Accident Repair Hub have done a wonderful job on my car. I had a minor accident having reversed into a post causing damage to my bumper and hatch door. Just collected my car and it’s all repaired and... See more
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Excellent communication throughout my repair, kept me up to date during the whole process. Very minor problem with realignment of my drivers door which was rectified within 48 hrs. Car looks great.
I was kept well informed about when my repair would take place. My car was collected by them and issued with a courtesy car. After the repair was completed I was pleased to find they had done an excel... See more
Company replied
The work to replace a pot hole damaged wheel was dealt with quickly - The staff were proactive and kept me informed. However, this would have been a 5 star review if the tyre replacement hadn't taken... See more
Company replied
Company details
- #48 of 60 best companies in Vehicle Repair
Written by the company
Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.
Contact info
Avis Way 16, BN9 0DS, Newhaven, East sussex, United Kingdom
- 01273 037570
4.5
Excellent
79 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 2 weeks
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Good communication
Good communication, staff who collected car professional and cheerful. Good standard of work
7 August 2026
Excellent communication throughout my…
Excellent communication throughout my repair, kept me up to date during the whole process. Very minor problem with realignment of my drivers door which was rectified within 48 hrs. Car looks great.
28 July 2026
Accident Repair Hub have done a…
Accident Repair Hub have done a wonderful job on my car. I had a minor accident having reversed into a post causing damage to my bumper and hatch door. Just collected my car and it’s all repaired and beautifully clean inside and out. Thank you
31 July 2026
Excellent service
Kept us informed at all times staff were very polite and the repair was carried out to a good standard
23 July 2026
Fast and efficient body repair to our…
Fast and efficient body repair to our commercial vehicle 👍 Good communication levels throughout
21 July 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Excellent customer service 😊
22 July 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
I was well informed from start to Finish
I was kept well informed about when my repair would take place. My car was collected by them and issued with a courtesy car. After the repair was completed I was pleased to find they had done an excellent job. Also they returned my car cleaned inside and out. I thought their service was really good. The staff very helpful I would definitely recommend them
24 July 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Awful communication
Awful communication, promise of call backs never materialised.
Six different delivery dates, with no explanation, had to do all the calling to find out what was going on.
Surely this was easy to correct, but went on right up to the day before delivery.
23 July 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for your feedback. We apologize for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.
From 1st contact to final completion
From 1st contact to final completion, found all staff friendly and informative.
The repair was very good, could not find any fault at all. The car was returned in a clean condition.
14 July 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Reply from Accident Repair Hub LTD - Brighton
Thank you for your feedback. We apologize for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.
polite and honest people
good contacts and honest information. You need more courtesy cars.
8 July 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Good all round service and repaired in…
Good all round service and repaired in a timely manner
3 July 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Very polite and positive
Very polite and positive. Car returned with wheels and inside thoroughly cleaned as well.
2 July 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Great service fitted around us
Great service fitted around us. Car lovely and clean when returned, inside and out. Thank you
25 June 2026
Excellent service thank you
23 June 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.
Totally useless
Totally useless. Basically sat on the case and did nothing for 3 and a half weeks leaving me with no courtesy car which I later discovered I was entitled to. Had to threaten legal action in order to get them to pull their finger out and actually do something. Every time I called them up they just fobbed me off.
24 June 2026
Reply from Accident Repair Hub LTD - Brighton
Thank you for your feedback. We apologise for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.
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