My fitter told me to order pants a size smaller because they fit large and there are side adjusters. When the pants came, they had no size adjusters and fit true to size. I tried ordering a size lar... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I cannot begin to tell people how awful this experience was with this company. Not only were they very difficult to get help during the fitting process. When my suit came in the leg length hem was ter... See more
Been in countless weddings that have used Black Tux and never once had any issues. Site is easy to use and intuitive. Items come super quick. Return instructions easy to follow. Customer service is in... See more
Overall top notch experience. Fitting at local Nordstrom’s was very easy, pleasant staff. Tux arrived at home via mail, fit perfectly. And very easy to return in provided box with label. We rente... See more
Company replied
Company details
Information provided by various external sources
The Black Tux is changing the suit rental game. We offer the finest fabrics, the best selection, and a guaranteed fit, all entirely online. The result? The highest quality suit, sized to your frame, shipped for free, straight to your door.
Contact info
1515 4th Street, 90401, Santa Monica, United States
- +1 844-454-5947
- support@theblacktux.com
- theblacktux.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
SUIT UP!
I rented a suit for a friend's wedding and everything worked out PERFECTLY! The suit arrived at my place a few weeks before so I could try it on to make sure it fit (which it fit great). It came with a suit bag so it was easy to travel with as I had to take it on a flight. Finally, returning it was simple as the box comes with all the information you need! If you're looking to rent a suit for an event, I HIGHLY recommend The Black Tux!
So easy
So easy. We needed a few adjustments and the customer service was amazing and quick.
The entire process
The entire process, from start to finish, was very easy. When I had to return items due to them not fitting properly, the process was easy and the correctly sized items arrived quickly. I want to add that the incorrectly sized items were my fault and not caused by The Black Tux.
TBT was in touch with me throughout the process and I felt they truly cared about me as a customer and the service they provide. I will recommend them to anyone in need of a tuxedo.
Ordered a tux for my son for prom
Ordered a tux for my son for prom. I will say it helped that he’s in band and I stole the measurements from the band. The black tux was an incredible experience. Everything was as I ordered. It was easy to return. I would use again and would highly recommend!
The in store experience was amazing
The in store experience was amazing, receiving the tux was also seamless and the delivery and shipping box was very straight forward. I got many compliments on the tux, other guests were wearing tux's from black tux, I will absolutely rent from them again.
Wedding
Used them for myself and my groomsmen for my wedding. Everything was great!! I would definitely use Black Tux again and would recommend them to anyone!
An awesome experience
An awesome experience! I needed a tux for a gala event. The rental process was very easy. I also now know my coat, shirt, and pant size. They delivered the tux in less than 2 weeks. The fit was true to size. The packaging of the items was well done. I almost didn't want to return it. Will rent again!
I needed a touch on short notice
I needed a touch on short notice. And the black talks got me multiple options. Even with a large shoe size that can be difficult to shop for. The original jacket and pants didn't fit well, but they replaced them. And they arrived in two days in time for the event. I would definitely recommend the black tux to others. In fact, I recommended it to a few people at the event I rented the tux for.
I like the shos so much that I paid the difference and kept them.
I rented a tux for my son who was a…
I rented a tux for my son who was a groomsman in his sister's wedding. He is in a foreign country's military so I had no way of measuring him or a way to get him measured in a foreign country. I took in an old suit and shirt to use for measurements and the tux came in almost perfect for his new body size.
Used The Black Tux for my daughter’s…
Used The Black Tux for my daughter’s wedding. They were awesome. Easy delivery. Easy returns. My initial jacket did not fit right so I talked to customer service and a replacement was delivered w/in 3 days. It was the perfect fit. Will always use them going forward.
Really Easy Process
Really easy process, not too expensive, and the return process is golden! I love too how fast they send out new pieces of the suit if requesting a new size. I've used them several times, and will probably use again in the future
Great way to get a suit, excellent customer service
Great concept with easy to curate looks, lots of outfit options, great in-person fitting, and excellent customer service. Used it for a friend's wedding in which I was a groomsman and no using it for my own wedding.
Great quality
Great quality, all my groomsmen looked fantastic! Anyone who needed items replaced got them super quick! The quality is awesome, all the guys in my party have rented from other tux or suit companies and were shocked at the great quality and how fast turn around was. Thank you for helping to make my wedding day look on point!
3rd time I’ve used theblacktux.com
3rd time I’ve used theblacktux.com , Tuxedo is always exactly what’s advertised, I have always received compliments on the tux. I rented shoes also this year, they were clean, no scuffs, looked great. The return process is simple, tear of the original label, return label is underneath, and they include a strip of tape to seal the box. Pricing is fair and reasonable, I had to pay a little extra because I left it to the last minute, which was again fair and reasonable. I will use them again.
So easy
Very easy I used them before so they had all my information they send a box and return label will definitely use them again..
Suit arrived well on time
Suit arrived well on time. Fit was excellent and return super easy. Will certainly use again.
Great looking suits for a great price
Great looking suits for a great price! Easy process. Awesome customer support.
I have used black tux several times
I have used black tux several times, each time everything was very smooth. the clothes arrive in spiffy condition. i get a lot of compliments at all my events. love switching colors to keep outfits fun. black tux makes it easy ! thanks
Reliable
It’s my second time renting with The Black Tux.
Frank helped through the process. Everything went beyond expected.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








