For the body cream, Your instructions read; apply liberally... (please look up definition). I apply it sparingly and it still will not last till my next delivery. It also reads, apply twice a day... See more
Company replied
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Review summary
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I do not see the difference from other lotions or exfoliants. In fact, I do not see any difference at all with this product. The ontact page is limited makes it difficult to contact the company... See more
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My experience wasn't as great as I thought it would be. I have only been using these products for 3 weeks as instructed. My skin feels better but doesn't look any different. Perhaps I will have to u... See more
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It is nearly impossible to find the customer portal, login, or account number to process returns under their so-called 60-day guarantee. I canceled my subscription once through email and then found a... See more
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Company details
- Vitamin & Supplements Shop
- also in
- Beauty Salon
- Fitness and nutrition
- Health and beauty shop
- Skin care clinic
About The Body Firm
Written by the company
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face.
Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
Why Customers Choose The Body Firm™
- ✔ Clinically shown formulas powered by TruFirm® Complex
- ✔ Targeted treatments for the neck, chest, arms, and legs
- ✔ Curated collections crafted with care and precision
- ✔ Backed by a 60-day money-back guarantee
Body Care, Reimagined. From Head to Toe.
The Body Firm™ was built on a simple belief: skin at every stage deserves targeted care, especially when crepey skin starts to show up on the body, not just the face. Our mission is to bring the same serious, science-backed approach long reserved for facial skincare to the skin on your neck, chest, arms, and legs. We believe body confidence should be achievable at any stage of life.
What sets us apart is our proprietary TruFirm® Complex, a blend of naturally derived phytonutrients clinically shown to visibly improve the look of crepey skin and help transform its firmness, smoothness, and texture. From rich body treatments and exfoliants to targeted neck and chest care, each formula in our Crépe Erase® collection is thoughtfully crafted to smooth texture, restore elasticity, and renew the skin's natural resilience.
Our Philosophy
At The Body Firm, we believe every woman deserves to feel confident in her own skin. We remain a luxurious line dedicated to elevating body care with the same care, science, and attention to detail our customers have come to trust.
Contact info
United States
- thebodyfirm.com
3.3
Average
931 reviews
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U lost me 20 years I have been a…
U lost me 20 years I have been a customer and I canceled my membership because u don’t listen!
29 September 2026
Representative was very respectful and… representative it was very pleasant and helpful.
Representative was very respectful and helpful. Always resolve any issue I may have. When I call. I have never had a bad experience with them.
29 September 2026
Always good customer service
29 September 2026
Love all the products I choose
Love all the products I choose. Works great for me thank you
29 September 2026
Have tried to cancel but can’t talk yo…
Have tried to cancel but can’t talk yo anybody . Please cancel my future order
29 September 2026
Love my skin using this
29 September 2026
Body Firm WORKS! on the skin and in the delivery of the product.lways on time
The delivery is always on time; information is clear and steady; and, most importantly, Body Firm works!
29 September 2026
I have 2 boxes that I have not opened
I have 2 boxes that I have not opened. Do not send more!!!!
29 September 2026
Love the way the products feel on my skin!
Love the way the products make my skin feel & look! Products can be setup for auto shipping so you never have to worry about running out! I have been using these products for about 5 years now (maybe longer 🤯). Highly recommend!
29 September 2026
It would be nice to actually get a hold…
It would be nice to actually get a hold of customer service to cancel subscription.
29 September 2026
Experience
I love the cream but the exfoliating cream is not much force and I can’t use it up like the cream. I would like to do without it.
29 September 2026
May use AI-assist with repliesRead more
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I don’t really see much of a difference…
I don’t really see much of a difference in my skin. I’m using your products.
29 September 2026
Reply from The Body Firm
Thank you for sharing this, Lori .We’re truly sorry to hear you haven’t seen the results you were hoping for. We’d be happy to review your account with you and make any necessary adjustments to better support your goals. You can also visit our website at thebodyfirm.com for the proper usage guidance on the kit. Following the recommended steps can make a meaningful difference in your everyday routine. If you’d like personalized assistance, please reach out to The Body Firm Customer Care team at 1‑800‑262‑7441 7:00 AM–10:00 PM EST. We’d be glad to explore options that may work better for your skin. We genuinely appreciate your commitment to The Body Firm.
I've searched and searched and still do…
I've searched and searched and still do not find a phone number that I can reach you. My AutoShip is coming too fast for my needs. I would like to communicate to change the timeframe. How can I do this?
29 September 2026
Reply from The Body Firm
Thank you for your feedback, Linnie ! We’d be happy to help adjust your shipment schedule to better fit your needs. Please call our Customer Care team at 1-800-262-7441, available daily from 7:00 AM to 10:00 PM EST, for further assistance.
I keep buying this stuff but I don’t…
I keep buying this stuff but I don’t think it is doing anything I been using since 12 2024 thinking I would see a improvement
29 September 2026
I like the products
I like the products, but can't use them as fast as they have been sent. Please cancel my subscription. I will reopen in the future if I need something.
Thank you.
29 September 2026
My skin is softer & not as dry.
29 September 2026
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