The Balinese Trading Company Reviews 

25
•
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Absolutely fantastic service, communication and product. I can’t wait until next summer to get more use out of our stunning parasol and base. The price is worth it. I’m definitely going to buy one for... See more

Company replied

Rated 5 out of 5 stars

I purchased a parasol last year and love it that much I purchased another this year along with a beautiful base. Delivery was quick and great communication from the team. I would definitely recommend,... See more

Rated 2 out of 5 stars

Not very happy “again” second time I’m ordering this umbrella only to be disappointed “again” that I’m NOT going to get it. This time delay is due to Ramadan which I’m rather perplexed about, they sh... See more

Rated 5 out of 5 stars

Fabulous company to buy from , From start to finish, Alison was a delight to deal with and speak too. So lovely and friendly. I just love my parasol and base and I may just have to order another para... See more

Company replied

Company details

  1. Home Furniture Shop

Written by the company

Ethically Produced Parasols and Homewares Handmade in Bali by Artisans Distributed in the UK


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25 reviews

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No recent history of asking for reviews

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4.3

All reviews

(25)

0 reviews in the last 12 months

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Rated 3 out of 5 stars

Disappointing

Disappointing. A couple of days after I placed the order I received an email to say the item was out of stock. I received the refund but it really bugs me when websites advertise items that are not in stock especially when I try very hard to support smaller independent retailers.

27 November 2023
Rated 5 out of 5 stars

Another great purchase

I purchased a parasol last year and love it that much I purchased another this year along with a beautiful base. Delivery was quick and great communication from the team. I would definitely recommend, your garden will look beautiful and will stand out 😎

6 September 2023
Unprompted review
Rated 5 out of 5 stars

Delightful

Delightful, friendly, efficient service, beautiful product, and I was kept informed regarding the time frame for delivery. Excellent all round.

23 June 2023
Rated 2 out of 5 stars

Yet to receive, huge disappointment

Not very happy “again” second time I’m ordering this umbrella only to be disappointed “again” that I’m NOT going to get it. This time delay is due to Ramadan which I’m rather perplexed about, they should have stated online there would be delays! Ramadan happens every year! It means I have to wait over 6 weeks I’ve just been told (end of May) huge disappointment. :(
Last time I ordered online and paid, only to be told afterwards it was out of stock & had to be refunded!

11 April 2023
Rated 5 out of 5 stars

Happy Customer

This is the second parasol we've bought and we love it. Arrived within a couple of days - couldn't be more satisfied!

7 September 2022
Rated 5 out of 5 stars

Parasol & Base

Fabulous company to buy from , From start to finish, Alison was a delight to deal with and speak too. So lovely and friendly. I just love my parasol and base and I may just have to order another parasol ☂️

25 September 2021
The Balinese Trading Company logo

Reply from The Balinese Trading Company

Oh thanks Carmel that means so much and my lovely customers make it all worth while Alison

Rated 5 out of 5 stars

Beautiful Parasol

Beautiful Parasol. The craftmanship is exquisite and I love the fact they are not mass produced. The customer service and communication were excellent and it was delivered quickly and well packaged. I will definitely be ordering another one next season.

20 September 2021
The Balinese Trading Company logo

Reply from The Balinese Trading Company

Thank you so much I’m delighted you are happy it means a lot!

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