The Benefit Assistant Reviews 5

TrustScore 4 out of 5

4.1

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4.1

Great

TrustScore 4 out of 5

5 reviews

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Rated 5 out of 5 stars

Excellent service..highly recommend

I had a very positive experience with "The benefit assistant company" when having to complete the form for the Attendance Allowance. The form itself is quite lengthy and requires a lot of detailed information, but their expertise and knowledge made the whole process much easier to manage. They are professional, friendly, and incredibly patient, taking the time to guide me through everything clearly and honestly and adding in important information which i would not have thought relevant. From start to finish, my experience was smooth and well-managed. I would not hesitate to recommend them.”

19 February 2026
Unprompted review
The Benefit Assistant logo

Reply from The Benefit Assistant

Hi Patricia, thank you for you wonderful review. We are glad that you found the experience to be good. Please do not hesitate to get back in touch with us if we can help you with anything else in the future. The Benefit Assistant Team :)

Rated 5 out of 5 stars

First time claimant

Having never claimed any benefit before I had no idea where to start. I was taken through the whole process carefully, everything explained clearly. Always available, happy to help, offered great advice. Made this process a lot easier for me than it would have been.

27 March 2026
Unprompted review
The Benefit Assistant logo

Reply from The Benefit Assistant

Hi Stuart, thank you for your kind review, we are glad that the experience has been useful to you. Please do not hesitate to come back to us if we can assist you with anything else. The Benefit Assistant Team :)

Rated 5 out of 5 stars

Fabulous service

I have recently used Nicki to help assist me with an application for child disability living allowance. Nicki was extremely professional and an excellent knowledge in this field of her expertise.
I am so grateful for Nicki for making the process simple and straightforward, taking the stress of the process away from me mentally and practically.
Nicky was reassuring and friendly and I felt that the process was made very smoothly and efficiently. I would recommend Nicki to anyone looking to seek benefits which they are entitled to, for a one off fee which allows the application to be made stress free.

20 March 2026
Unprompted review
The Benefit Assistant logo

Reply from The Benefit Assistant

Hi Ellie, thank you for your kind review. We are glad that The Benefit Assistant was able to help you with the form which can be an overwhelming process. Please do not hesitate to contact us in the future if we can help with anything else. The Benefit Assistant Team :)

Rated 5 out of 5 stars

Nicki was very efficient

Nicki was very efficient, she knew what details were important and made me feel at ease talking about how my illness affected my day to day life. The benefit assistant helped me achieve a successful claim for PIP and this extra income has changed my life allowing me to be able to work less hours which has significantly improved my quality of life. The only person you need to have a successful claim very experienced and very friendly would happily recommend her services to anyone.

30 September 2025
Unprompted review
The Benefit Assistant logo

Reply from The Benefit Assistant

Hi Leti, thank you for your lovely review, we are glad that we have been able to make a difference to your quality of life - this is our aim and we are glad it has been a great experience for you. Please do not hesitate to get back in touch if we can help you with anything else in the future. The Benefit Assistant Team :)

Rated 5 out of 5 stars

Excellent service

I have just used the Benefit Assistant to help my husband and I to make a claim for attendance allowance for him, as he is beginning to feel the adverse effects of old age, coupled with various medical problems. There were so many pages to the application form and filling them all in looked very onerous. I telephoned the Benefit Assistant and the very next day we arranged a telephone call to complete this task. She advised me as to what documentation and information we would be needing in order that we could proceed through the form. She was brilliant. She went into much detail, asking questions that we would not have even thought of. She posted the completed form to us, together with a copy for ourselves. She sent it first-class and it arrived the very next day. We checked it through as advised and proceeded to sign it off where required (ably assisted by the checklist which she provided) and to complete for ourselves our private banking details. We posted the form direct to the DWP and sat back to wait. After about 4/5 weeks we received acknowledgement of our claim, and within a further week we received a letter advising us that we had been awarded the benefit. The process was made seamless for us from start to finish. We cannot recommend them highly enough. SH

24 February 2026
Unprompted review
The Benefit Assistant logo

Reply from The Benefit Assistant

Hi Sheila, thank you for your kind review. We pride ourselves in providing an efficient service and we are glad the experience was a good one! Please do come back to us in the future if we can help with anything else - maybe a blue badge?! The Benefit Assistant Team :)

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