The Braintree Gift Co.Reviews 

11
TrustScore 3.5 out of 5

3.5

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Company details

  1. Homewares Shop

Written by the company

The Braintree Gift Co. provide a wide range of home interiors and gifts from decor items to soft furnishings and everything in between, including jewellery and seasonal products. We pride ourselves in offering exceptional customer service to our wonderful customers while providing quality, yet very reasonably priced homewares and gifts. Corporate enquiries are always welcome.


Contact info

3.5

Average

TrustScore 3.5 out of 5

11 reviews

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1-star

No recent history of asking for reviews

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3.5

All reviews

(11)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Elaine was the best

To the Management,

I would like to take a moment to express my sincere gratitude to Elaine at your Braintree Outlet Village gift shop. She truly went above and beyond her role to help me purchase two giraffes recently and arrange for them to be shipped safely to Spain. From the very beginning, Elaine was incredibly helpful, patient, and attentive, making what could have been a complicated process feel smooth and stress-free.

Her willingness to take extra time to assist, answer questions, and ensure everything was handled correctly did not go unnoticed. Elaine is a true gem and a wonderful representative of your company. Her excellent customer service reflects very positively on your brand, and I hope her efforts receive the recognition they deserve.

Please pass on my heartfelt thanks to Elaine for her outstanding support.

27 March 2026
Unprompted review
Rated 1 out of 5 stars

Very disappointed

Very disappointed, I travelled some distance to go to Freeport, especially for this shop that used to be so beautiful and full of fantastic, one off ornaments with so much choice of Christmas ornaments also. Well today i walked in and literally turned around and walked back out, it is nothing like it used to be, a few ornaments and the rest of the shop was candles and scented sticks. Wont be going back there again.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Great local business

Great local housewares and garden shop with a modern contemporary feel , I have ordered and collected many items as gifts and lots for my home , beautiful affordable pieces , I especially like the led bits , always a friendly face at the door , would definitely recommend .

2 March 2022
Unprompted review
Rated 5 out of 5 stars

Great!

Great products, service and overall experience. Highly recommend!

2 March 2022
Unprompted review
Rated 5 out of 5 stars

I love this small business so much

I love this small business so much!
My orders have always been well packaged and come with personalised notes and pretty packaging.
Everything has already arrived within the timings stated and their items are great quality and a price tag that is fair.
I can’t wait to order more things from here! 10/10 from me

2 March 2022
Unprompted review

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