance, but we will really see how good it is on renewal. " I hope it's not like we have been treated by our old company, after not cl... See more
The initial application process was very made via the AA website and this was followed up by a phone call and the advisor was extremely helpful and answered all my questions. I cannot think of reason... See more
Claim ref number AAS564488 On March 28th I was involved in a 3rd party fault accident and contacted my insurance company who took immediate action to sort out my car & have a courtesy car delivered.... See more
Company details
- #61 of 138 best companies in Insurance company
- #25 of 69 best companies in Car and Motor Insurance Agency
- #19 of 44 best companies in Home Insurance Agency
Written by the company
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Contact info
United Kingdom
- theaa.com/insurance
4.6
Excellent
41K reviews
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Took away all my problemspno made…
Easy to connect with a person who made my decision so easy with step by step information and answering all my questions in every detail giving me the confidence to proceed with my insurance policy thank you AA insurance
29 April 2026
Arranging my insurance was easy to do
Arranging my insurance was easy to do , and a good price compared to company I was leaving
11 May 2026
Easy to read and understand the layout
Easy to read and understand the layout, good price for the cover I wanted, quick and easy setup
8 May 2026
All easy to follow instructions and…finalized quickly.
All easy to follow instructions and quick response to say all completed . Just makes life a little easier.
12 May 2026
Very good price for car incuranse.
11 May 2026
Easy to follow good rates.
12 May 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from The AA Insurance
We're proud as punch to hear this, Sarah 😊.
A competitive price
11 May 2026
money supermarket and AA to the rescue
I used money supermarket to look for home insurance, to my surprise The AA had a very competitive quote and compared limits etc.
I eventually took out the cover after using their website to complete my details, this was pretty straightforward and an easy process.
11 May 2026
Online policy purchase
My score reflects my experience using the website but I admit I am not confident online. I needed to speak to an agent (actually 2 agents) and they were both first rate. Helpful, patient and informative. Thank you both.
8 May 2026
Reply from The AA Insurance
We're happy to hear that both our agents were able to help and we hope that everything is now sorted, Mary 🤞😊.
Great choice and good value 10/10
12 May 2026
Reply from The AA Insurance
We're over the moon with your 5* feedback 🥰.
very good service and good price
22 April 2026
Car insurance I found the information very helpful…
I found the information very helpful and the AA provided the right insurance for me. It was put in place efficiently and I’m very happy with the experience.
12 May 2026
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