Thebestticketfares Reviews 

138
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 136 reviews, reviewers had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and dedication. Many highlight the excellent customer service, noting that agents go above and beyond to ensure a smooth and stress-free experience. Reviewers appreciate the clear communication and quick resolution of issues, making the overall service highly satisfactory. However, some people mentioned issues with the booking process, such as tickets not being issued or bookings being placed on a waiting list after payment. A few other people also felt that prices shown initially were not the actual final cost, leading to unexpected additional payments. Additionally, some customers reported vague or misleading communication and different explanations from customer service representatives.

What people talk about most

Staff

Consumers consistently report positive experiences with staff, highlighting their helpfulness,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism, attentiveness, and... See more

Customer service

People report positive experiences with customer service, highlighting the politeness, professionalism, and... See more

Booking process

Reviewers mention ambiguous feedback about the booking process, with some customers reporting positive... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers finding cheap flights and great prices,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I would appreciate Rebbeca with the kind of information and service he has provided me with . I really had a bad experience with one of their booking agents , who was really rude and I felt lacked emp... See more

Company replied

Rated 4 out of 5 stars

It was mixed of good and bitter experience buying a flight ticket through best air fare. The day I bought the ticket I was misinformed by one of the sales team member named Rebecca. Very next day spok... See more

Company replied

Rated 4 out of 5 stars

I had a very positive experience booking my airline tickets, and Rebecca was extremely helpful throughout the process. She was professional, patient, and made everything clear and easy to understand.... See more

Company replied

Rated 4 out of 5 stars

Very cooperative staff Catrin deal with me today witch was good 👍 experience

Company replied



Contact info

4.2

Great

TrustScore 4 out of 5

138 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 23% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(138)

137 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Provided good service and gave voucher…

Provided good service and gave voucher for discount Atul helped me

26 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 4 out of 5 stars

A good respectfully customer service

Thanks, Zoya, for the help
And resolve the mattra I hope the company keep the staff like you.

24 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Emily has been really supportive and…

Emily has been really supportive and professional in her dealings with me. My thanks to Emily.

23 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Good service my family is happy to…

Good service my family is happy to this service

23 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Jowa

Jowa provide good service

23 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Great help & service

Great help & service, thank you to Leo.

22 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Great service very helpful thanks

Great service very helpful thanks to EMILY

21 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

I have experience really good customer service from LEO

I have experience really good conversations with leo through out 1 hour period he really help me very well and explain to me really clearly even i give Leo a bit hard time and i am very pleased to Leo that he help me soo much and wait for me until i have get everything done. Leo deserves a big thank you.
THANK YOU LEO !

19 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Nikhil was amazing

Nikhil was amazing

19 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

The experience i have had with this…

Zoya was really helpful sorting our boarding passes and quiet polite

19 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Happy with Atul’s services

Atul dealt with our request professionally and was prompt to resolve the issue. He was understanding and patient to explain the process and support us.
Thanks .

18 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

It was my first time booking ticket…

It was my first time booking ticket from this at first i was really disappointed but harsh help me out from this condition such a great guy he is very nice guy and very helpful thanks harsh

6 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Zoya and Nadeem have helped me…

Zoya and Nadeem have helped me throughly throughout this process I am really happy with their service I have been very stressed out since yesterday due to the situation about tickets and seats but they have helped out a lot and I couldn’t be more grateful.

7 May 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

I made a booking with best ticket fare…

I made a booking with best ticket fare for which Amit Sharma made his best efforts to get it succeed. Thanks to Amit.

30 April 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Excellent very helpful thank you

Excellent very helpful thank you

30 April 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 4 out of 5 stars

It was mixed of good and bitter…

It was mixed of good and bitter experience buying a flight ticket through best air fare. The day I bought the ticket I was misinformed by one of the sales team member named Rebecca. Very next day spoken to one of the sales team manager who was absolutely rude and wasn’t professional at all and at same time was threatening on the phone. 2 days later a guy called Martin from refund team phoned me and did listen to my issues and saved my money and ticket at the same time. In future if I ever have to use this service defo looking for this guy. Gets things done smoothly and right the way. Can’t thank this man enough to sort my ticket out when the sales manager was making my life hardest . Thanks Martin

25 April 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 1 out of 5 stars

I purchased 5 flight tickets through…

I purchased 5 flight tickets through Bestticketfares, and the entire experience has been absolutely dreadful.

After completing the payment, I received no tickets, no invoice, and no confirmation at all. When I contacted them, I was told my booking was “on a waiting list” — which makes no sense after already paying in full. It quickly became clear this is a tactic to push customers into paying extra just to “secure” tickets that should have already been issued.

Even after agreeing to pay more, they kept adding additional unexpected fees, with no clear explanation. Communication was vague, repetitive, and felt intentionally misleading.

This experience has been extremely stressful and has raised serious concerns about how this company operates. It feels like a system designed to extract more money after the initial payment, without providing proper service in return.

As a business that regularly books travel, we have never dealt with anything like this before. I strongly advise others to stay away from Bestticketfares.

Very disappointing and completely unacceptable. Proceed with extreme caution.

24 April 2026
Unprompted review
Rated 5 out of 5 stars

Thank you so much for all the help to…

Thank you so much for all the help to find my friend and I a ticket back home you were very helpful in every way people should use Best ticket sight for there tickets
Thank you Rio and Zoya for all your help.

21 April 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

Rated 5 out of 5 stars

Great service and very helpful and…

Great service and very helpful and whenever you need help they get back to you as soon as

16 April 2026
Unprompted review
Thebestticketfares logo

Reply from Thebestticketfares

Dear Passenger,

Thank you for your positive feedback and for taking the time to post it!

We are delighted that you had a great experience booking your flights with us. We look forward to serving you again in the future.

Best Regards,
Customer Service Team

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