The AA Insurance Reviews 39,487

excellent service from start to finish the AA was on it had an accident reported it to the AA within two hours the repair shop rang me up to get more info on the accident.the process was easy from st... See more

Very happy with the service provided. Recommend 100% but do check several comparison sites for the best quotes. They are different for the same companies. Still AA gave me the best quote and a ver... See more

Price compared well against RAC (previous insurer) but website misleading as it appears to include breakdown cover though that choice only pops up when going further into teh quote. It is also trick... See more

It was a no brainer when we became due for renewing our car insurance. The “ trusted named brand “ that gave us a replica of our previous policy but is much cheaper and so much easier to navigate on t... See more

Contacted AA after my car was vandalised and they responded very quickly. A member of staff from AA talked me through the whole process. It was good to be able to speak directly to an actual person. M... See more

The AA took care of everything from the first call to report the accident through to collection of my repaired vehicle. I was kept updated on progress and a hire car was arranged for me whilst my veh... See more

Recently used a comparison site to change our Car Insurance to AA. I found their site easy to follow and straight forward. Two points in particular I liked one the fact the they had a call centre,... See more

Steven in Newcastle was the agent I dealt with in relation to a difficulty in completing an application to stop my automatic renewal for my insurance policy for next year. Regretfully I declined a f... See more

I have just renewed my car insurance with The AA after a gap of many years. I left them because the premiums had become uncompetitive. To my huge surprise this year they gave the best quote. The whole... See more

I chose AA insurance because it provided all I need in car insurance. It wasn’t the cheapest quote I received, however I have confidence in the company therefore the extra cost gives me peace of m... See more

Excellent website with lots of choice. I chose the top level of insurance and got that for a very competitive price. Lot cheaper than my previous insurer for the same cover

My car insurance policy hasn't even started yet and I'm having to jump through hoops to prove my no claims discount from my previous policy. The usual "glad you've joined us", "we're here to help" ema... See more

Wish I had come to the AA site first, would have saved a lot of searching around other websites. AA have provided a great cover for my car insurance price with good benefits. Would certainly recommend... See more

Very straightforward to report my accident and get my car fixed. All staff extremely helpful and sympathetic to my situation. Huge thank you to Samantha Taylor in Personal Liability, gave me the time... See more

Taking out the insurance was relativly easy and the price was very competative, but you can never really judge how good a company is until you have to make a claim. Hopefully I wont have to and my op... See more

Found them on Compare the Market. Very easy to enter all the information. Clear instructions when I'd missed a section...no searching for where! Excellent value.

Online form easy to navigate and car policy taken out at a competitive price. The policy hasn't started yet but so far, so good.

Been trying to change my insurance cover to my new car for the past two days. Absolutely diabolical site. Almost tearing my hair out with frustration. Eventually was given a number and spoke to an ext... See more

I recently had a no blame bump, spoke to relevant person who took me through the process. It was painless and easy. AA provided clear information, I was very impressed with how they helped me. Their p... See more

Although yours was not the cheapest quote obtained, I trust the AA more than a company I have not much knowledge about. Come renewal time, insurance companies should give customers the cheapest quote... See more

Really cannot fault AA insurance. They have been outstanding from start to finish. From reporting our non fault accident they have been brilliant. Organised hire car which was dropped off at our home... See more

GDAA473353 Had a small rear end bump about 5 weeks ago and had to wait due to the local AA repair garage being busy. I am glad we did. Service was excellent. Garage staff clearly know their stuff.

When it comes to purchasing car insurance there can't be anything simpler than the with the AA. Price was way better than renewal with existing company. It was also better on add ons as a lot where al... See more

via compare the market. previous company much more expensive, so i used compare. trust the name and covers me for everything i want. easy to use website,

Graig gave great assistance today service patience and communication was excellent.I managed to secure a competitive cost for our insurance thanks to Craig. Many thanks for your help today in obtain... See more

Car insurance was up for renewal with another company, it went up far more than I was expecting with no change in circumstance, AA quote was £75 cheaper for the same coverage so it was a no brainer! A... See more

The garages where they repair the cars are very limited and extremely poor !my car was kept outside they don’t have even car park , they have did more damages on my car broke my backlight didn’t fi... See more

The website was easy to use, I received a quote and within a very short time my car was insured. I would definitely recommend AA insurance to anyone looking to insure their car.

Best price for the broad cover provided and a very helpful on-line advisor to deal with a query relating to ambiguous web site information on vehicle recovery from Northern Ireland for residents on ma... See more

You can speak to real people. By phone, not restricted to a menu system that leads nowhere. I got both insurance and breakdown cover sorted out. The assistance provided was very good.

Quick and easy to set up. My other Insurance provider had gone up about £70. AA came out on top on the comparison site. Took the Platinum package as windscreen excess and compulsary and voluntary exc... See more

The lack of communication is diabolical, there it system is dreadful, still don't know if my car is insured as I transferred to a new car. Waiting since 9th March was promised a phone call on 16th Ma... See more

AAS553362 Recently had excellent service by AA Insurance following a car accident. After the initial call to AA after the accident, which was handled sensitively and reassuringly, advice was given a... See more

Had to change my car recently mid-term (due to mechanical failure) and now at renewal my insurance has rockeded. Searched on-line for a better deal and was delighted to find that the AA could save me... See more

This was all dealt with online via MoneySupermarket and has gone very well. The price is very favourable, with more cover than my current insurer. As an 82 year old I am saving about £ 13 a month plus... See more

The process was clear and concise. Whilst it was possible to obtain a slighter cheaper quote, I know that I can rely on the AA and that there are no hidden options. I have used AA in the past and have... See more

The very easy to use website which allowed you to go backwards and forwards without losing any information.

Daniel who dealt with my call was very clear and concise with his advice. He answered my queries quickly and efficiently and resolved the problem.He was courteous and respecrful.

Insurance was easy to setup online reccomend aa cheapest quote I received app is now installed 👌

Great experience my first time getting car insurance from AA but won’t be the last

Did my home insurance through the website, it was quick and easy and I got more cover than expected for the price.

1st time using AA and the registration process was a joke! The 6 digit code to authenticate me either failed to turn up in my mailbox or was wrong- it took 3 hrs to successfully register and I was ve... See more

Amazing experience with the AA, right from first contact to getting me on my way, been brand loyal for 35 plus years and another example of why, thanks AA! Special thanks to Stephen for calm, kind... See more

It would be good to email confirming it's all set up and revealing the correct web address to see documents etc. As it was, I was left wondering if it had all gone through. I purchased insurance 3... See more

Everything was easily handled on the website site.Plus I saved myself over £200 compared to my previous insurance company. Excellent experience.

Filled in all the details for my building and contents insurance online it was easy to complete and was a great price and straight forward, no problems at all it was quick and easy

The quick service and ease of getting my insurance needs taken care of on line.

Easy to apply for through Moneysupermarket. Paperwork similar to all insurers. Been with AA before and had no problems.

The most unhelpful insurance company I have dealt with, had to complain and my complaint was upheld, has taken 7 months to get my car repaired. Accident was not my fault had dash cam but still AA insu... See more

took car insurance. went to cancel it and was advised of a list of charges. one labelled 'arrangement fee' in addition to a cancellation fee! misleading, especially, as they advised no admin fee fo... See more

Got a qoute of £614 when i tried to confirm purchase it rose to over £900. I needed the insurance straight away so i purchased it . Not at all happy with the tactics of raising the price. The qoute in... See more

I have moved my car insurance to the AA. They have sent an email advising me to access my documents etc online. Great. It accepted my email address as I have AA breakdown cover and the App but will no... See more

Got a multi car insurance for my wife and me brilliant service and help from the AA agents

I contacted the AA to report my first ever accident in 40 years of driving. The team at AA took me through the process, they were kind and understanding put me at ease. They sorted a hire car while... See more