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The Acumen is a business who specialises in all types of flooring and furniture fault diagnosis . This is coupled with a trust binding dispute resolution service. We also undertake repairs, re-tufting and spot cleaning for some of the UK's largest flooring and furniture suppliers. In addition we accept instructions from retailers and end users. A hard flooring pre-installation survey service is also offered.
51 McLean Drive, NR33 7TY, Lowestoft, United Kingdom
Paul arrived and reviews my hardwood floor which was having serious issues. £180 later he told me it was to do with weight and nothing to do with moisture. He also said he would provide a report to that effect. We cut the floor to reduce the weight and it got worse, the source was moisture and no report was ever forthcoming. Contacted him via email, sms, phone calls and was ghosted. Would not recommend
After nothing but issues with our new carpet fluffing up, Paul at The Acumen 22 Ltd was able to arrange a prompt visit and rectified to make the carpet look brand new again. Really nice people too. could not recommend more.
Reply from The Acumen 22
Thank you. Our pleasure. 😊
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