The Branded Gift Co. Reviews 

3,066
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Dispatched promptly and very well packaged so it arrived undamaged and just needs some gift wrap around it. A user friendly website which was easy to navigate with uncomplicated ordering and payment... See more

Rated 5 out of 5 stars

As soon as i saw this idea i just knew i had to buy as Easter Gifts for a few Creme Egg addicts, cant wait to see their faces when they open the box to find the Creme Egg treasure lol. From ordering t... See more

Rated 1 out of 5 stars

Nothing more than another scam site unfortunatly . I ordered £30 worth of chocolate that i could have got in the supermarket for no more than £6 so i paid £24 for the priverlage of having a poor perso... See more

Rated 5 out of 5 stars

I ordered an Easter egg for my daughter.. Unfortunately i was delivered someone else's chocolate.. Jen at the company was completely apologetic, and has sent out my correct order without hesitation, a... See more

Company replied

Company details

  1. Confectionery

Written by the company

Premium, personalised, branded gifts. Personalise your favourite brands for any occasion!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3k reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.5

All reviews

(3,066)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service

Everything arrived in good order and the recipients loved their wife’s. My query on deliver was accepted and resolved quickly and professional. Will definitely be ordering again

21 February 2022
The Branded Gift Co. logo

Reply from The Branded Gift Co.

Hi there,

Thank you so much for your review, it is much appreciated!

I'm so pleased to hear that you were happy with your gift and that we were able to answer your question promptly. We hope to see you again soon.

Henry
The Branded Gift Co.

Rated 5 out of 5 stars

Excellant product

Excellant product, would highly recommend.

20 February 2022
The Branded Gift Co. logo

Reply from The Branded Gift Co.

Hi there,

Thank you so much for your review, it is much appreciated!

I'm so glad to hear that you were happy with your order and we hope to see you again soon.

Henry
The Branded Gift Co.

Rated 5 out of 5 stars

Very swift service

Very swift service, will definitely purchase again

20 February 2022
The Branded Gift Co. logo

Reply from The Branded Gift Co.

Hi Tara,

Thank you so much for your review, it is much appreciated!

I'm so pleased to hear that you were happy with your order and we can't wait to see you again soon.

Henry
The Branded Gift Co.

Rated 5 out of 5 stars

Excellent quality and speedy delivery…

Excellent quality and speedy delivery service. My wife loved the personalised chocolates for Valentines day

19 February 2022
The Branded Gift Co. logo

Reply from The Branded Gift Co.

Hi Darryl,

Thank you so much for your review, it is much appreciated!

I'm so pleased to hear that your wife loved her Valentine's Day gift and we hope to see you again soon.

Henry
The Branded Gift Co.

Rated 5 out of 5 stars

Absolutely fantastic

18 February 2022
The Branded Gift Co. logo

Reply from The Branded Gift Co.

Hi Paul,

Thank you so much for your review, it is much appreciated!

I'm so pleased to hear that you enjoyed your gift and we hope to see you again soon.

Henry
The Branded Gift Co.

Rated 5 out of 5 stars
The Branded Gift Co. logo

Reply from The Branded Gift Co.

Hi Michael,

Thank you so much for your review, it is much appreciated!

I'm so pleased to hear that you were happy with your order and we hope to see you again soon.

Henry
The Branded Gift Co.

Rated 5 out of 5 stars

Fast delivery ,my Wife loved it for…

Fast delivery ,my Wife loved it for valentines day ,definitely order in the future

18 February 2022
The Branded Gift Co. logo

Reply from The Branded Gift Co.

Hi Tony,

Thank you so much for your review, it is much appreciated!

I'm so pleased to hear that you were happy with your order and we can't wait to see you again soon.

Henry
The Branded Gift Co.

Rated 5 out of 5 stars

The Valentines gift was well received…

The Valentines gift was well received by my family. Just lovely and very personal! Big hit❤️

18 February 2022
The Branded Gift Co. logo

Reply from The Branded Gift Co.

Hi Melanie,

Thank you so much for your review, it is much appreciated!

I'm so pleased to hear that your family enjoyed their gift and we hope to see you again soon.

Henry
The Branded Gift Co.

Rated 5 out of 5 stars

Recommend

Great service and delivery

17 February 2022
The Branded Gift Co. logo

Reply from The Branded Gift Co.

Hi John,

Thank you so much for your review, it is much appreciated!

I'm so pleased to hear that you were happy with your order and we hope to see you again soon.

Henry
The Branded Gift Co.

Rated 5 out of 5 stars

This was an excellent service

This was an excellent service, the gift came well packaged and in good time. My chocoholic husband was delighted with his valentines gift 😊

17 February 2022
The Branded Gift Co. logo

Reply from The Branded Gift Co.

Hi Catriona,

Thank you so much for your review, it is much appreciated!

I'm so pleased to hear that you were happy with your order and we hope to see you again soon.

Henry
The Branded Gift Co.

Rated 5 out of 5 stars

Perfect for a gift

17 February 2022
The Branded Gift Co. logo

Reply from The Branded Gift Co.

Hi there,

Thank you so much for your review, it is much appreciated!

I'm so pleased to hear that you were happy with your order and we hope to see you again soon.

Henry
The Branded Gift Co.

Rated 5 out of 5 stars

It was a gift and well received and in 1peice

It was a gift and well received and in total all in 1peice

17 February 2022
The Branded Gift Co. logo

Reply from The Branded Gift Co.

Hi Nick,

Thank you so much for your review, it is much appreciated!

I'm so pleased to hear that you were happy with your order and we hope to see you again soon.

Henry
The Branded Gift Co.

Rated 5 out of 5 stars

Love these personalised gifts

Love these personalised gifts, great service and quick delivery

17 February 2022
The Branded Gift Co. logo

Reply from The Branded Gift Co.

Hi there,

Thank you so much for your review, it is much appreciated!

I'm so pleased to hear that you were happy with your order and we hope to see you again soon.

Henry
The Branded Gift Co.

Rated 2 out of 5 stars

Bad experience

So I ordered a whisper love heart on the 9th for my wife for valentines with personal greeting on it from me and my sons .. I thought this was a lovely gift .. but on the 14th still nothing arrived , I contacted Customer service asking if my order was dispatched, I got a prompt reply stating my order is lost in transit and offered a refund or replacement ( the moment was gone so a refund was all I could accept) .. I dont feel enough was done at least i thought something like a discount code would be offered or something like a good will gesture .. no plain and simple lost in transit and we can offer a refund or replace .. bad experience for me sadly

16 February 2022
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Reply from The Branded Gift Co.

Hi Alan,

Thank you for your review.

We are very sorry to hear of this and do apologise for any inconvenience it may have caused. As you stated, we did organise a refund for you due to the courier companies mistake.

Once again, we do apologise for the inconvenience caused.

Henry
The Branded Gift Co.

Rated 5 out of 5 stars

Highly recommend

Brilliant service. Great gift. My friend was delighted

16 February 2022
The Branded Gift Co. logo

Reply from The Branded Gift Co.

Hi Audrey,

Thank you so much for your review, it is much appreciated!

I'm so pleased to hear that your friend was delighted with their gift and we hope to see you again soon!

Henry
The Branded Gift Co.

Rated 1 out of 5 stars

Never recieved parcel.

Never recieved parcel.
I agree after some digging I found out I left part of address out, but item had been returned back to the company and no follow up call, to see if address needed to be updated. I'm not looking for refund. But communication would have been nice.

16 February 2022
The Branded Gift Co. logo

Reply from The Branded Gift Co.

Hi Allan,

Thank you for your review.

We are very sorry to hear of this and do apologise for any inconvenience it may have caused. As we did not receive a full shipping address from you, the courier company was not able to deliver this to you.

We do apologise for the miscommunication and the inconvenienced caused.

Henry
The Branded Gift Co.

Rated 5 out of 5 stars

Excellent service

Excellent service, brilliant quality.

16 February 2022
The Branded Gift Co. logo

Reply from The Branded Gift Co.

Hi Ross,

Thank you so much for your review, it is much appreciated!

I'm so pleased to hear that you were happy with your order and we hope to see you again soon.

Henry
The Branded Gift Co.

Rated 5 out of 5 stars

The usual great experience

As usual, everything s simple to organise - and the recioient loved it!!

16 February 2022
The Branded Gift Co. logo

Reply from The Branded Gift Co.

Hi there,

Thank you so much for your review, it is much appreciated!

I'm so pleased to hear that the recipient loved their gift and we hope to see you again soon.

Henry
The Branded Gift Co.

Rated 5 out of 5 stars

Great job

Fast delivery and packed great reserving the box properly.

16 February 2022
The Branded Gift Co. logo

Reply from The Branded Gift Co.

Hi Liera,

Thank you so much for your review, it is much appreciated!

I'm so pleased to hear that you were happy with your order and we hope to see you again soon.

Henry
The Branded Gift Co.

Rated 5 out of 5 stars

Excellent service

Excellent service, great product

16 February 2022
The Branded Gift Co. logo

Reply from The Branded Gift Co.

Hi Philippa,

Thank you so much for your review, it is much appreciated!

I'm so pleased to hear that you were happy with your order and we hope to see you again soon.

Henry
The Branded Gift Co.

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