Horrible experience. I bought a bonsai on Nov 2024 for more than 700 euros and it has been more than 3 months and I haven’t received it yet. I’ve been writing to them (because they don’t have number)... See more
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Samen met The Bonsaïst een groot project afgerond waarbij we 130 prachtige Bonsaibomen hebben geleverd aan onze klanten. Van A-Z geweldige service geleverd en een bedrijf waar je op mag vertrouwen,... See more
Amazing customer service. Had some concerns before ordering as you never know what to expect when you order plants or trees. Victor was ready to help me out with my questions by responding very fast... See more
Company replied
Costumer service was great...rapid response and clear clarifications. I bought a Tsukimi bonsai and got 2! we quickly resolved the mistake and I was gifted the other one! Its been a little over 2 mont... See more
Company details
Written by the company
The online retailer for authentic Bonsai and supplies.
Contact info
Leliegracht 7-HA, 1016 GN, Amsterdam, Netherlands
- info@thebonsaist.com
- thebonsaist.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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I'm extremely new to Bonsai trees
I'm extremely new to Bonsai trees, in fact, I've only been living on my own for 2 weeks and have never cared for a plant in my life.
But when I was deciding on my house styling, I just knew I had to get a Bonsai tree.
And just like the "magic" of advertising, I got the bonsaist recommended.
I looked for a while and decided to go for the Bonsai of Komorebi.
It arrived in approx. 5 days in perfect condition with some nice things added.
So far, the guide has been extremely helpful and my bonsai is doing really well (from my personal judgement).
Its steadily been growing and looks wonderful.
As a beginner I definitely recommend getting your bonsai from this site, because the guide added to it is extremely detailed and takes away any stress of accidentally killing the tree.
I think the Bonsaist is the best…
I think the Bonsaist is the best website to buy a Bosai tree.
Those are in excellent quality and just beautiful. The shipping was also very fast.
The support was very friendly and accommodating.
Always again. :)
Fantastic experience
Fantastic customer support - quick response on an emailed query. And the product received was perfect!!
Thank you to the Bonsaïst!
The product arrived in perfect…
The product arrived in perfect conditions, well packed and the Bonsai is really beautiful
Great quality items and service
Great quality, good price and awesome service. The community manager was very kind and helpful and provided me with the information I needed. Everything arrived perfectly safe with a good packaging. I will definitely but again from. them. The bonsai I chose arrived beautiful and healthy. 10/10 🌟
Fantastic company, great service and quality!
Samen met The Bonsaïst een groot project afgerond waarbij we 130 prachtige Bonsaibomen hebben geleverd aan onze klanten. Van A-Z geweldige service geleverd en een bedrijf waar je op mag vertrouwen, in kwaliteit van de Bonsaibomen, de verpakking en verscheping daarvan en in hun sublieme persoonlijke service! Een fantastische partij om in zee te gaan! Ga zo door, complimenten!
Worked with The Bonsaist to complete a major project where we delivered 130 beautiful Bonsai trees to our customers. Delivered great service from A-Z and a company you can trust, in quality of the Bonsai trees, their packaging and shipping and in their sublime personal service! A fantastic party to deal with! Keep up the good work, compliments!
Superfast delivery!
Great service
So happy with my new bonsai
So happy with my new bonsai! Fast delivery and shipped with care👌🏼 Saving up for a second (bigger) one!
Simply an excellent product
Simply an excellent product! In terms of price/quality it is definitely the best there is. Also, good service and no hurdles during the entire buying process.
After looking for a great quality…
After looking for a great quality Bonsai that is affordable, I finally came across the Bonsaist. The whole feel of the experience fits the beautiful product that they deliver.
Very carefully packaged
Very carefully packaged! Standing on the kitchen table and really creating a calm vibe for me! Recommended!
Might be the best purchase of 2022
The packaging of the Bonsai is remarkably good. Bearing in mind that today's delivery guys sometimes give packages a 'rough' treatment, this is very important. The Bonsai tree itself looks enchanting and with the Bonsai care guide, one has not to worry about inexperience with houseplants.
Lastly, the communication with these guys is great as well. Quick response and always on the lookout to help. All in all, this might just be the best purchase of 2022!
The best in the game
Fast delivery and shipped with care!
Fast delivery and shipped with care!
The tree is carefully packed and unboxing the tree is an experience in itself.
Great job, guys!

Reply from The Bonsaïst
Super fast service
Super fast service, the bonsai is beautifull. my jar was broken and after mentioning this the next day i allready recieved a new one!! for sure going to spread the word :)

Reply from The Bonsaïst
The pot is broken from the bonsai
The pot is broken from the bonsai, is it possible for a return

Reply from The Bonsaïst
Great service and smooth process!
Beautiful Bonsai
One of the most beautiful bonsais I've ever had. I'm a big fan of bonsais and this one is just what I wanted. Love your branding as well!
Great website, great product
Website looks nice and the order process was easy, we got our Bonsai tree and we love it.
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