Thebedvillageyorkshire Reviews 

1,065
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that the beds are exceptionally comfortable, solidly built, and offer phenomenal value for money compared to other high-street brands. People also deeply appreciate the swift delivery process, friendly and helpful drivers, and how remarkably easy the furniture is to assemble at home. Some reviewers were not happy with communication regarding delivery schedules, noting difficulties in reaching customer support or receiving timely tracking updates. A few consumers additionally experienced frustrating communication delays when trying to find out precisely when their large orders would finally arrive at their homes.

What people talk about most

Delivery service

Clients share positive opinions on delivery_service, noting that orders arrive quickly and efficiently. Many... See more

Product

Customers report positive experiences with the product, highlighting top-notch quality and great value.... See more

Quality

Consumers find quality to be positive and consistently praise the excellent craftsmanship at a fantastic... See more

Staff

People report positive experiences with staff, highlighting that team members consistently go above and... See more

Service

Reviewers highlight positive aspects of service, expressing high satisfaction and appreciation for the prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First, their web site desgn makes ordering simple and comprehensive through the various options. Second, their customer service is second to none. They will discuss your choices and make sensible... See more

Rated 5 out of 5 stars

Everything about the experience with this firm has been brilliant! From obtaining samples to ordering the product was an incredibly smooth process. Their customer service has been second to none, a... See more

Rated 5 out of 5 stars

Ordered a bespoke size headboard & 2 drawer Divan on the Sunday, got a message that it would be delivered Thursday! Communication from Ash was great. 2nd bed bought after buying one last year. Pheno... See more

Rated 5 out of 5 stars

Fantastic quality beds, better than Bensons and Dreams at half the cost. Outstanding customer service. Nothing is too much trouble and they let you know the progress of your order every step of the wa... See more


Company details

  1. #59 of 227 best companies in Bedroom furniture shop

Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(1,065)

81 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The company is brilliant

The company is brilliant, Ash phoned me after I had placed my ordered and talked through the process with an estimated time of the bed being finished and ready. The courier service used was great, being able to select a day and keeping me up to date with everything, the bed arrived in perfect condition and just like the photo of the one I ordered, it’s very well made and I would highly recommend to anyone to order from this company

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Top notch service from Ash at the Bed…

Top notch service from Ash at the Bed Village. Bed arrived on time and we even got a follow up call to make sure we were happy and got the bed built up ok. I would highly recommend the Bed Village Yorkshire👍.

5 March 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service and products at very…

Amazing service and products at very reasonable prices. We ordered a new bed which was made to order using locally sourced timber and also a mattress. It was delivered promptly with great communication throughout the whole process. The bed is made lovely and the mattress very comfortable. I would highly recommend this company.

14 February 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Called to let me know they had the order, what the process was and gave me an opportunity to address any questions. The bed was made and sent very quickly. It is great quality and exactly as expected. The follow up call asking if there were any issues with putting it together was also a great example of amazing customer service. Highly recommend.

17 February 2025
Rated 5 out of 5 stars

What an amazing company!

What an amazing company. From the moment I placed my order the communication has been fantastic! Bess arrived within days. I ordered 2 beds from this company and both are stunning. Would definitely recommend Thanks Ash for everything 😊

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Great company

The bedvillageyorkshire were fab from start to finish, the customer service is great and we are so happy with our new bed

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Bed delivered a week after ordering and received several calls to keep updated on delivery. Very happy with the bed. Would definitely recommend

27 February 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

We ordered our bed Sunday, it was delivered Wednesday, fantastic service, really happy with the quality, and even more so the lower price we paid compared to other high street stores! Assembly was easy, the follow up call to make sure everything was ok & we were happy was a nice touch, would highly recommend- thank you

19 February 2025
Unprompted review
Rated 4 out of 5 stars

I was pleasantly surprised

I was pleasantly surprised with the quality of the bed I received from The Bed Village Yorkshire. Although there was a minor issue with one of the threads in the headboard, it was easily fixed and the rest of the bed was easy to assemble. Overall very happy with my purchase and would definitely be a returning customer in the future.

9 February 2025
Rated 5 out of 5 stars

I ordered the plush cream divan bed for…

I ordered the plush cream divan bed for my daughter
It’s great. Just as described on the website. Delivery was on time. Communication with staff was brilliant and they couldn’t do enough to help. Rang to give me updates etc. Answered all questions. Lovely bed and will be ordering another soon for my other daughter.

24 January 2025
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, great staff, very helpful and efficient, have used the a few times and would use again.

21 February 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service and really quick

Excellent service and really quick. From placing the order to delivery of the bed it was 4 days, which is brilliant plus phone calls to keep you updated on delivery day/times. The bed itself is lovely. Well made, and looks great. Thank you so much. Would definitely recommend 🙂

19 February 2025
Unprompted review

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