The Around Australia Reviews 66

TrustScore 1.5 out of 5

1.7

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Rated 1 out of 5 stars

You sent the wrong product and then you ignore your customers after you've ripped them off. Never order from here

Rated 5 out of 5 stars

Had a fairly large purchase. Customer service updated me throughout the process and ensure the item arrived safely. Upon arrival, followed up to make sure everything was in the described condition. Wa... See more

Rated 1 out of 5 stars

They received the pay and did not even send the delivery, and there was no reply for more than a week when I inquired by e-mail After leaving a review, he sent me the product and asked me to change... See more

Rated 2 out of 5 stars

Did not even send the right order. Still waiting for the order to be updated from the website I bought from just to confirm that this delivery is the delivery I ordered. If it is I am thoroughly disap... See more

Company details

  1. Mobile Phone Accessory Shop
  2. Electronics Accessories Wholesaler

Written by the company

Established in 2017, Around Australia is an online digital store offering a wide range of varieties of accessories suitable for mobile phones, cameras, laptops, etc. We are the authorised reseller for Crep Protect, NuGlas, PopSockets, Caseology, Baseus, SanDisk, Kingston and Lexar.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

66 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Non-delivery

I ordered two phone wallets on 13 October, but they have still not been delivered despite the company's advice on 24 October that "The package may have been lost, we will be sending a new one today." So much for their statement that customers can "Say goodbye to waiting". I'm done with poor customer service and empty promises.

24 October 2025
Unprompted review
Rated 1 out of 5 stars

Dodgy . don't trust

Ordered on 12/01/2025 never turned up after 4 weeks
The around australia agreed to refund back to afterpay .
Will give you the run around australia before resolving there problems

12 February 2025
Unprompted review
Rated 1 out of 5 stars

Seller is shady asf!

Seller is shady asf!! Apparently two SD cards posted out and takes a month for one and a week for the other to never arrive. Do not purchase from these guys!

3 December 2024
Unprompted review
Rated 1 out of 5 stars

Same as others

Same as others, cards did not arrive. When I queried it they said lost in transit and they had posted another one. That was 2 weeks ago, I’ve since asked for a tracking number and they’re not replying to me.

16 November 2024
Unprompted review
Rated 1 out of 5 stars

Don't buy nothing from this clown he…

Don't buy nothing from this clown he should be shut down and thrown in prison, with some chilli and vasoline big tub!

Cannot deliver the goods, cannot read a proper address, send goods to another suburb, wrong tracking numbers, however he is running this so called business is beyond a joke, CATCH should investigate this idiot as the purchase reflects back on CATCHES business

8 November 2024
Unprompted review
Rated 1 out of 5 stars

Sadly I purchased a card through them…

Sadly I purchased a card through them via catch and I was given the same bs story of lost in transit !
Wouldn't provid me tracking for a near $300 item was sus as it was! Really pissed off as this crap has impacted the integrity of my career !

15 October 2024
Unprompted review
Rated 2 out of 5 stars

Wrong Items

Did not even send the right order. Still waiting for the order to be updated from the website I bought from just to confirm that this delivery is the delivery I ordered. If it is I am thoroughly disappointed and would not recommend. Will update this review if subject to change

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Perfect!

I bought several items, including charging cables and a phone holder, and I am impressed with the quality. The cables charge quickly and are very durable. The phone holder is perfect for hands-free use in the car. Exceptional value and fast delivery.

8 March 2024
Rated 5 out of 5 stars

Amazing phone holders

Amazing products and great customer service! The phone holder I bought is incredibly sturdy and keeps my phone secure even on bumpy roads. I also got a set of charging cables that work flawlessly with all my devices. Definitely will be buying more from here.

16 January 2024
Rated 5 out of 5 stars

Great prices and good people!

I found the chat person very facilitative and addressed my issues very well. There was an omission of sizes on a USB cable page and he fixed that quickly for me. Their prices are very good and the online purchase was seamless. Happy to recommend this company! They've won me today, I'll buy from them again.

18 February 2024
Rated 1 out of 5 stars

Shocking customer service

Shocking customer service. Twice they’ve come back to say different items oos. I place order mid Dec. still nothing. I’ve requested a refund and now they’re ignoring me.

14 December 2023
Unprompted review
Rated 5 out of 5 stars

Good product/Good Services

Retail boxed with protective casing. Two day speedy delivery. Plugged in and it just worked! Instructions in Chinese and English in box. Does Bluetooth 4 as well as 5 and BLE. No drivers required to be installed. Good range.

18 October 2023
Rated 1 out of 5 stars

Bad customer service

I placed an order for 2 watch bands and only received one. I emailed the company requesting they send the second one. At this stage have heard nothing from them. Doesn’t seem they care about customer service.

6 October 2023

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