I will always try and support black owned companies. I didn't give it 5 out of 5 because the bomber jacket I purchased didn't meet my liking. For it to be a bomber jacket, I feel it should of been mad... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
Company details
Written by the company
TheBlackLuxe is a proudly Black-owned apparel brand that celebrates culture, history, and legacy through bold, meaningful designs. We specialize in high-quality baseball jerseys, joggers, and snapback hats that honor Black pride, Black fatherhood, and Black history. Every piece is crafted with intention—offering both style and a statement. From our empowering messages to customizable designs, we aim to help our community wear their pride loudly and proudly. Whether you're shopping for yourself or gifting someone special, TheBlackLuxe is here to uplift, represent, and inspire. ✅ 5-star customer service ✅ Easy returns & worldwide shipping ✅ New collections launched regularly Shop with pride. Wear your story. Join TheBlackLuxe family.
Contact info
United States
- theblackluxe.com
Replied to 62% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
You are very professional
You are very professional, and you got back to me asap and you said you would gift me an outfit. I really appreciate it, I'm waiting on it so my fiance and I could dress alike. I also been spreading the word
Amazing quality
The wait time from the date order to delivery took a,awhile, but the quality was,unbelievable! I,have made aeveral purchases.
This company is on point with their Product
This company is on point with their product. They kept me informed about the steps the jacket I ordered was taking, and I was very impressed.
Purchased a jersey for my Pastor
Purchased a jersey for my Pastor. When I received it, I was really impressed with the quality of the jersey and the work that went into it. I was so excited to present him with it. He loved it as well. I shared the site with all the church members and encouraged them to go to the site, browse and the purchase something. I will definitely order from there again.
The product was cheat and dishonest in…
The product was cheat and dishonest in advertising

Reply from Theblackluxe
My brother jacket was to small
My brother jacket was to small and I order a 3x thinking it would fit him. You should let people know that they should consider size because the jackets are made small. I need to know if it is possible to get a bigger jacket and return his.

Reply from Theblackluxe
The delivery was on time
The delivery was on time, and I'm looking forward to ordering more from your company! When will your Black History Month items be available?
Dr. Harrion Bradley-Wilson
Mis understanding
Loved the look didn’t like the fabric of the jacket . And that my item was sent to the wrong address at first but that was taken care of.
Size is not true to size
My garment was just a little too big for me. Thankfully I had a friend who was very happy to receive it for his birthday!
It took almost a month to arrive
It took almost a month to arrive, and when it did, the packaging was not appropriate for a hat. I haven't worn the hat because it was completely flattened and bent up by the packaging; I expect my hats to arrive in a box, to maintain it's shape.

Reply from Theblackluxe
I May Try Them Again, I Don't Know
Cheap materials for a baseball cap were used and the measurements of the cap bills were smaller than normal. Also, they were shipped flattened to the point where the original shape couldn't be restored.

Reply from Theblackluxe
The quality of the pants and top were terrible.
The quality of the pants and top were not as good as advertised. I was sent pants that look like pajamas and not like in the picture. The size of the pants were not even matching what I ordered. I spoke to someone only through email who gave me a reason for this and stated I would get the right order but I never received it. So I was stuck with an order and I bought two thinking my first order was wrong and never received a response on fixing that as well. So I paid for two of the same thing and got the same result for both orders. I have the same review for both orders!!!

Reply from Theblackluxe
Problem is got handled!
Took a little while, but Thomas the CEO of the company said he would take care of my issues with too small jerseys. Out of the blue I received replacement jerseys for the originals. My only complaint would be that the communication needs to be better. Thank you Thomas, love the jerseys!

Reply from Theblackluxe
The fit was inaccurate
The fit was inaccurate.
Nothing fit well.
Your clothing made a good donation for someone else since they were of no use to me

Reply from Theblackluxe
Bought the items for my son it's his…
I brought the items for my son it's his birthday. And he love them thank u for having a business thats6great for black people God bless Linda Johnson
Satisfied customer
I was initially unsatisfied with the quality of the material of my second order. It was noticeable different from the material of my first order. I reached out to the company with my concerns. They told me that they had changed the material but, they were willing to resend me my items with the original material at no cost to me.
I didn't even receive my package from…
I didn't even receive my package from your company

Reply from Theblackluxe
Wore the jersey with pride …
I wore one of the jerseys out to the grocery store as I walked along. I had multiple people viewing the jersey and smiling as my wife and I walked through my wife happened to notice it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







