Having been on the market for 12 months with a well known, main stream agent we had 3 enquiries and 1 viewing. Feedback had been limited and left us feeling lost. We contacted Mark on a recommendatio... See more
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The Little Bit Extra That Makes a Difference At TAUK, we believe the difference between an ordinary outcome and an extraordinary one is often just a little extra care. That’s why we always take the time to truly understand what makes your home special. We also put extra thought into how we present it to potential buyers, showcasing the details that make it stand out. Every small touch – an extra hour spent on staging, a thoughtful follow-up call, a carefully chosen photograph – adds up. For you, these efforts mean less stress and more peace of mind, as no single detail is left to chance. These small, meaningful touches come naturally to us, and they make a world of difference in your experience. This quietly confident approach is what sets TAUK apart. We put quality before quantity, service before sales, and people before numbers, making each move with care and expertise. With that little bit extra at the heart of everything we do, your home’s journey is handled with warmth, assurance, and careful attention to detail that leads to extraordinary outcomes for homeowners.
Contact info
United Kingdom
- 02081 871 747
- enquiries@theagencyuk.com
- theagencyuk.com
Replied to 54% of negative reviews
Typically replies within 1 week
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Amazing service from Tracey at TAUK
Tracey supported us following the death of pur parents in relation to valuation probate and selling of the house. She provided us with an evaluation and gave us advice and information in person, over the phone and via email and WhatsApp. She was incredibly responsive and nothing was too much for her. She was very knowledgeable and gave us some invaluable advice and her knowledge of the industry and market really shone through. I felt she went above and beyond for us. She was approachable, friendly and compassionate - I cannot speak any higher of her and most definitely recommend her to everyone.
1st class service from Steph Vass!
Steph Vass helped us buy our dream family home and we can’t thank her enough. From the very first viewing, right up to completion, Steph was so helpful and used her experience and knowledge to help get the purchase over the line in complicated circumstances. She always made herself completely available to us, often responding late at night or even at weekends. We always felt like she was working with us, pushing in the same direction which was nice and also reassuring. Steph was friendly and approachable and we’ve already recommended her to several friends & family members. Thanks again for a perfect service Steph, it will always be very much appreciated.
Lisa really looked after us throughout…
Lisa really looked after us throughout the process. Found tenants for us really quickly, and made the whole process quick and simple.
Property purchase
Professional service. Good communication . Good understanding of costumers needs .
Jacques was great throughout the buying…
Jacques was great throughout the buying process, readily available and always super responsive.
Tracey Fisher TAUK Norwich
We completed on our new house on Monday through Tracey Fisher at TAUK Norwich. Tracey has been wonderful through the whole process. Always on hand to answer any questions we had, even when out of business hours! She was happy to show us round our new property several times during the process. We are very happy with the service Tracey has given. We decided during the process to sell a property with Tracey due to the lovely, friendly and personal service we were receiving while buying our new one. Thanks again Tracey we appreciate all you've done.
Property Purchase
I recently purchased a property where Mark Welberry was representing the sellers, and I was genuinely impressed by the level of professionalism throughout the process. Mark was always quick to respond, proactive in providing updates, and very easy to communicate with.
Although Mark wasn’t acting on my behalf, he made purchasing a property a smooth and stress-free experience. I truly appreciated his honesty, efficiency, and friendly approach. I would highly recommended Mark and TAUK and would most definitely consider using them in the future if ever such case arises.
Thank you Mark.
Nothing but helpful
Claire Lea has been nothing but helpful and supportive during what is a stressful and exciting time. She was on call on moving day to help us with any queries and kept us updated throughout the entire process. She is clearly a hard worker and it was with great delight that we sent her our first family picture in our new home ... Which is something that she helped make possible for us. Diolch yn fawr Claire!
A good experience.
I can't praise Claire Lea highly enough. She was friendly, efficient and kept me informed at every stage. She made the whole process, which can be daunting, seamless. She was a reassuring voice at the end of the phone.
Jill Jenkins
A super agent!
We recently sold and purchased through Jonathan. Both transactions were handled with professionalism but also in a personable manner. Jonathan was great to deal with, always happy to answer questions and go the extra mile to help. Thank you Jonathan!
⭐️⭐️⭐️⭐️⭐️
Sheridan was incredibly informative, personable, and provided an excellent service. As an agent myself, I unfortunately don’t always witness this level of professionalism with other agents. Thank you for restoring confidence in what other great agents can be. Highly recommend, and we hope to work with him to purchase a property soon! ⭐️
Could not recommend Mark Quinn highly enough
Mark is absolutely fantastic. He went above and beyond to make sure the house was marketed superbly. The pictures and videos were exemplary. In addition Mark supported us hugely through the process offering really valuable advice and insight. Could not recommend highly enough. If we ever move again, Mark would be the only choice. Thank you very much indeed Mark.
Honest and trustworthy conversations
Having been on the market for 12 months with a well known, main stream agent we had 3 enquiries and 1 viewing. Feedback had been limited and left us feeling lost.
We contacted Mark on a recommendation and wow, what a different experience. Mark drilled down on our position and the market trends, we were sold within 6 weeks. Thank you Mark
Premium Agent
While Jonathan wasn’t our selling agent, he absolutely felt like one throughout our onward purchase. Impeccable communication and always professional.
We had a fairly lengthy chain, and I genuinely believe Jonathan helped hold it together. His attention, consistency and calm approach made a huge difference when things got tense.
I wouldn’t recommend anyone else if you’re looking to escape the usual high-street slop and want something genuinely personalised, with 1000% effort and commitment behind it.
And to top it all off, we are still in touch and we received a lovely welcome gift from him once we completed.
TAUK Celeste Hamilton - Parker
I was very impressed by Celeste Hamilton-Parker. She found a buyer for my property within two weeks of listing it with her.
Celeste Hamilton-Parker…
Celeste Hamilton-Parker recently sold my property having taken over from a local Estate Agent. I found her to be professional, approachable, friendly and caring. Dedicated to her job and pushed when things got slow during the process. Thank you Celeste
Tim’s attention to detail and expertise really shone through
Tim supported us with our recent house sale, and having used other estate agents in the area before, the personal experience we had with him truly stood out. From the very first contact right through to moving day, we always felt listened to and communication was consistently quick and responsive.
As with any house move and chain, there were a few hiccups along the way, but Tim explained everything clearly and always offered practical solutions. His calm approach made the process feel far more manageable.
Preparing the house for photos was actually an enjoyable experience. Tim’s attention to detail and expertise really shone through, and we were so pleased with the final result. The photos showcased our home beautifully and gave potential buyers a genuine sense of what the house offered and what it meant to us. We created so many memories there, and Tim made saying goodbye that little bit easier to digest.
We’re so grateful for his support and wouldn’t hesitate to recommend him. Thankyou Tim!!
Clare Towl has been amazing selling our…
Clare Towl has been amazing selling our house - she is always there supporting and nothing is too much trouble. I would totally recommend her. Thank you Clare.
Very helpful and professional
We recently purchased a property through Clare Towl at TAUK. She was incredibly helpful, going above and beyond what we could have expected and kept us informed all the way through the transaction. We would thoroughly recommend her.
Great experience buying with Jen in locks heath area from TAUK
I recently bought a property through TAUK and was looked after by Jen. She was professional, friendly and very easy to communicate with from the first viewing onwards.
Jen guided me through the whole buying process, explaining each step clearly and answering all my questions, which really helped as I’m not originally from the UK. She kept me updated, responded quickly to emails and calls, and followed up with the seller and solicitors when needed.
Overall, I’m very happy with the service from Jen at TAUK and would confidently recommend her to anyone looking to buy a property.
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