The Boutique Workplace Company Reviews 

110
•
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I have worked at the Sovereign Gate, Richmond, Boutique Workplace offices for almost a year. Easily the best environment I have ever had the pleasure to work in. Bethan, Abi and Sherilyn are all super... See more

Company replied

Rated 5 out of 5 stars

Really great company. They create a wonderful atmosphere, and have a lovely cooperative helpful culture. The people are just so lovely and welcoming. They have helped us grow from a small 3-desk team... See more

Company replied

Rated 5 out of 5 stars

I work in the Boutique space in Richmond. Abi and Bethan have been great throughout my time here. The communal spaces are always clean and they create a friendly and warm atmosphere. Any issues ar... See more

Company replied

Rated 1 out of 5 stars

We have rented from a number of the most well known flexible office space providers in the UK; some good, some not so good. Boutique Workplace have been by far the worst of all. I cannot list all... See more

Company details

  1. Office rental agency
  2. also in
  3. Co-working Space
  4. Conference and meeting room service

Written by the company

Welcome to The Boutique Workplace Company. We specialise in private offices, meeting rooms and day offices for small teams and SME's. We've got almost 40 locations across the UK, from Soho to Shoreditch and Bank to Bond St. Not forgetting Glasgow, Birmingham, Milton Keynes, Cheltenham too. Having great locations is one thing. Making sure we bring a brilliant team onsite to run them and make our clients day is amazing. It's our core focus, and that's why we won “Best Workplace Experience” in 2025 by SME News in their business elite awards, Our private offices come fully furnished, fully inclusive of rates and with flexible options on WiFi to suit your needs. Our workplaces are all different, many are in historical and characterful buildings - and have breakout spaces, complementary tea and coffee and meeting rooms. Some even have outside spaces, roof terraces and gyms (even if your workplace doesn't have a gym, you can still use the facilities in our workplaces nearby). If meeting rooms are more your thing, then we have over 70 across the UK. They're all different, but come with screen sharing tech to make your meetings a breeze. Meeting rooms can be booked for an hour, half day or full day and we can provide catering if requested too. All our meeting rooms are bookable online. Our website has all of our latest availability where you can find your perfect office, see pricing, images and floorplans too. We'd love to show you around.


Contact info

4.1

Great

TrustScore 4 out of 5

110 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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4.1

All reviews

(110)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent office!

Excellent office manager, workspace and facilities at Bedford Square. Such a breath of fresh air compared to our previous offices! Cannot fault it.

8 November 2022
Unprompted review
Rated 5 out of 5 stars

A wonderful office space

A wonderful office space both inside and out. A brilliant location with everything you could need on your door step. The team at Boutique are great to work with and have made our settling into the office a breeze. Our wonderful office manager Erika is always incredible, and we love how much time is put into to adding small extra touches to the communal spaces to bring the businesses together.

7 November 2022
Unprompted review
Rated 5 out of 5 stars

Wonderful Workplace Manager

Wonderful Workplace Manager
Tasha makes working in this Boutique workplace a breeze. She is always offering assistance and going above and beyond to help me and my colleagues. Great working environment. Well done.

26 October 2022
Unprompted review
Rated 5 out of 5 stars

We have just secured 14 space office at…

We have just secured 14 space office at Wimbledon Business Center! We are very pleased to have a recently refurbished and spacious office. All the staff and management including Kam and Terri were amazing! Needless to say that Kam regardless of being on a holiday made sure that we had a license received today so we are able to move in sooner rather than later! We are very thankful to all staff and management of the building and cannot recommend them highly enough!

20 October 2022
Unprompted review
Rated 5 out of 5 stars

Watling St office

We have been at the Watling St office since March and it’s excellent. The office is lovely, with a spacious breakout space, but also the culture across the office is great. This is driven in the most part by the staff, especially the building manager Neha. Neha works hard to create various social events for all the offices, and they’re always good fun. She’s also incredibly responsive if you have any issues in the building, and very attentive, making sure that move ins run smoothly, visitors are greeted, and everything works. She has great attention to detail which makes a huge difference.

20 October 2022
Unprompted review
Rated 5 out of 5 stars

Great workplace!

Boutique do a great job and provide a super workplace for our team. Thanks to Samantha and Neha who are a great team at Watling Street and are always happy to provide whatever help we need.
Would definitely recommend to anyone looking for a new base for your company in the City.

31 August 2022
Unprompted review
The Boutique Workplace Company logo

Reply from The Boutique Workplace Company

Thanks so much for your feedback 😊 We will be sure to pass this on to the team at Watling!

Rated 5 out of 5 stars

How to run a successful office!

During all my visits to the Smith Kingston, I was met by a very warm welcome by the office managers. They have always been willing to help and try to resolve any queries. In my opinion, both of them (Jacob & Aruba), are a big asset to your company and I am looking forward to join the Smith as from 15 September.

19 August 2022
Unprompted review
Rated 5 out of 5 stars

A good place to work

A good place to work, with a reliable and responsive team and excellent location. The rates are rather high, but that seems to be the case in most of London, of late.

1 August 2022
Unprompted review
Rated 5 out of 5 stars

Thank you, Ella!

Ella at the Boutique Workplace - Gray's Inn is just wonderful! Always friendly and quick to help us with anything we need. Not sure what we would do without her! Thank you, Ella!

25 July 2022
Unprompted review
Rated 4 out of 5 stars

The Boutique Workplace St Thomas Street

We have worked with The Boutique Workplace St Thomas Street since 2017 all the staff have been very helpful and friendly during this time. On entering St Thomas Street you are welcomed by Andrew who always goes that extra mile to make sure we have anything we need.

25 July 2022
Unprompted review
Rated 5 out of 5 stars

Great company to work with

As new suppliers to Boutique Workplace, we have found working with them a smooth and easy process. As we roll out our service across their offices, they are quick to provide relevant information as well as prompt payers. Their offices are very nice to visit, and they have great coffee too!

23 June 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Office Space

Ella our brilliant receptionist is absolutely fantastic, always goes above and beyond to help and is super friendly.

The building management team, Ammisha and Samantha are so helpful, responsive and willing to help with everything as requested.

The rooftop area is a big plus but the building throughout is clean, well maintained and a perfect office space.

We have been delighted with the service!

21 June 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

I was at a Boutique Workplace in Notcutt House for a couple of years and left due to needing more space than was available. Having worked with many serviced office providers over the years I would absolutely recommend Boutique - they are brilliant. It took me a while to adjust when we moved in, having had such poor experiences before - battles over billing or being charged for unexpected things etc etc - but Boutique were refreshingly flexible, pleasant to deal with and client-centred. We felt like a valued customer for the first time. We were in the Southwark Bridge Road office and it was an extremely smart/pleasant working environment. We would go back in a second. Special mentions go to Dineice on front desk who cares for everyone in the building so well and Karen who sorted any issues we had with enthusiasm and warmth.

29 April 2022
Unprompted review
Rated 5 out of 5 stars

We’ve been with Boutique since 2014

We’ve been with Boutique since 2014 and had offices over 2 locations. We’re based at Audley house, Oxford Circus. When we first came to the building, Chelsie who’s our current building manager was the receptionist then. We’ve seen everyone’s progression from sales to building managers. Our building was recently refurbished which has be great for clients visiting us. I genuinely feel supported by the team here, that’s management, sales & client services. They looked after us during the covid lockdowns when we were one of a few companies left in the building. They didn’t have to because things were tougher for them. I couldn’t imagine being in their business during these time. They did support us and that’s the reason we were still able to service our clients.

8 December 2021
Unprompted review
Rated 1 out of 5 stars

Worst Company ever!!!

Worst Company ever!!!

Exactly the same situation as many other companies!! Please avoid!!!!!

We gave notice 1 day after the notice period (notice period of 4 months for an extension contract of 6 months, what a joke!) and the building Manager Samantha rejected our notice because it wasn't on time (1 day delayed). The Boutique Workplace forced us to extend the contract for 3 more months, even with our office being empty for more than a year due to covid and paying every single month a full fee of £16.000- they never took care of their customers and helped with the rent payments because of Covid impact (many others providers did).

At the office in 36 Whitefriars Street we been stolen twice: once when we were all seating in a meeting room someone came into our office and stole a macbook air from the room next door where we were all having the meeting, this was at 3pm. The second time we were collecting money in a paper piggy bank (hand made) for my colleague whom just become a dad (to get something for the baby) and during the night someone cut the piggy bank and took all the money that was inside (around £70)... this was really the most incredible thing we had ever experienced!!!!

Terrible terrible terrible company, we don't have words to describe the most awful experience we have had at The Boutique Workplace.

I really hope you read all those negative reviews before you decide to sign a contract with them!!

8 December 2021
Unprompted review
Rated 5 out of 5 stars

Curtain Road site

We are new members with Boutique. The space that we use is well located in Shoreditch, always spotlessly clean and the service and welcome we have had from Koyes has been first class. Also the coffee is decent!

16 November 2021
Unprompted review
Rated 5 out of 5 stars

Boutique Workplace London Bridge

We have been working with the Boutique Company for many years. We have been impressed with the responsiveness from staff, mainly Andrew and Samantha. The room is always spotless. Andrew brings positive energy to the building along with an infectious laugh!

15 October 2021
Unprompted review
The Boutique Workplace Company logo

Reply from The Boutique Workplace Company

Thanks Paige! Such lovely feedback for Andrew and Samantha! They will be very pleased to hear this.

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