Thebedvillageyorkshire Reviews 

1,064
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently highlight the fantastic quality of the beds, noting they feel very sturdy and comfortable for daily use. People also describe the staff as extremely helpful, offering great advice and ensuring a smooth, pleasant purchasing process. Customers are consistently impressed with the quick and well-executed delivery services provided by the team. However, some customers also noted occasional issues with delivery communication and scheduling. A few reviewers mentioned not receiving timely email updates or having to call repeatedly to find out their precise delivery date. Others reported that reaching customer support to track their orders proved somewhat difficult during busy times.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, highlighting fast shipping within a few days and helpful... See more

Product

Reviewers mention positive feedback about product quality, praising the solid build and stylish designs that... See more

Quality

Customers had positive experiences with quality, expressing strong satisfaction with the excellent build and... See more

Staff

Reviewers highlight positive aspects of staff, noting that everyone they dealt with was extremely friendly... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional follow-up and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First, their web site desgn makes ordering simple and comprehensive through the various options. Second, their customer service is second to none. They will discuss your choices and make sensible... See more

Rated 5 out of 5 stars

Ordered a bespoke size headboard & 2 drawer Divan on the Sunday, got a message that it would be delivered Thursday! Communication from Ash was great. 2nd bed bought after buying one last year. Pheno... See more

Rated 5 out of 5 stars

Fantastic quality beds, better than Bensons and Dreams at half the cost. Outstanding customer service. Nothing is too much trouble and they let you know the progress of your order every step of the wa... See more

Rated 5 out of 5 stars

The bed was delivered within 6days of ordering. The delivery man kept me informed of his eta. When he arrived he quickly removed my old bed, put together the new one checking the position l would lik... See more


Company details

  1. #57 of 227 best companies in Bedroom furniture shop

Contact info

4.8

Excellent

TrustScore 5 out of 5

1k reviews

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Hasn’t replied to negative reviews

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4.8

All reviews

(1,064)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service!

Ordered our bed, received a estimated delivery date. Actually received a call to say it was available earlier! Booked next day delivery and was called on day to say time. Everything about this was easy and bed is great! Lovely guys, on the phone and delivery guys. Nothing was too much trouble. Highly recommend this company!

10 April 2026
Unprompted review
Rated 5 out of 5 stars

So pleased we chose bed village yorkshire

So pleased we chose bed village yorkshire. Great customer service including advice, delivery updates, lovely delivery driver who carried everything upstairs with my husband and helpful videos as we chose to self assemble. Easy to use website with lots of choice, really pleased with the beautiful bed we were able to customise to exactly our preferences with 4 drawers storage, style, colour and size of divan and headboard and good choice of mattresses too. The quality is really good, excellent price and quick delivery. We are very happy customers, thank you!

20 March 2026
Rated 5 out of 5 stars

Another bed bought - 2 in 2 years!

Ordered a bespoke size headboard & 2 drawer Divan on the Sunday, got a message that it would be delivered Thursday! Communication from Ash was great. 2nd bed bought after buying one last year. Phenomenal value for money & service. Wouldn't hesitate to recommend.

22 March 2026
Rated 5 out of 5 stars

Little disappointed I did not receive a…

Little disappointed I did not receive a confirmation email. But after I called to the company they informed that the delivery would be soon and after few days received call with delivery times and the driver called 20 minutes beforehand and was very good

26 February 2026
Rated 5 out of 5 stars

5* company & service

Over the moon with our purchase from The Bed Village Yorkshire. This company really pulled out all the stops to provide 5* service and top quality products. Everyone I dealt with was extremely friendly and polite and went above and beyond to ensure I was happy with everything. Very happy with our new bed - lovely quality & feels sturdy. We will definately use The Bed Village again. 5*+

1 March 2026
Rated 3 out of 5 stars

Delivery was only to door.on putting…

Delivery was only to door.on putting bed together was very disappointed in the quality.the pattern on the headboard there was 2 inches difference in the size which is in your eye line.i thought it would have been better quality.i read all reviews and all about company,I will be more careful who I buy from next time.

14 February 2026
Rated 5 out of 5 stars

Quality and Value Beds!

Ash was really helpful in the lead up to my purchase and helped me with the right choice/colour of bed for my room. Delivery was fast and efficient. Putting the bed together was simple and didn’t take too long at all -defo need 2 people for this task.
If possible, ask your delivery team to take your bed to the room you are building it in - unfortunately, this wasn’t available to me as it was only a one man delivery team on the day (one of the team had called in sick at the last minute). My partner and I really struggled to get the bed and mattress upstairs but was worth it when we put everything together.
The bed is lovely and looks exactly like the picture on the website. I’d shopped around and the bed village prices were the best I could find. Would I recommend using thebedvillageyorkshire? Yes, definitely!!

11 February 2026
Unprompted review
Rated 5 out of 5 stars

Clayton Small Double

Recently order a Cayton - small double divan with headboard. Prompt service, had a couple of questions and the team were there to support.
Really happy with the service and the item and would highly recommend.

Darron - Hebburn, Tyne and Wear

17 January 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Quality Bedd

I would highly recommend this bed company. Recently bought 2 single beds. They arrived on time, delivered perfectly by 2 very nice people and they were well packaged. Very good customer service, I had several calls from Ash who let me know when the beds would arrive and then to check that everything had gone well. He also offered to be on the end of the phone if I had any problems putting the beds together. The beds were very easy to assemble as most of it was already done. Just had to attach the arm for lifting the bed up and put the headboard and foot on. Very simple and very high quality beds. Had the best nights sleep in a long time last night! Very good value and I will definitely buy from them again. Thank you @thebedvillageyorkshire

19 January 2026
Unprompted review

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