I phoned AA with a query re having to cancel my credit card due to a scam earlier this year. As my AA membership rolls over every year I wanted to give my replacement card details to ensure payment w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
TBH, I did not have my MS Card and it would not let me progress on-line to receieve a rescue. I called the help centre and spoke to Dean, he logged my 'rescue' and was extremely helpful and compassion... See more
This is my second year with AA insurance. I'm paying less this year than last year, which is always a bonus. The customer service agents are friendly helpful and knowledgeable about your insurance ne... See more
I had a query about my membership renewl, the service agent was very knowledgeable on the subject and even got me a discount on my renewl premium. In an age where all service providers are increasing... See more
Company details
- Car and Motor Insurance Agency
- also in
- Car service
- Home Insurance Agency
- Insurance broker
- Towing service
- Travel Insurance Company
About The AA Ireland
Written by the company
AA Ireland - Protecting What Matters Most
At AA Ireland, we've been looking after Irish motorists and families for over 100 years. We're one of Ireland's most trusted and recognised brands and whether you're insuring your car, protecting your home, planning a trip away, or keeping your pet covered, we're here to make sure you're in safe hands.
As Ireland's leading insurance broker, we compare multiple schemes to find you the right cover at the right price - keeping things simple, honest and hassle-free.
What we offer
- Car Insurance - compare multiple schemes to find the best deal for you
- Home Insurance - protecting your home and everything in it
- Travel Insurance - explore the world with confidence
- Pet Insurance - comprehensive cover for your furry family members
- AA Membership - 24/7 roadside assistance, plus great member rewards
Easy to manage, online
Our MyAA portal lets you renew policies, add drivers, update your vehicle and access your documents - all online, any time.
AA Ireland Limited trading as AA Insurance is regulated by the Central Bank of Ireland. Terms and conditions apply.
Be 💛 Safe.
The AA
Our Promise to You
Written by the company
- Ireland's Most Trusted Roadside & Insurance Brand
- For over 100 years, we've been there for Irish drivers and families when they need us most. From 24/7 roadside assistance to home, car, travel and pet insurance - we've got you covered
- Covers You, Not Just Your Car
- Our AA Membership covers you as a person, whether you're driving your own car or someone else's. With an 80% repair rate at the roadside, we'll get you moving again fast.
- Easy to Manage, Always On Hand
- Use MyAA to renew policies, add drivers and access your documents online - any time. And if you ever need us, our team is just a call or tap away.
Contact info
3rd Floor, 80 Harcourt St, Saint Kevin's,, D02 F449, Dublin, Ireland
- 0818667788
- customerservice@theaa.ie
- theaa.ie
AA Membership | Roadside Assistance
4.4
Excellent
2k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I would like to commend Aaron Wilson…
I would like to commend Aaron Wilson for his exceptional assistance. He was extremely helpful, polite, and knowledgeable while helping us revise our home insurance policy. Aaron took the time to explain everything clearly, answer our questions, and provide us with a revised quote. His professionalism and customer service were outstanding—we need more people like Aaron.
16 September 2026
Unprompted review
Good customer service
Peter helped me on the membership renewal and Conor helped me on car renewal. They were very good, calm and fully customer oriented. Everything was done and settled in manners that gave me satisfaction for being loyal and old customer of AA. Well done!
16 September 2026
Unprompted review
They updated my membership
They updated my membership, in a clear and practical manner.
7 September 2026
Unprompted review
Reliable Service.
Quick service.
Quite helpful staff.
My issue was resolved promptly!
14 September 2026
Unprompted review
Very helpful
Very helpful, made the process easy and reasonable price
15 September 2026
Unprompted review
Happy I became a member
The mechanic was efficient and helpful. In particular he reassured me that my difficulty was not a matter of my incompetence but, rather, an unanticipated occurrence that he was delighted to resolve- which he did.
10 September 2026
Unprompted review
Excellent Service
TBH, I did not have my MS Card and it would not let me progress on-line to receieve a rescue. I called the help centre and spoke to Dean, he logged my 'rescue' and was extremely helpful and compassionate. Then Aiden came out to me (1.5 hr wait, not bad!) He went beyond helping me, was very attentive and informative. Thank to both Gentlemen and to the AA
10 September 2026
Unprompted review
Just call their number, and they're coming to rescue
Fantastic job. No waste of time. Highly recommend.
12 September 2026
Unprompted review
Really great service easy app to use…
Really great service easy app to use and response was rapid I woukd highly recommend every driver not to leave home without this cover as its peace of mind for unexpected problems while driving 5 stars for AA
11 September 2026
Unprompted review
AA operatives are so respectful
AA operatives are so respectful, knowledgeable in their work.
Thank you to the team
12 September 2026
Unprompted review
This diabolical service has left me a…
This diabolical service has left me a vulnerable pensioner woth no money and groceries because of the way they have treated me in the last 24hrs.
It to long and distressing to write the whole story in here,I have contacted the CEO ,let's see what happens.. Not holding my breath...
11 September 2026
Unprompted review
Dillion was very helpful and explained…
Dillion was very helpful and explained everything in great detail 👌
11 September 2026
Unprompted review
Phone waiting time too long
Phone waiting time too long, non-English-speaking agents very difficult to understand during phone conversations and have to ask to repeat remarks too often even though my hearing is quite good
8 September 2026
Unprompted review
I was very happy with the service I…
I was very happy with the service I received. The staff were helpful, professional and friendly, and everything was explained clearly. Thank you for your assistance
11 September 2026
Unprompted review
Write off
My car was a write off after a hit and run ( it was parked!)
Aa ( AXA)had me in a rental the next morning, car collected, insuramce sorted in a couple of days and im now insured with my new car, very helpful and very efficient, thank you
27 August 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.