Product is fine, time will tell if it has actually provided any health benefit. Customer service is extremely poor. The three emails I’ve sent have all gone unanswered. Not sure if I can continue to s... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It is early days so far I only bought 1 months supply to see of I felt any different.. I dont know yet if is any benefit but hoping so! Have no energy at all or any motivation.
Company replied
Delay in first delivery and before this arrived, alerted to remind me second delivery due and a charge. Had to chase this up. Staff were helpful.
Company replied
After a bad start of my order not being delivered, the company managed a delivery by post. So I recommend them.
Company replied
Company details
About The Better Menopause
Written by the company
Founded by women, for women, The Better Menopause provides targeted nutritional supplements for perimenopause and menopause, designed to support the foundations of health that matter most during this transition. We believe women deserve clear, science-led support — not confusion, trends or quick fixes.
Our approach is rooted in the growing understanding of the gut–hormone connection. The gut microbiome plays a central role in regulating oestrogen, metabolism, mood, immunity and inflammation. As hormones fluctuate in midlife, nurturing gut health becomes a key foundation for overall wellbeing. When you support the gut, you support the systems that help you feel balanced and resilient.
We specialise in expert-led formulations, using clinically studied ingredients at effective levels. Our flagship targeted probiotic, Better Gut, was developed specifically for menopause. It supports microbial diversity, digestive comfort and the estrobolome — the gut bacteria involved in oestrogen metabolism. By strengthening these core systems, Better Gut helps women manage many of the common symtoms experienced during perimenopause.
We combine scientific expertise with lived experience, translating complex research into simple daily support. No hype, no exaggerated promises — just thoughtful solutions for this life stage.
Alongside our products, we champion education and honest conversation so women feel informed and empowered. Because a better menopause starts with better foundations.
Contact info
86-90 Paul Street, EC2A 4NE, London, United Kingdom
- +443300945650
- hello@thebettermenopause.com
- thebettermenopause.com
4.0
Great
88 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Haven’t received goods and haven’t had…
Haven’t received goods and haven’t had a response about where the parcel is.
23 March 2026
Reply from The Better Menopause
Hi Jane,
We are so sorry and we completely understand how worrying it is to be waiting for an order.
We have looked into this and can see that your parcel experienced a delay at the airport during transit to Australia. Our customer service team has been in touch via email earlier today with some options for you.
If you haven't received our email or have any further questions, please don't hesitate to reach out to us directly at hello@thebettermenopause.com — we want to make sure this is resolved for you as quickly as possible.
Many thanks,
The Better Menopause Team
This product saved my life thank you…
This product saved my life thank you for delivering to Australia 🙏
20 March 2026
Reply from The Better Menopause
This has made our day — thank you so much for taking the time to leave such a wonderful review!
We are absolutely delighted to hear the product has made such a difference for you, and we are so pleased we can deliver to you in Australia. Comments like yours are exactly why we do what we do 🙏
Please don't hesitate to reach out to us at hello@thebettermenopause.com if you ever need any advice. We are always here to support you on your journey.
Many thanks,
The Better Menopause Team
Great company
Everyone at The Better Menopause is always so helpful and accommodating.
I love The Better Gut, it works perfectly for me.
16 March 2026
Reply from The Better Menopause
Thank you so much for taking the time to leave such a lovely review, we really do appreciate it!
We are so pleased to hear that The Better Gut is working so well for you. Targeted probiotic support is so important during perimenopause and beyond, and it is always lovely to know that our team have been helpful and accommodating along the way.
Please don't hesitate to reach out to us at hello@thebettermenopause.com if you ever need any advice.
We are always here to support you on your journey.
I took them for about 6 months and…
I took them for about 6 months and didn't notice any improvement. They are expensive so decided not to carry on taking them. I was really hoping for good results after seeing all the good reviews about them but was very disappointed.
5 April 2026
Unprompted review
Reply from The Better Menopause
Hi Melanie,
Thank you for taking the time to share your experience, and we're sorry to hear you didn't notice the improvement you were hoping for.
Probiotics work cumulatively over time, and what's interesting is that many customers who felt little change while taking them only noticed the difference once they stopped, which can be a sign that the benefits were quietly building in the background all along.
That said, as with all supplements, we are all individuals and our bodies respond in different ways, and we completely understand that when you're not seeing the results you'd hoped for, it can be a difficult decision to continue.
Please do reach out to us at hello@thebettrmenopause.com if you would like any further advice, we'd love to help. Thank you again for giving us a try.
After a few days of use
After a few days of use, my bloating was gone. I've been using it now for about two weeks and have noticed improvements in my sleep and the painful cramps I was having are now less of an issue. I would definitely recommend this product to any woman struggling with perimenopause issues.
9 March 2026
Reply from The Better Menopause
Hi Erin,
Thank you so much for this wonderful review, it really does mean the world to us!
We are so pleased to hear that your bloating improved so quickly and that you are already noticing positive changes in your sleep and cramps after just two weeks. This is exactly why we do what we do.
Thank you for recommending us to other women navigating perimenopause, we hope to continue to support you on your journey. Please do reach out to us at hello@thebettrmenopause.com if you ever need any advice.
arrived on time and great communications
4 March 2026
Reply from The Better Menopause
Thank you so much for your lovely review! We are really pleased to hear your order arrived on time and that you had a positive experience with our communications. We hope you love the product and please do reach out to us at hello@thebettrmenopause.com if you ever need any advice.
Really not sure if these have made any…
Really not sure if these have made any difference, I've been taking them for months now, and theyre very expensive. Hair, nails, lack of sleep all still the same. Fortunately I've always got them on a discount code, now I cant seem to use a discount code, so maybe now is the time to stop!
26 January 2026
Reply from The Better Menopause
Hi Jayne,
Thank you for taking the time to share your feedback. We're really sorry to hear that you haven't experienced the improvements you were hoping for after taking the supplements.
While many of our customers do see positive results, we understand that outcomes can vary from person to person depending on factors such as lifestyle, diet, and overall health. We really appreciate you giving the product a try and for sharing your honest experience.
If you’d like, please feel free to reach out to our support team, hello@thebettermenopause.com directly. We’d be more than happy to review your order, talk through your experience, and see if there’s anything we can recommend based on the symptoms you were hoping to improve.
Many thanks,
The Better Menopause Team
Don’t accept Returns
I have changed my rating having received a helpful customer service reply regarding product content and the non return policy. That being said I do still think the company should offer free returns if you are not happy with the product as other health companies do.
17 February 2026
Unprompted review
Reply from The Better Menopause
Hi Farah.
Thank you for sharing your feedback – we’re really sorry to hear you’re disappointed.
Our team did respond to your initial enquiry, and while we aim to reply within 24–48 hours (depending on volume), we understand how frustrating delays can feel. We’ve asked the team to prioritise reaching out to you again directly.
In terms of ingredients, we use brown rice flour as a natural bulking agent in Better Night, rather than synthetic alternatives such as silicon dioxide and magnesium stearate. Transparency and product integrity are very important to us.
Regarding returns, as a supplement company we’re unable to accept returns, even if unopened, because once products leave our facility we can’t guarantee the condition upon their return or resell them safely. This policy is in place to protect product quality and customer safety.
We’re sorry this has been disappointing and appreciate you taking the time to share your experience. We’ll be in touch directly to see how we can help further.
- The Better Menopause Team
I have only been using this product for…
I have only been using this product for a week, but I don’t feel as hungry or the need to want to eat anything with sugar in. So I’m very pleased with it so far 👍
15 February 2026
Reply from The Better Menopause
Hi Dawn,
Thank you so much for sharing your experience, we’re really glad to hear this.
It’s fantastic that after just a week you’re already noticing a reduced appetite and fewer sugar cravings. Those early changes can make such a positive difference to energy levels and overall wellbeing, so we’re really pleased it’s working well for you so far.
As your body continues to adjust, you may notice even more benefits over the coming weeks, but it’s great that you’re already feeling the impact.
Thank you again for taking the time to leave a review and for being part of The Better Menopause community.
Love these products
Love these products - Better Gut & Better Night are amazing, really helped with my IBS and sleep issues. Have recommended them to everyone!
1 December 2025
Reply from The Better Menopause
Hi there,
Thank you so much for your lovely review.
We’re delighted to hear that Better Gut and Better Night have helped with both your IBS and sleep, and it means a lot that you’ve been recommending them to others; that really is the highest compliment.
Thank you for your trust and support. We’re so pleased to have you as part of The Better Menopause community.
Warm wishes,
The Better Menopause Team
I missed stopping next delivery
I missed stopping next delivery, still in box, they will not accept returns, poor customer service, not worth gamble with any further orders, therefore will not use them again
12 February 2026
Reply from The Better Menopause
Hi Fiona,
Thank you for taking the time to share your feedback, we’re sorry to hear you’re feeling disappointed.
As outlined in our terms at the time of purchase, subscription orders need to be paused or cancelled before the cut-off date to prevent the next shipment being sent. Once an order has been processed and dispatched, we’re unfortunately unable to accept returns, particularly for supplements, for safety and hygiene reasons.
That said, we never want anyone to feel unsupported. Our customer care team always aims to be fair and helpful within these guidelines, and we’re sorry if this wasn’t how your experience felt.
We appreciate you giving us a try and thank you for your feedback, which we take seriously as we continue to improve our service.
Kind regards,
The Better Menopause Team
Didnt notice any improvement
1 February 2026
Reply from The Better Menopause
Hi Fiona ,
Thank you for your feedback and for trying our Better Gut Probiotic.
We’re sorry to hear you haven’t noticed improvements yet. Probiotics can take time to support the gut, and we generally recommend taking them consistently for at least 12 weeks before assessing results, as everyone’s system responds differently.
As it looks like you only purchased relatively recently, it may simply be too early to see the full benefits, so we do encourage you to keep going if you’re able to.
We’re pleased your order arrived in Australia in a timely manner and that delivery went smoothly.
If you’d like any guidance on getting the most from your supplement, our team is always happy to help, please reach out to us at hello@thebettermenopause.com.
Warm regards,
The Better Menopause Team
A brilliant and efficient service
A brilliant and efficient service. I find my Better Gut tablets a real lifeline. Thank you Better Menopause.
6 February 2026
Reply from The Better Menopause
Hi Melody,
Thank you so much for your kind review.
We’re really pleased to hear you’re happy with the service and that the Better Gut Probiotic has been such a help to you — it’s always lovely for our team to hear.
Thank you as well for your support and for taking the time to share your experience. We’re glad to have you with us and look forward to continuing to support you.
Warm wishes,
The Better Menopause Team
I hadn’t had an unbroken nights sleep…
I hadn’t had an unbroken nights sleep for months and since taking “ better sleep “ I mostly sleep through the night . I have found taking the capsules two hours before I want to sleep is most beneficial for me.
28 January 2026
Reply from The Better Menopause
Hi Lois,
Thank you so much for your wonderful review! We're delighted to hear that Better Night has helped you enjoy more restful, uninterrupted nights after struggling with sleep for so long.
It's also really helpful that you've shared what works best for you by taking the capsules around two hours before bedtime. Tips like this can be great for other customers to hear as well.
We truly appreciate you taking the time to share your experience and are so pleased the product is working well for you.
Wishing you many more great nights of sleep!
The Better Menopause Team
Amazing probiotic
I tried Better Gut after being recommended by a friend and i’m so glad I did. best probiotic i’ve tried, honestly wouldn’t be without it now - thank you The Better Menopause for an amazing product.
26 January 2026
Reply from The Better Menopause
Hi Katie,
Thank you so much for your lovely review.
We’re really glad you decided to try Better Gut on your friend’s recommendation and that it’s worked so well for you.
Hearing that you wouldn’t be without it now is wonderful for our team to read.
Thank you for taking the time to share your experience and for being part of our community.
Warm wishes,
The Better Menopause Team
Bought the better gut supplements as…
Bought the better gut supplements as menopause has caused symptoms and was very surprised and pleased as they have settled down all previous symptoms and feel normal again!
26 January 2026
Reply from The Better Menopause
Hi Evelyn,
Thank you for taking the time to share your experience.
We’re truly delighted to hear that Better Gut has helped ease your symptoms and that you’re feeling more like yourself again.
The gut–hormone connection is so important to support when it comes to symptom management and overall wellbeing during perimenopause and beyond, which is exactly why we place such a strong focus on gut health.
Your feedback means a great deal to our team, and we’re very grateful you chose to try us.
Warmest wishes,
The Better Menopause Team
After a bad start of my order not being…
After a bad start of my order not being delivered, the company managed a delivery by post.
So I recommend them.
25 January 2026
Reply from The Better Menopause
Hi there,
Thank you for your review and for your patience.
We’re sorry your order didn’t arrive as expected at first. While we work closely with our delivery partners to provide a reliable service, delays can occasionally happen, and we always do our best to put things right quickly when they do. We’re pleased we were able to get your order to you in the end.
Thank you as well for your recommendation — it really means a lot to our team.
Warm wishes,
The Better Menopause Team
I absolutely love these products
I absolutely love these products. The quality is amazing and they exceeded my expectations. The customer service was also fantastic: friendly, helpful, and super responsive. I’ll definitely be ordering again!
12 January 2026
Unprompted review
Better Gut great for perimenopause!
I’ve taken Better Gut for 3 months and have found it’s really helped my digestion, energy and sleep. Highly recommend it for perimenopause, I’ve found it much better than other probiotics I’ve tried.
29 January 2026
Unprompted review
Diet and wellness advice during menopause
The information you provide on your social platforms has been so helpful to me on my menopause journey. Dietary awareness is so important at this phase of life and your posts and talks with professionals working in this field are always really informative.
27 January 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.