This company has been trustworthy and very understanding. I have been served in a very professional manner. Thank you very much for your support and help.
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He is very helpful pls proceed to refund my money asap
Refund took so long and then now I received an email that for me to received my refund I need to leave a review! Just wow
Thank you Paula , good escalation work
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Professional team and fast response
Professional team and fast response
My experience with Thebabybaboon
This company has been trustworthy and very understanding. I have been served in a very professional manner. Thank you very much for your support and help.
Scammed out of +£300
My mum unknowingly got sucked into a weekly subscription of 26€ a WEEK! Didn’t notice until 3 months later as she’s been ill. By the time she noticed they had taken £340 out of her account! Got a £22 refund!! They say it’s not a scam but I feel she got scammed by their sign up system, and lost over £300!! To a baby site! How many other people are they extracting 26€/WEEK who don’t realise??? I feel she was unfairly treated and she didn’t get a refund. They emphatically stated there was nothing amiss with their system! Scammed through a legit company…. They must be making loads of money outta vulnerable people who don’t have the tech savvy to realise their mistake.
The response I got after I sent emails
Escalation team is handling my issue
I got feedback seconds after sending my…
I got feedback seconds after sending my email. Eric was helpful
The company respond on time when we…
The company respond on time when we have problems
communicating
They are communicating with the client verry well. Response is good.
Punctual
Punctual some what accurate do resolve my problem and refund my every penny
He is very helpful pls proceed to…
He is very helpful pls proceed to refund my money asap
Refund took so long and then now I…
Refund took so long and then now I received an email that for me to received my refund I need to leave a review! Just wow
The quick response of Daisy
Good customer service support by Kevin
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