The Ayurveda Experience (US/Canada) Reviews 803

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 104 reviews, reviewers had a great experience with this company. Many customers consistently praise the products for their transformative effects, noting improvements in skin appearance and feel, with some highlighting the luxurious and nourishing qualities. People appreciate the natural and organic formulations, often mentioning the absence of harsh chemicals and the ability to trust the ingredients. The customer service is frequently described as exceptional, with many reviewers commending the helpfulness and quick responses of the staff. However, some customers experienced issues with order fulfillment, including receiving empty products or items with near-expiration dates. A few people also found certain products to be ineffective for their specific concerns, or had negative reactions to strong scents, which sometimes led to dissatisfaction with the price point.

What people talk about most

Product

Customers had positive experiences with product, with many expressing satisfaction and loyalty, often using... See more

Quality

People report positive experiences with quality, noting that products leave their skin feeling soft, supple,... See more

Order

Reviewers highlight ambiguous aspects of order experiences, with many customers expressing satisfaction and... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as wonderful,... See more

Price

Clients share ambiguous opinions on price, with some reviewers appreciating the fair, affordable, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The blavana face cream and balaayah black gram body oil have been transformative. I have extremely dry and sensitive skin and both products have improved the look and feel.of my skin, very luxurious f... See more

Company replied

Rated 5 out of 5 stars

Great customer service. And Great products. Ayurveda's Youth Spring oil & their corresponding Blavada black gram face balm and body lotion r some of the best products I've ever used. I use the oil in... See more

Company replied

Rated 5 out of 5 stars

I have used The Ayurveda Experience for over 3 years, and I keep coming back for beloved products, and new ones that I am sure to love! I began using their products because I didn't want to continue t... See more

Company replied

Rated 5 out of 5 stars

I have been studying Ayurveda since I first encountered it in India 43 years ago. So to be a able to purchase such well formulated, pure, natural, skincare products is very important. I particularly... See more

Company replied


Company details

  1. Health and beauty shop

Written by the company

The Ayurveda Experience is one of the most recognized and trusted global houses of Ayurvedic brands which offers a thoughtful curation of personal care and wellness brands inspired by Ayurveda. The platform has over 2 million customers in over 25 countries and strives to bring you clean, safe and effective beauty and wellness products that carry the goodness of ancient Ayurvedic wisdom in their own unique way. Every brand reflects a distinct philosophy, aesthetic and ritual, designed to meet your evolving needs with time-tested ingredients and consciously developed formulations.


Contact info

4.0

Great

TrustScore 4 out of 5

803 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

15 days and still no tracking details

Placed an order on 1st Nov, which is showing as not even packed never mind delivered and it is now 15th Nov!
This was a product I bought as a gift for a birthday - well that has come and gone so I had to find something else.
I have emailed CS who are looking into the status of my order.
This oil needs to be amazing (if it ever arrives) to make up for the poor service!

15 November 2024
Unprompted review
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Reply from The Ayurveda Experience (US/Canada)

Namaste Lorraine

We understand that this can be frustrating, and we sincerely apologize for the inconvenience caused. Please note that this is a one-off situation and we will surely look into this to make sure that it is not repeated.
Please help us with your order number via email to care@theayurvedaexperience.com so we can help you with more information

We look forward to fixing and making this experience better for you

Rated 5 out of 5 stars

Well packaged & quick service

Well packaged & quick service. I have not used it a lot so cannot say too much although the oil supposed to tighten arm skin etc is still in progress.

20 September 2024
The Ayurveda Experience (US/Canada) logo

Reply from The Ayurveda Experience (US/Canada)

Namaste Nanna
Thank you for your valuable feedback.
It helps us do better and make each experience better than the last for you.
Take care!

Rated 1 out of 5 stars

I have no idea what you are talking…

I have no idea what you are talking about

20 September 2024
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Reply from The Ayurveda Experience (US/Canada)

Namaste

We stand behind our products and offer a 30-day money-back guarantee. If you are unsatisfied with your purchase for any reason, contact us within 30 days of receiving the product and we will exchange the product or refund your money. You can email us at care@theayurvedaexperience.com
or call us at +1(678)-498-7248
Please let us know if you need further information.

Rated 5 out of 5 stars

Both were nice but the free gift was my favorite!

I originally ordered the Balaayah Black Gram oil which came with a free sample of the Yauvari face oil. The Black Gram oil was nice but my favorite was the Yauvari face oil. I never expected an oil product to make my face feel as nice as this does. I’ve ordered again and will be ordering more!

20 September 2024
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Reply from The Ayurveda Experience (US/Canada)

Namaste
Thank you for your valuable feedback.
It helps us do better and make each experience better than the last for you.
Take care!

Rated 5 out of 5 stars

The absolute only thing I didn't like…

The absolute only thing I didn't like was it seemed to take so long to get here...
Love, love, love these products. Trying to be careful to NOT run out of the ones I feel like I absolutely have to have.

20 September 2024
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Reply from The Ayurveda Experience (US/Canada)

Namaste Carol
Thank you for your valuable feedback.
It helps us do better and make each experience better than the last for you.
Take care!

Rated 2 out of 5 stars

Poor customer service

I ordered 10/28. I understand maybe 2 business days to process the order. However, it is day 5. I've called twice today and left messages with no response. If not hear back by end of day, I'm calling my CC company to stop payment on the order. Update: Got a response back this morning - Sat - order in transit. Never received anything that it shipped? Hopefully products are as remarkable as claimed. I'll see....got the product finally today after 2 weeks. Hopefully it lives up to its name! Will post after experiencing the product - today - 11/8

29 October 2024
Unprompted review
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Reply from The Ayurveda Experience (US/Canada)

Namaste Pam

We understand that this can be frustrating, and we sincerely apologize for the inconvenience caused.
Please help us with your order number via Email at care@theayurvedaexperience.com so we can help you with more information.

We look forward to hearing from you

Rated 5 out of 5 stars

Love all the products I have used so…

Love all the products I have used so far. Am now adding more and re ordering others! Thank you.

20 September 2024
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Reply from The Ayurveda Experience (US/Canada)

Namaste Rae
Thank you for your valuable feedback.
It helps us do better and make each experience better than the last for you.
Take care!

Rated 1 out of 5 stars

This is a scam...pls becareful

This is a scam...pls becareful

17 October 2024
Unprompted review
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Reply from The Ayurveda Experience (US/Canada)

Hi Bonnie, we’re sorry to hear about your experience. Please share more details with us at care@theayurvedaexperience.com, and we’ll do our best to resolve any issues. We look forward to assisting you.

Rated 2 out of 5 stars

The item did not arrive


Received the refund. The item did not arrive.

16 October 2024
Unprompted review
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Reply from The Ayurveda Experience (US/Canada)

Namaste Sadia

We regret that we failed to deliver your products to you on time; it seems that due to a carrier error, your order couldn't be processed. We do understand your frustration and disappointment while waiting for that package which might have been purchased with so much interest. We promise to make sure that this doesn’t happen again.

If you need any further assistance feel free to contact us at care@theayurvedaexperience.com

Rated 3 out of 5 stars

Slow customer service

These products arrived quickly and are beautifully packaged. Unfortunately, they left my skin drier than usual. I contacted customer services to request my money back within the 30 days. They were slow to reply to my email but after posting a review they contacted me and issued a full refund. They were very polite in all their correspondence.

16 September 2024
Unprompted review
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Reply from The Ayurveda Experience (US/Canada)

Namaste,

We are sorry to hear about your experience and understand your disappointment. We sincerely apologize for any inconvenience this may have caused you. Please provide your order number, and we will do our best to assist you promptly.

Thank you for your patience and understanding.

Rated 5 out of 5 stars

High quality products

High quality products. Pending on your location in the world you may not have access to purchase those products. Same for the delivery time. But it is very well on their web page explained. Excellent customer service, but it may take a few days to get back to you, which I did not mind. If you are sensitive to Essential oils. Do not buy any of these products (daaahhh!). Sometimes delivered from the States, sometimes products are delivered from India.

9 October 2024
Unprompted review
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Reply from The Ayurveda Experience (US/Canada)

Namaste Kerstin
Thank you for your valuable feedback.
It helps us do better and make each experience better than the last for you.
Take care!

Rated 5 out of 5 stars

Wouldn’t be without now

Products, packaging and customer service are all outstanding. Been using products for a year now and wouldn’t be without them.

12 October 2024
Unprompted review
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Reply from The Ayurveda Experience (US/Canada)

Namaste
Thank you for your valuable feedback.
It helps us do better and make each experience better than the last for you.
Take care!

Rated 3 out of 5 stars

Different products

I've been buying your products for quite sometime but I just heard that the company uses some hurtful metals that might interfere with meds???I'm in shock!!!please tell.me that isn't true???thanks.

5 October 2024
Unprompted review
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Reply from The Ayurveda Experience (US/Canada)

Hi Maria, thank you for reaching out and sharing your concerns! We want to assure you that all our products undergo rigorous testing for harmful substances, including heavy metals, pesticides, microbes, and aflatoxins. Each batch is tested thoroughly and approved only when it meets or exceeds the highest regulatory standards, such as those set by the US FDA and other international guidelines. You can be confident that we adhere to strict quality controls to ensure our products are safe and reliable.

If you have any more questions or need further clarification, please email us at care@theayurvedaexperience. We’re here to help!

Rated 5 out of 5 stars

Love these products

I have been using products from these guys for quite a few months and wouldn’t be without them now! My favourites are the balaayah black gram booster and the yauvari spring face oil.

They are a little pricey, but also last a long time.
My skin feels soft, supple and cared for. The fine lines on my face definitely seem diminished.

My granddaughter touched my arm and commented on how soft my skin feels!! She’s 5 and always speaks the truth!!!

I read some of the negative reviews out of curiosity as someone mentioned them on a social mediaal media post…. In my experience, this company is great, good customer service and the products really are lovely!

Thank you The Ayurveda Experience!!

3 October 2024
Unprompted review
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Reply from The Ayurveda Experience (US/Canada)

Namaste Lorna
Thank you for your valuable feedback.
It helps us do better and make each experience better than the last for you.
Take care!

Rated 5 out of 5 stars

Start young

I LOVE these products! Everything I've tried is wonderful - body lotion, facial moisturizers, under eye cream all WORK as described (has never happened with other products) The "feel" is light and pleasant, the fragrance is my style. I will be a lifelong user. (BTW - my mother had fabulous skin and she taught me to start young to help prevent skin aging)

20 August 2024
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Reply from The Ayurveda Experience (US/Canada)

Namaste
Thank you for your valuable feedback.
It helps us do better and make each experience better than the last for you.
Take care!

Rated 3 out of 5 stars

Not rating products yet

Not rating products yet. I haven’t received an email after my purchase. Is this normal? And how long does delivery normally take?

26 September 2024
Unprompted review
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Reply from The Ayurveda Experience (US/Canada)

Namaste
Thank you for your valuable feedback.

We understand that this can be frustrating, and we sincerely apologize for the inconvenience caused.
Please drop us an email at care@theayurvedaexperience.com so we can assist you further.

We are looking forward to giving you the best possible resolution.

Rated 5 out of 5 stars

Love These Products

These products are excellent I have been using them for over a year and have bought many various ones & love them all.!!!
Customer Service has been great & always fast free delivery

22 September 2024
Unprompted review
The Ayurveda Experience (US/Canada) logo

Reply from The Ayurveda Experience (US/Canada)

Namaste
Thank you for your valuable feedback.
It helps us do better and make each experience better than the last for you.
Take care!

Rated 5 out of 5 stars

Absolutely fantastic company

Absolutely fantastic company, very fast delivery and fabulous products, can’t understand any of the negative feedback! I’m on my third order, body oil and face both are lovely, the eye cream is also great. I only ordered yesterday and have received it today. Oh I forgot the beautiful packaging x

22 September 2024
Unprompted review
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Reply from The Ayurveda Experience (US/Canada)

Namaste Nina
Thank you for your valuable feedback.
It helps us do better and make each experience better than the last for you.
Take care!

Rated 5 out of 5 stars

PRODUCTS.

I love the products … I wish there was an option for larger sizes to cut down on the number of deliveries and it is over packaged. Although the packaging is beautiful it seems wasteful to just immediately throw it away. But I love the products. Definitely helps with the skin on my arms and the face oil is also beautiful

14 September 2024
Unprompted review
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Reply from The Ayurveda Experience (US/Canada)

Namaste

Thank you for your valuable feedback.
It helps us do better and make each experience better than the last for you.
Take care!

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