The Battery Shop (U.K.) Ltd Reviews 

26
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Spoke on the phone but my chosen battery was not in stock. The lady I spoke to offered to speak to the manufacturer and rang me back promptly to say that it would be available in a few days but they... See more

Rated 5 out of 5 stars

I needed to buy some battery terminals connectors/converters and spoke to a very helpful and friendly young lady ( Veronica ) who went out of her way to help me which Ivery much appreciated.Would h... See more

Rated 1 out of 5 stars

BEWARE - They also trade as the Tech Shed on sites such as OnBuy. They advertise branded batteries but only send cheap generic ones if you order them. Also they do not fulfill orders and completely ig... See more

Company replied

Rated 5 out of 5 stars

Just been into see this business as recommened by a friend, as I have just bought a Camper and needed some advice on a leisure battery. It was refreshing to speak to people who know what they are t... See more

Company details

  1. Battery shop
  2. Car Battery Shop

Written by the company

Here at The Battery Shop we specialise in batteries, we sell batteries and battery accessories, we also assemble battery packs, we have been supplying the public and trade for over 20 years. We sell many type of battery, from small domestic batteries : Batteries for fire or burglar alarms UPS and power back up Car and Motorcycle batteries Leisure and Commercial Batteries. Replacement emergency lighting batteries And much more. We sell some of the biggest and most trusted brands, Yuasa, Varta, Exide, Duracell, GP and more. We assemble custom Ni-Cd, Ni-Mh, Alkaline and lead acid battery packs in-house for many applications such as Emergency lighting and alarm systems. We operate from our physical shop in Swindon where you can visit us to purchase your items, we sell many batteries at very competitive prices so if you are traveling some distance we would always recommend you call us before hand to check availability of the product you require. orders can also be place online for delivery at our website is www.thebatteryshop.co.uk Visit our physical shop at : The Battery Shop Unit 20 Orbit Centre Ashworth Road Swindon SN5 7YG Shop opening times : Monday - Friday, 8AM - 4PM. Customer Sales lines : 01793 421509 Email : sales@thebatteryshop.co.uk


Contact info

4.1

Great

TrustScore 4 out of 5

26 reviews

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4.1

All reviews

(26)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Ordered and delivered next day

Ordered and delivered next day. What more can you ask for.

If we had not been in Lockdown, would of gone fetched them but next day delivery, excellet

11 March 2021
Unprompted review
The Battery Shop (U.K.) Ltd logo

Reply from The Battery Shop (U.K.) Ltd

Hello, Thank you for the review, we have only just started using Trustpilot 31/3/2025, but showing our appreciation for a "Thank you" is never to late.

Regards
The Battery Shop
Unit 20 Orbit Centre
Ashworth Road
Swindon
SN5 7YG
Shop opening times : Monday - Friday, 8AM - 4PM.
Customer Sales lines : 01793 421509

Rated 5 out of 5 stars

Great service and prices

Great service and prices. Based in Swindon.

2 March 2021
Unprompted review
The Battery Shop (U.K.) Ltd logo

Reply from The Battery Shop (U.K.) Ltd

Hello, Thank you for the review, we have only just started using Trustpilot 31/3/2025, but showing our appreciation for a "Thank you" is never to late.

Regards
The Battery Shop
Unit 20 Orbit Centre
Ashworth Road
Swindon
SN5 7YG
Shop opening times : Monday - Friday, 8AM - 4PM.
Customer Sales lines : 01793 421509

Rated 3 out of 5 stars

takes your money and leaves you hanging

ordered battery 22nd Jan (essential worker with disabled car) on the 1-3 day delivery. four days later still showing as pending (money taken). 5th day shows as "processing" 10th day and still showing as processing. did not respond to email. absolute joke. UPDATE. Received my car battery today (1st Feb) order is still showing as "processing" on the website. Happy with the battery that is pre-charged (I checked) and the price was reasonable. Pity about the lack of communication and time taken to deliver. I may have been more receptive had I been told that there was a long delay on dispatch, hence the 3 star review

31 January 2021
Unprompted review
Rated 1 out of 5 stars

They sent the battery discharged

They sent the battery discharged, 12.5v in my opinion is not enough for a new battery. The electrolyte density was 1.19 g / cm3, should these parameters be found in the newly purchased battery? Difficult e-mail contact with them, they reply to messages after three days.
When you buy a battery from them, before putting it in the car, first charge it with a good charger.

31 January 2021
Unprompted review
Rated 1 out of 5 stars

Beware of Faulty batteries

Beware.. bought a car battery from these guys and it turned out to be faulty with a dead cell within a few mths. They made me pay for a replacement whilst they checked it .. kept chasing and had no response .. they have know offered to refund the money if I can find the original receipt but only because I took them to court. Arrogant Veronica needs a personality check, beware if anything goes wrong.

23 December 2020
Unprompted review
Rated 1 out of 5 stars

They are acting against the law!

Batteries I bought from them a few days ago are faulty. The company does not want to fulfill its obligation, it does not want to bear the cost of returning the faulty items and refund me in full, incl. delivery cost.

26 November 2018
Unprompted review

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