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The Beer Town Reviews 

956
•
TrustScore 4.5 out of 5

4.6

Beer shop
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Review summary

Created with AI, based on recent reviews

Evaluating 435 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently commend the prompt and efficient delivery service, often noting quick arrival times and excellent communication regarding dispatch. Many appreciate the competitive pricing and extensive selection of products, including hard-to-find items and quality beers from around the world. The overall service is consistently praised for its ease of ordering, helpful staff, and well-packaged items that arrive safely and intact. However, some customers experienced delays in delivery, with a few mentioning poor communication regarding dispatch updates or issues with courier services. A small number of reviewers also reported receiving damaged items, including broken bottles or split cans, sometimes noting issues with packaging containing glass shards.

What people talk about most

Delivery service

Consumers find delivery service to be positive, frequently praising its speed and efficiency, with many... See more

Product

Customers consistently note positive experiences with product, praising the great selection, good pricing,... See more

Price

Users describe positive interactions with price, with many reviewers consistently praising the good, fair,... See more

Service

People report positive experiences with service, often highlighting the promptness and efficiency. Many... See more

Order

Clients share positive opinions on order, often highlighting the ease of the ordering process and the wide... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow so ordered on the Wednesday before Father’s Day said 1-8 days delivery. Anyway I emailed them asking if it could arrive before Father’s Day as was a gift and yes it did, came 2 days later I was ab... See more

Rated 5 out of 5 stars

Fantastic price and really fast delivery from the beer town would highly recommend to anyone.their prices are vastly competitive in comparison to other sellers.also the packaging was perfect no breaka... See more

Rated 5 out of 5 stars

I am a repeat customer who has always received prompt service from this company. I am extremely happy with the price I paid for the Rekorderlig cider I ordered. Will definitely use them again.

Rated 5 out of 5 stars

Excellent company to deal with! My 20 litre keg of morretti comes in double quick time and always settles to serve quickly. The jocks know how important it is to serve a beer drinker properly😍😍Than... See more

Company details

  1. #18 of 30 best companies in Beer shop

Written by the company

Here at The Beer Town, we love sourcing and curating the best world and craft beers from every corner of the globe. A new beery venture launched in the throes of lockdown, 2020, our goal is to offer an exceptional beer home delivery service to beer lovers across the UK.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

956 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(956)

436 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Excellent

Great to see BeerTown stocking the elusive original Brooklyn Lager. Quick delivery too. I will be back.

7 January 2026
Rated 5 out of 5 stars

Premium Spanish beer.

Thanks again. Premium beer and a very reasonable price, delivered within 3 days despite ordering at Christmas. Great correspondence and help if needed. Great work guys, keep it up.

30 December 2025
Rated 5 out of 5 stars

Ordered 2 boxes of beer (48 bottles)

Ordered 2 boxes of beer (48 bottles). Took a few days to process but once dispatched, arrived the next day. Was a little skeptical at first mainly due to limited customer service but was pleased nonetheless.

24 December 2025
Unprompted review
Rated 5 out of 5 stars

Slight delay with courier.

Slight delay and better communication from APC courier would have been welcomed as they said they would deliver one day,but delivered the next, appreciate it is Xmas though.
I had great communication with The beer Town when I rang,so all in all,very satisfied with service.
Merry Christmas to your team.🍺🍺🍺

12 December 2025
Rated 4 out of 5 stars

Great recovery

There was a problem with the original shipping causing a delay. Transpired it was damaged in transit. Was contacted by Beer Town and a new shipment requested, this arrived within 2 days. Great recovery from Beer Town.

18 December 2025
Rated 5 out of 5 stars

Great service

Great service, great comms and a wonderful selection of products. Highly recommended for all your beer (and other drinks) needs.

12 December 2025
Rated 5 out of 5 stars

Easy to order and great that they stock…

Easy to order and great that they stock the beer I was after. Slight delay on delivery due to excessive demand but they communicated well and let me know when the beer was dispatched. Arrived safely, well packaged and undamaged. Will definitely use again.
Thank you.

12 December 2025

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