The Avenue Vet Reviews 

197
TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

This is by far a superior vets to a lot of others . My Sam received fantastic care from all different staff members from the vets to the reception! Unfortunately my boy has now passed to rainbow bridg... See more

Rated 5 out of 5 stars

We really value the consultative approach provided by Roland. He allows plenty of time for question, answers and examinations. We leave feeling informed and that our pet is well looked after and in gr... See more

Rated 5 out of 5 stars

Always an absolute pleasure visiting the avenue vet. we recently saw dr becky who was so patient and helpful, even when our cat was being naughty! it’s been a tough time for vets due to a shortag... See more

Rated 1 out of 5 stars

do not take your pets to this vet I am very disappointed with my experience at this vet. I adore my dog with all my heart, but she was very sick and couldn't walk or jump. I knew something was wr... See more

Company details

  1. Veterinarian

Information provided by various external sources

The Avenue Veterinary Clinic is the local independent vet in the heart of Ealing offering friendly and caring high-quality healthcare, medicine and surgery. Our experienced and professional staff treat your pets as their own.


Contact info

3.5

Average

TrustScore 3.5 out of 5

197 reviews

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3.5

All reviews

(197)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

A true five star veterinarian business

Very friendly people with high service level. A clean and hygienic shop and clinic. Very professional consultation. No rush. Pet friendly.

11 October 2017
Unprompted review
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Reply from The Avenue Vet

Thank you for reviewing us, we appreciate you taking the time.

Rated 5 out of 5 stars

Best Vet

Today's appointment was a yearly health check and vaccination. Roland is a fantastic vet. He examined my cat with great gentleness and attention to detail, and explained to me and my husband what he was looking for as he thoroughly checked her over. I am so glad to have such a friendly and professional vet just down the road from me. I know I can just drop in should I need any advice on my cat, and also to buy the excellent quality cat food they stock.

2 October 2017
Unprompted review
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Reply from The Avenue Vet

Thank you very much for taking the time to write your lovely review, we appreciate it very much.

Rated 5 out of 5 stars

Patient and caring

Roland is very knowledgeable, helpful and caring. He was extremelly patient with my gsd on his first visit.

1 October 2017
Unprompted review
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Reply from The Avenue Vet

Thank you very much for taking the time to review us, we really appreciate it.

Rated 5 out of 5 stars

Thorough and caring vet

Thorough and caring vet, so happy to have found him. He shows genuine interest and concern about your 'baby'.

25 September 2017
Unprompted review
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Reply from The Avenue Vet

Thank you for your review, we appreciate it very much.

Rated 5 out of 5 stars

We valued how Roland took time to hear …

We valued how Roland took time to hear of our Pet's anecdotal history in order to link his present malaise with historical episodes. He broadened the scope of diagnosis providing rational and reasoned suggestions beyond a balck and white diagnosis recently provided elsewhere. His experience and expertise conveyed complex matters with simple and understandable candour. We highly recommend The Avenue Vet and are pleased to have registered our pet with them

21 September 2017
Unprompted review
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Reply from The Avenue Vet

Thank you very much for taking the time to write your review. Your generous words are really appreciated.

Rated 5 out of 5 stars

A very good local vet …

Roland and his team provide all you could need for your pet. They are thorough, caring, and knowledgeable, and give balanced advice. The expertise and facilities are both excellent, and I would have no hesitation recommending this veterinary surgery.

18 September 2017
Unprompted review
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Reply from The Avenue Vet

Thank you very much for taking your time to review us. We really appreciate it.

Rated 5 out of 5 stars

Mandu will never love the vet, but...

Today I had my first visit at the Avenue Vet for my 5 year old cat (Mandu). I changed vet as my previous vet retired, and I was therefore looking for a closer vet since I moved.
Mandu was welcomed and seen for her yearly "MOT" (vaccine + health check). Roland was very pleasant, and genuinly concerned / interested in Mandu, trying to get to know her.
Comparing to my previous vet, I felt Roland was very thorough, explained clearly all he did, and what he was checking, and the expected result.
He was very gentle and caring, and whilst Mandu hates going to the vet, she then was relaxed enough to stay on the table, even when the comfort of her carrier was on offer! (a first, she usually can't get fast enough in her cage).
I was very satisfied with the explanation, and the step by step given by Roland.

I will definitely return, as overall, I felt that Roland was more thorough than my previous vet (who was really nice and caring too), and I like the fact that they seem to have a "healthier" approach to vaccines (no adjuvant, etc).

Update August 2018:
I have now been a customer of the avenue vet for 2 years.
I can confirm all I said above, and am still very satisfied.
The avenue vet is super professional, clean, and Roland is very friendly and thorough.

The avenue vet also offers free weighing sessions if your pet needs to be followed, which is very nice and handy.

Thankfully, Mandu has not needed any treatment for anything in the last 2 years, so I cannot judge on the quality of treatments / operations (and I hope I won't).
She was only a fatty, and has been on a diet for a while. She is losing weight healthily and steadily following Roland's advice
.
Mandu has tartar and plaque on her teeth, and Roland has not pushed for a dental treatment, he monitors it everytime Mandu goes there, but while he says he could do it, he insists it is not yet necessary, and does not want to do a procedure if it is not absolutely needed.

This gives me confidence that The avenue Vet is not after what's in my wallet!

They are reasonably priced (not more expensive than anyone else), even for the food they sell at their clinic.

2 September 2017
Unprompted review
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Reply from The Avenue Vet

Thank you very much for taking your time to write such a detailed and generous review! We really appreciate it.

Rated 5 out of 5 stars

First pup appointment and genuinely fab …

First pup appointment and genuinely fab advice from Becky. Took the time to take me through key points and it was free too!

Thank you x

5 August 2017
Unprompted review
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Reply from The Avenue Vet

Thank you very much for taking the time to write a review, we really appreciate it.

Rated 5 out of 5 stars

Our favourite Vets

Our favourite Vets! Our dog is happy to go there and we have always received caring and professional help. Can highly recommend.

27 July 2017
Unprompted review
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Reply from The Avenue Vet

Thank you very much for your kind review. We'll keep trying our best to keep dogs and their humans equally happy!

Rated 5 out of 5 stars

First visit

First visit. Vet very knowledgeable, helpful and friendly. Would recommend to others.

17 July 2017
Unprompted review
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Reply from The Avenue Vet

Thank you very much for taking time to review us, we appreciate it.

Rated 5 out of 5 stars

Highly recommend

Can't praise the practise enough! Roland and his team are friendly, professional and very caring. Our cat is very relaxed about visiting and we feel her health is in excellent hands.

3 July 2017
Unprompted review
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Reply from The Avenue Vet

Thank you for taking the time to review us, we really appreciate it.

Rated 5 out of 5 stars

Really great service

Really great service took the time to answer all my questions instead of rush me out the door like other Vets I have been to in the past.

28 June 2017
Unprompted review
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Reply from The Avenue Vet

Thank you for your review, we really appreciate you taking your time to review us.

Rated 5 out of 5 stars

Amazing experience

Amazing experience. Never had such a service and care at a vet, Ronald also gave me detailed advise and the first consultation was free. Good thing is they said they will send me a reminder when any vacination etc, is due which is very helpful. My dog was given treats so he remembers the visit as positive. Later on I was shown some products for my dog to chew on and real bones that are coming from freezer which are best for their teeth (obviously when not frozen any more), very educational. Many thanks.

23 June 2017
Unprompted review
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Reply from The Avenue Vet

Thank you very much for taking the time to write your lovely review, we appreciate it very much.

Rated 5 out of 5 stars

Fantastic vet

Fantastic and educational in the best way to look after my little dog :-)

26 May 2017
Unprompted review
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Reply from The Avenue Vet

Thank you for reviewing us. Much appreciated!

Rated 5 out of 5 stars

A fantastic surgery! A*

A fantastic surgery, Roland is a first class vet who always has a great wealth of knowlage and is always happy to go that extra mile. All the staff are friendly and the surgery is a nice and fresh. 100% recommend this vets they are perfect!

7 May 2017
Unprompted review
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Reply from The Avenue Vet

We really appreciate you taking the time to review us. Thank you very much!

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