The Candy Superstore Reviews 30

TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Less than 1/3 of the order was received (in a sealed box). When I questioned the non-arrival of the bulk of the order twice only the 2nd time elicited the response of "we will look into it". Not a pee... See more

Rated 5 out of 5 stars

Delivery was very fast, all the items I’ve ordered was carefully packaged especially the drinks. I enjoyed exploring all the treats with my siblings we even rated each one out of 10 and defo would be... See more

Rated 5 out of 5 stars

I can't fault The Candy Superstore at all - website easy to use, purchasing process again, quick and easy and the automated comms is spot on. The customer service is absolutely outstanding. Unfo... See more

Rated 5 out of 5 stars

They are a legit company not scammers or anything like that. Got my order today and customer service was great as my postman lost my parcel then “found” i. Emails the team and got a super fast reply... See more

Company details

  1. Sweet shop

Written by the company

We have a large selection of Treats from all over the world. With one of our main selections is American Candy and Pick & Mix


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

30 reviews

5-star
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1-star

No recent history of asking for reviews

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Rated 1 out of 5 stars

Less than 1/3 of the order was received…

Less than 1/3 of the order was received (in a sealed box). When I questioned the non-arrival of the bulk of the order twice only the 2nd time elicited the response of "we will look into it". Not a peep or delivery since. Customer care is terrible.

7 July 2022
Rated 5 out of 5 stars

They are a legit company

They are a legit company not scammers or anything like that. Got my order today and customer service was great as my postman lost my parcel then “found” i. Emails the team and got a super fast reply.

Would and will use again as packing was good too

5 May 2022
Unprompted review
Rated 5 out of 5 stars

Delivery was very fast

Delivery was very fast, all the items I’ve ordered was carefully packaged especially the drinks. I enjoyed exploring all the treats with my siblings we even rated each one out of 10 and defo would be ordering some more as I picked up on my favourites :)

1 May 2022
Rated 5 out of 5 stars

I can't fault The Candy Superstore at…

I can't fault The Candy Superstore at all - website easy to use, purchasing process again, quick and easy and the automated comms is spot on.

The customer service is absolutely outstanding. Unfortunately, we had lot of issues with my order due to DPD, but the moment I got in touch with the company direct, they were in touch everyday until my problem was resolved.

I wouldn't hesitate to use them again!

5 January 2022
Rated 5 out of 5 stars

Candy

I ordered some candy and I was very impressed with the product and the speed of delivery.

3 January 2022

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