Less than 1/3 of the order was received (in a sealed box). When I questioned the non-arrival of the bulk of the order twice only the 2nd time elicited the response of "we will look into it". Not a pee... See more
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See what reviewers are saying
Delivery was very fast, all the items I’ve ordered was carefully packaged especially the drinks. I enjoyed exploring all the treats with my siblings we even rated each one out of 10 and defo would be... See more
I can't fault The Candy Superstore at all - website easy to use, purchasing process again, quick and easy and the automated comms is spot on. The customer service is absolutely outstanding. Unfo... See more
They are a legit company not scammers or anything like that. Got my order today and customer service was great as my postman lost my parcel then “found” i. Emails the team and got a super fast reply... See more
Company details
Written by the company
We have a large selection of Treats from all over the world. With one of our main selections is American Candy and Pick & Mix
Contact info
7 Church Plain, NR30 1PL, Great Yarmouth, United Kingdom
- 0800 160 1410
- sales@thecandysuperstore.co.uk
- thecandysuperstore.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Less than 1/3 of the order was received…
Less than 1/3 of the order was received (in a sealed box). When I questioned the non-arrival of the bulk of the order twice only the 2nd time elicited the response of "we will look into it". Not a peep or delivery since. Customer care is terrible.
They are a legit company
They are a legit company not scammers or anything like that. Got my order today and customer service was great as my postman lost my parcel then “found” i. Emails the team and got a super fast reply.
Would and will use again as packing was good too
The delivery was fast
The delivery was fast, the items were in good condition. I highly recommend everyone to buy things from here. 🤩🤩🤩🤩
Delivery was very fast
Delivery was very fast, all the items I’ve ordered was carefully packaged especially the drinks. I enjoyed exploring all the treats with my siblings we even rated each one out of 10 and defo would be ordering some more as I picked up on my favourites :)
Great sweets
Great sweets, fast delivery order despatch quickly would recommend. thank you the candy store. Will buy again.
Had 3 orders now fantastic delivery and…
Had 3 orders now fantastic delivery and superb quality my neice is going to have a fabulous birthday now
I can't fault The Candy Superstore at…
I can't fault The Candy Superstore at all - website easy to use, purchasing process again, quick and easy and the automated comms is spot on.
The customer service is absolutely outstanding. Unfortunately, we had lot of issues with my order due to DPD, but the moment I got in touch with the company direct, they were in touch everyday until my problem was resolved.
I wouldn't hesitate to use them again!
Fabulous treats delivered on time.
Candy
I ordered some candy and I was very impressed with the product and the speed of delivery.
Very prompt delivery
Very prompt delivery, no issues whatsoever. Get what you pay for, would buy again.
Really fast delivery and great items
Really fast delivery and great items! My son loved them.
I gave it 1star as i am not happy…
I gave it 1star as i am not happy because i payed £6 for caramel bugles something i didnt receive and i had the cheek of an email to give a review.
Excellent service & quick delivery
Excellent service & quick delivery. Definitely recommend.
Quick service, well packaged highly recommended
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