the a range Reviews 23

well what can i say really disappointed will never order anything online again from them it took 2:5 weeks before it got dispatched with no explanation really hard to get in contact with with consumer service took about a week to reply and about 2 days after that it if i wrote back think twice about ordering online from them

Who's bright idea was it to alow dogs into the range food everywhere dogs sniffing it peeing on things customers falling over them oh great let's go for a lovely day out in the range and fall over dogs, high time they put a stop too it, I love dogs but would never dream of taking one out shopping

Purchase advertised discounted dog food from the range East kilbride. On arriving home noticed the price was £3 more expensive than discount advertised. On arriving back at store we were advised that they had stopped the discount at the till, however, had not got around to changing discounted advert at the product shelf. Their policy is not to honour the discounted price. That is poor customer service.

Ordered two items online and received one item about two weeks later. Astronauts from NASA claim that they can fly to the moon in three days, it takes us two weeks to deliver a parcel in the UK from the UK. Is that UK China or UK Britain?

Was given a date for delivery, then got an email with a further date, then got an email from a third party company saying that my parcel was delivered to them the day after it was meant to be at my front door. And now that they have the parcel, could I contact them to schedule a delivery date.

Delivered 2 out of 3 consignments of garden furniture. Had to reorder the 3 out of 3 again. And waited another week. I blame the delivery driver who knew he was delivering only 2 out of 3.The garden furniture manager Shuna was very helpful.
The store is BOUCHER Rd Belfast

Terrible terrible service, for a starters mr Dawson. can’t you afford to pay some more staff to talk to customers over the phone line? oh yeah forgot Billions of pounds in the bank is not enough!! also u need to inform customers when their goods are going to turn up,

Do not order goods on line......you won't receive them. I ordered garden furniture in May and paid express delivery, but it still hasn't arrived ( should have arrived 4th June). Despite sending several emails to cancel my order, they have just been ignored... shop staff are excellent, customer service shocking. They have even shut their phone line down, only point of contact email or WhatsApp, but neither respond, it's shocking what they are doing to there customers.

After receiving the wrong item twice before Christmas they have sent a email this morning to say it’s now in stock . Go to order it what a surprise I can’t order it it Not In Stock . No one will talk to me mangers do not talk to customers on the phone . I have never known a customer service like it .

Ordered floor lantern arrived with glass broken. Got in touch with the range and they advise I disposed of item and would refund me. That was a week ago and still waiting on refund! Will not reply to my emails

Just posted a review about a missing item on my order. I had contact from The Range and 20 minutes later my refund has been sorted. That was good service. Thank you.

I was planning to buy different brand but luckily I found this website. This juicer is AMAZING. Really good looking and with fantastic quality also I've never had so quiet juicer! absolutely loves it not to big with nice design will match any kitchen. Any juice witch j try so far it's delicious. Highly recommend!

Ordered a Steama it arrived promptly and is easy to use giving great results. You can notice the difference in taste when steaming veg. The sandwich box design is a good idea to store prepared food in the fridge.

Ordered lunch time came the next day. Love colour, love how compact the item is. What's also great is any food left over can be sealed so you can store in the fridge. Will buy more products from this company.

I ordered my steama because it looked more robust than previous steamers I have owned. The website said there was 2 week delay but I received my steama 2 days later - which I was delighted about! From opening the box I could see straight away that it is definitely worth paying a small amount more and buying quality. It's really sturdy and the boxes/baskets are really strong. It is easy to use and very easy to clean. Extremely pleased with my purchase thank you

In February I was lucky enough to win a Masha courtesy of the A Range and Good to Know. I had never heard of them before so I was delighted when I tried it out. As a family we are big mashed potato eaters and the Masha is wonderful for this and for baking. It looks smart, is super effective and very important, easy to clean. I can honestly say I would not be without it.

The Steama is absolutely fantastic! The bowls are made of very sturdy plastic like Tupperware rather than the thin brittle plastic that the usual steamer bowls are made of. They all clip together so you can prepare your veg ahead of time and keep them in the fridge (or freezer) and just pop them on the Steama when you are ready. Once all the bowls are clipped together and the lid is clipped on there is a very useful handle so you can lift all of the bowls off the Steama safely and securely. The bowls are also microwave and dishwasher safe. The Steama cooks well and is very sturdy and easy to use. It also looks great on the counter-top!

If you have been looking for the ultimate potato masher this is it!
'Masha' is beautifully made, mashes ultra fine in seconds and washes up easily....perfect!
If, like me, your hands have seen better days and you suffer with Arthritis, throw away that hand masher that inflicts pain every time you press down and invest in a 'Masha'. Worth every penny!

Highly recommended.

I received great service from The A Range. I had a problem ordering on line. When I got in touch for assistance, the lady who dealt with my problem was very helpful, and I managed to order on line successfully. To top that, I also received my Masha in time for Christmas, postage free.