Accident Repair Hub LTD - Farnham Reviews 

61
TrustScore 4.5 out of 5

4.3

4, Romans Business Park, GU9 7SX Farnham, Hampshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Extremely pleased. My car was booked in here through the insurance company. They have done a fabulous job on the repair, the car was returned to me having been washed and looks beautiful, the commun... See more

Company replied

Rated 5 out of 5 stars

I can’t thank the team enough for how helpful, understanding and welcoming they were after my car accident. It was already such a stressful time, but from the moment my car was with them, ever... See more

Company replied

Rated 5 out of 5 stars

It took slightly longer than expected but it was worth the wait in the end. They did a very good job fixing the damage on my car. I am very happy with the end result and Katie was very professional.... See more

Company replied

Rated 1 out of 5 stars

I will only say what a joke of a company and they had my car 3 months ago. Fitted my car with not genuine parts and sent it back to me with nothing fitting correctly on the car . There's more but the... See more

Company replied


Company details

  1. #48 of 60 best companies in Vehicle Repair

Written by the company

Our Mission: Fast, Safe, and Reliable Service – Every Time. We are here to help you get back on the road as quickly and safely as possible. We know how inconvenient it can be, and that’s why we’re dedicated to making the repair process smooth, efficient, and hassle-free. At the heart of our service is a team of passionate, skilled professionals who take pride in their work. Every repair, no matter how big or small, is handled with the utmost care and attention to detail. We’ve earned the trust of our customers over time with our commitment to quality, safety, and a personal touch—values we’ll continue to uphold with you. Our goal is simple: to provide peace of mind during stressful times and repair your vehicle to its pre accident condition with minimal downtime. We also believe in creating a positive, welcoming experience for everyone. From the moment you reach out to us, you’ll find a team that’s committed to making the process as easy and stress-free as possible. And it’s not just about our customers—we foster a supportive, empowering environment for our team to thrive as well. Trust. Quality. Reliability. That’s what you can expect when you choose us.


Contact info

  • 4, Romans Business Park, GU9 7SX, Farnham, Hampshire, United Kingdom

  • 01252 978750

4.3

Excellent

TrustScore 4.5 out of 5

61 reviews

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1-star

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Replied to 92% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(61)

285 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Only one half of a hinge sprayed a…

Only one half of a hinge sprayed a panel sticking out

26 August 2026
Accident Repair Hub LTD - Farnham logo

Reply from Accident Repair Hub LTD - Farnham

Thank you for taking the time to share your feedback. We’re sorry to hear that you were unhappy with the finish of the repair, particularly with the hinge and the panel alignment.

We understand how disappointing it is when the finished work does not meet your expectations. Your comments are important to us, and we would welcome the opportunity to look into this further and ensure any concerns are addressed.

Rated 5 out of 5 stars

Very quick turnaround overall

Very quick turnaround overall. Car picked up swiftly and a decision made by experts.
Very pleased

24 August 2026
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Reply from Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback

Rated 5 out of 5 stars

When my car was moved from Farnham to…

When my car was moved from Farnham to Farrham it speeded up the repair

20 August 2026
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Reply from Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Politeness and professionalism

Politeness and professionalism

20 August 2026
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Reply from Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Very good with communication and…

Very good with communication and accident handled very professionally. Work completed looks good

19 August 2026
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Reply from Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

A great result

It took slightly longer than expected but it was worth the wait in the end.
They did a very good job fixing the damage on my car. I am very happy with the end result and Katie was very professional.

18 August 2026
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Reply from Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Excellent service and great customer…

Excellent service and great customer service highly recommended

11 August 2026
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Reply from Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Amazing service

I can’t thank the team enough for how helpful, understanding and welcoming they were after my car accident. It was already such a stressful time, but from the moment my car was with them, everyone I came into contact with was so friendly, reassuring and professional.

A special mention to Katie, who was absolutely amazing throughout the whole process. She kept me updated every step of the way, answered all my questions and really helped to put my mind at ease when I was feeling overwhelmed. Her communication and kindness made such a difference.

Fred was also fantastic when he carried out a quick repair and paint job on my car. He was friendly, helpful and did a great job.

Every member of staff I dealt with was welcoming and genuinely seemed to care. The whole experience was made so much easier because of the team, and I’m really grateful for all their help.

I would definitely recommend this garage to anyone. Excellent service from start to finish!! Thank you!

3 August 2026
Unprompted review
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Reply from Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 4 out of 5 stars

Good

It did take 6 weeks before the car was taken in for repair, but everything went smoothly and only took 2 weeks. A bit disappointed that the car came back dirty though!

6 August 2026
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Reply from Accident Repair Hub LTD - Farnham

Thank you for taking the time to share your feedback. We’re pleased to hear that, once your vehicle was with us, everything went smoothly and the repair was completed within two weeks.

We do apologise for the longer-than-expected wait before the repair could begin, and also that your vehicle was returned to you dirty. We understand this was disappointing, particularly after such a long wait, and we appreciate your patience and understanding.

Rated 5 out of 5 stars

Extremely pleased

Extremely pleased.
My car was booked in here through the insurance company.
They have done a fabulous job on the repair, the car was returned to me having been washed and looks beautiful, the communication was great and their receptionist is lovely, efficient, very helpful and really great to deal with. No idea on cost because it was an insurance repair, but certainly highly recommend them on everything else.

28 July 2026
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Reply from Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 1 out of 5 stars

I will only say what a joke of a company

I will only say what a joke of a company and they had my car 3 months ago.
Fitted my car with not genuine parts and sent it back to me with nothing fitting correctly on the car . There's more but these comments give enogh information to say don't let insurance companies let your car go there .

24 July 2026
Accident Repair Hub LTD - Farnham logo

Reply from Accident Repair Hub LTD - Farnham

Thank you for your feedback. We apologize for the inconvenience caused and understand your frustration. We’re reviewing this internally to ensure it doesn’t happen again.

Rated 5 out of 5 stars

Good at communicating and staff very…

Good at communicating and staff very friendly, Car looks good as new! Would recommend

16 July 2026
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Reply from Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

Customer service very helpful each time…

Customer service very helpful each time I spoke to them

9 July 2026
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Reply from Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 4 out of 5 stars
Accident Repair Hub LTD - Farnham logo

Reply from Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 4 out of 5 stars

Good communication and prompt repair

Good communication and prompt repair

8 July 2026
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Reply from Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

Rated 5 out of 5 stars

They kept me updated on the progress

They kept me updated on the progress. They discovered more damage to my vehicle than initially thought, so are very thorough. The staff were very pleasant and helpful answering any questions. Always phoned back when they missed a call from me. A very high standard.

2 July 2026
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Reply from Accident Repair Hub LTD - Farnham

Thank you for taking the time to leave this review. We’re delighted to hear you’re satisfied with our service and appreciate your feedback.

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