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The Bespoke Workshop Reviews 2,173

•
TrustScore 5 out of 5

4.9

Gift shop
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Review summary

Created with AI, based on recent reviews

Evaluating 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and beautiful craftsmanship, often highlighting the personalized items as particularly thoughtful and well-made. Many people appreciate the attention to detail and the overall aesthetic appeal of their purchases, finding them to be great keepsakes and gifts. Reviewers also frequently commend the efficient ordering process and the prompt service received. The company is often described as lovely to order from, with many consumers expressing their satisfaction with the swift delivery and the accuracy of the items as described.

What people talk about most

Product

Reviewers express high satisfaction with the products, consistently praising their quality and craftsmanship.... See more

Quality

Consumers find quality to be positive. Many reviewers praise the products for being stunning, well-made, and... See more

Order

Reviewers highlight positive aspects of their orders. Customers describe the ordering experience as amazing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Third time I've bought a keyring for my grandchildren:s book bags. Each one different, reflecting their interests and colour choices. A brilliant memory of their first day at school as well as aidin... See more

Rated 5 out of 5 stars

The best customer service I’ve received in ages! I made a mistake on my order and had to send it back to be amended. Firstly, a real person came back to me not a bot or auto email which is so reassuri... See more

Rated 5 out of 5 stars

The wooden reindeers are great and have become a real family tradition. Latest order was for the newest family member’s first Christmas. Getting quite a herd now! Also got some fun gold glitter antler... See more

Rated 5 out of 5 stars

Ordered 2 football coaches. Scarlett was amazing. Ordered at short notice as needed to wait for outcome of last game before settling on wording. They are amazing. Knowing the coaches there will be lot... See more

Company details

  1. #29 of 375 best companies in Gift shop
  2. #4 of 13 best companies in Engraver
  3. #1 of 5 best companies in Laser Cutting Service Provider

Written by the company

The Bespoke Workshop is a personalised gift company that designs unique creations to be gifted to family, friends and loved ones. All our products have huge sentimental value and are made to be treasured by the recipient. Whether you are looking for a gift for an occasion such as Mother's Day or Father's Day, a 'Thank You' gift for a someone who's been there for you or a special memorial decoration for those sadly no longer with us - we have a range of quality handcrafted personalised gifts available on our website. We are a small, women led business who love to create items that are sure to make you smile. We have always prided ourselves on our fast turnaround, whilst never compromising on quality. Learn more via our social media. X

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

My boss absolutely loved her lovely and…

My boss absolutely loved her lovely and fun retirement gift, speedy express delivery too. We adapted the reasons I love you one, to stuff she always says, and changed the wording, it was a big hit with all the staff, made everyone smile

30 August 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY Where's my…

DO NOT USE THIS COMPANY Where's my order? wheres my money? why is your website down? Why don't you reply to my emails?

27 August 2024
Unprompted review
The Bespoke Workshop logo

Reply from The Bespoke Workshop

Hi Pat, please can you email us hello@thebespokeworkshop.co.uk with your order number and the item you have purchased? We don't have any record of any communication from you.
Our website is live so I am wondering if you are contacting the correct business?
Our telephone number is on the profile if you would prefer to call.
Many thanks,
Scarlett

Rated 5 out of 5 stars

Beautiful

Purchased the "Our family" hanging hearts as an anniversary gift. They love it. Beautiful item & very quick service 😀

25 July 2024
Rated 5 out of 5 stars

Really quick turnaround and great…

Really quick turnaround and great quality. I ordered some last minute key rings for my year 6 class as leavers gifts. They were on my door mat within 3 working days. Will definitely order again and would highly recommend 🌟🌟🌟🌟🌟

16 July 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful keepsake

Timely delivery
Product received was as advertised
Personalised engraving was correctly spelt and beautifully formed
A beautiful keepsake that my daughter is extremely happy with
Definitely recommend this product

26 June 2024

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