For the body cream, Your instructions read; apply liberally... (please look up definition). I apply it sparingly and it still will not last till my next delivery. It also reads, apply twice a day... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I do not see the difference from other lotions or exfoliants. In fact, I do not see any difference at all with this product. The ontact page is limited makes it difficult to contact the company... See more
Company replied
My experience wasn't as great as I thought it would be. I have only been using these products for 3 weeks as instructed. My skin feels better but doesn't look any different. Perhaps I will have to u... See more
Company replied
It is nearly impossible to find the customer portal, login, or account number to process returns under their so-called 60-day guarantee. I canceled my subscription once through email and then found a... See more
Company replied
Company details
- Vitamin & Supplements Shop
- also in
- Beauty Salon
- Fitness and nutrition
- Health and beauty shop
- Skin care clinic
About The Body Firm
Written by the company
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face.
Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
Why Customers Choose The Body Firm™
- ✔ Clinically shown formulas powered by TruFirm® Complex
- ✔ Targeted treatments for the neck, chest, arms, and legs
- ✔ Curated collections crafted with care and precision
- ✔ Backed by a 60-day money-back guarantee
Body Care, Reimagined. From Head to Toe.
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face. Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
What sets us apart is our proprietary TruFirm® Complex, a blend of naturally derived phytonutrients clinically shown to visibly improve the look of crepey skin and help transform its firmness, smoothness, and texture. From rich body treatments and exfoliants to targeted neck and chest care, each formula in our Crépe Erase® collection is thoughtfully crafted to smooth texture, restore elasticity, and renew the skin's natural resilience.
Our Philosophy
At The Body Firm, we believe every woman deserves to feel confident in her own skin. We remain a luxurious line dedicated to elevating body care with the same care, science, and attention to detail our customers have come to trust.
Contact info
United States
- thebodyfirm.com
3.3
Average
932 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I received the products in a timely…yes
I received the products in a timely manner and I've used the products for a long time now and I love it. I just can't afford it anymore.
29 September 2026
Noticeable temporary changes
29 September 2026
You have sent packages that were not…
You have sent packages that were not ordered and continue to do so. this has been going on for more than a year, I have sent many Email to you to stop and you still continue to ship and bill me for things that I did not want.
29 September 2026
Good products hard to cancel
I love the items but the process Its hard to csncel. I
And toooo expensive. Need more discounts.
28 September 2026
Amazing product.
Amazing product.. Been using for five years . Keeps my skin firm and smooth.. recommend using.. must be consistent.
29 September 2026
I did not intend to have a subscription…
I did not intend to have a subscription for the product. It’s very deceiving.
14 September 2026
I called you twice to ask you not to…
I called you twice to ask you not to send more product until I called to order it. You just charged my account almost $200 that I did not have to invest with you!
If you do this again, I will tell my bank not to pay you and you will hear from my attorney!
This is not a threat, but I promise this in real time!
Jacquelyn Price
29 September 2026
I didn’t want more products especially…
I didn’t want more products especially for 200!!!
21 September 2026
A nice product with a scent and texture…
A nice product with a scent and texture that I'm not allergic to-I have to watch perfumes. It's helping my aging, too.
29 September 2026
Difficult to suspend or skip orders
While I love the product, I have found it very difficult to skip or suspend orders when my drawers are overflowing with moisturizers.
29 September 2026
I love the eye moisturizers. especially the one that can be used as a mask.
Skin feels great. Redness on my face is much better. I am experiencing improvements from head to toes! Love the neck and face moisturizers.
29 September 2026
The product really works
The product really works. There are many products to choose from, so order the complete kit and decide which products u love. You can update your 3 month order as you wish and pay monthly.
29 September 2026
Happiness
I love the eye serum and the neck serum. I also love the body cream. Not so much the exfoliating scrubs!
I would like something for my lips.
29 September 2026
Worth the money
I don’t usually write these but this product is everything it says it is. My neck has improved at least 80% and my thigh cellulite when down from about 5 layer to just one. I’ve been on the products for about a year and will absolutely continue. I think I’ll be who I want to be by next summer! I recommend this product to everyone.
29 September 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.