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The Beer TownReviews 

941
•
TrustScore 4.5 out of 5

4.5

Beer shop
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Review summary

Created with AI, based on recent reviews

Considering 423 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the fantastic prices and competitive rates compared to other sellers. Customers consistently highlight the excellent product selection, including hard-to-find items, and the easy ordering process. Many also commend the prompt and efficient delivery service, with items often arriving quickly and well-packaged, ensuring no breakages. However, some customers experienced delays in delivery, with orders taking over a week to arrive, and occasional issues with communication regarding dispatch. A few other people also felt that some orders arrived damaged, with broken bottles or incorrect items, and noted problems with the delivery company's service.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast and... See more

Product

Reviewers highlight positive aspects of product, praising the great selection of beers, including... See more

Price

Users describe positive interactions with price, frequently highlighting competitive and fair pricing... See more

Service

Reviewers mention positive feedback about service, with many consistently praising the quick and efficient... See more

Order

Consumers generally express satisfaction with the ordering process, finding it easy and straightforward, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow so ordered on the Wednesday before Father’s Day said 1-8 days delivery. Anyway I emailed them asking if it could arrive before Father’s Day as was a gift and yes it did, came 2 days later I was ab... See more

Rated 5 out of 5 stars

Fantastic price and really fast delivery from the beer town would highly recommend to anyone.their prices are vastly competitive in comparison to other sellers.also the packaging was perfect no breaka... See more

Rated 5 out of 5 stars

Easy to order and great that they stock the beer I was after. Slight delay on delivery due to excessive demand but they communicated well and let me know when the beer was dispatched. Arrived safely,... See more

Rated 5 out of 5 stars

Ordered 2 boxes of beer (48 bottles). Took a few days to process but once dispatched, arrived the next day. Was a little skeptical at first mainly due to limited customer service but was pleased nonet... See more

Company details

  1. #22 of 30 best companies in Beer shop

Written by the company

Here at The Beer Town, we love sourcing and curating the best world and craft beers from every corner of the globe. A new beery venture launched in the throes of lockdown, 2020, our goal is to offer an exceptional beer home delivery service to beer lovers across the UK.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

941 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(941)

422 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Whackos Beer town review

This is not the first time I’ve used this website to order Beer and they never disappoint. Always deliver quickly after ordering and have an excellent selection of good German beers

2 June 2026
Rated 1 out of 5 stars

Ordered on 2nd June and still no 4…

Ordered on 2nd June and still no 4 boxes of miller bit you have taking money out of the bank

4 June 2026
The Beer Town logo

Reply from The Beer Town

Hi Nicola,

Thanks for your review.

This order is showing as out for delivery today, we have also sent you an email.

Apologies for the delay.

Thanks
The Beer Town

Rated 4 out of 5 stars

Quick

Quick, easy and reliable. Had the beers been a bit cheaper it would have been 5 stars.

3 June 2026

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