When I started this course I was very anxious about my ability to grasp the full concept and commitment as an online student. The Career Academy has truly been by my side all the way thus far. The sta... See more
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Helpful and easy enrollment. Easy pay weekly plans or full payment options. Complementary study notes and small stationary supplies such as a pencil case with a pen, a pack of small highlighters and m... See more
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I have been teaching for 29 years now and reading through the material hit home on so many fronts. I kind of understood but the resources provided in this course were so clear and made me understand... See more
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Completed. The enrolment process was very easy. I was able to understand and navigate my way through the course with ease. Suitable payment plan . I felt very supported throughout my course... See more
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Company details
About The Career Academy
Written by the company
The Career Academy is an internationally recognised education provider that brings you an extensive range of accredited online courses.
We provide our students with exceptional tutor support, ensuring you step into our courses with your dream job in mind, and step out with your dream job in sight.
UPSKILL & RETRAIN
New Zealand Australia United Kingdom Ireland Global Short CoursesContact info
Auckland, New Zealand
- thecareeracademy.com
4.7
Excellent
11k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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THE CERTIFICATE THAT I HAVE PAID 400$…
THE CERTIFICATE THAT I HAVE PAID 400$ IS INVALID TO WORK AT ANY FACILITY , BASICALLY IT WAS AN AUTHORIZED SCAM
10 March 2025
Reply from The Career Academy
Hi Elena,
Thank you for reaching out and for sharing how you feel about the situation. I’m sorry to hear that you’re feeling frustrated and disappointed regarding the certificate.
Our courses are designed as professional development programs intended to help students build knowledge and skills in their chosen area. The certificate issued confirms successful completion of the course requirements. However, acceptance of a certificate for employment can vary depending on the facility, employer policies, and any industry or regulatory requirements that may apply.
We understand that this may not have been the outcome you were hoping for, and we truly appreciate you bringing your concerns to our attention. If you’re able to share more information about the facility or role you were applying for, we would be happy to review the situation further and see how we can best assist or clarify the course outcomes.
Kind regards,
The Career Academy
Love the coursework and easy to…
Love the coursework and easy to register, no long wait to start 🙂
3 March 2026
Reply from The Career Academy
Hi Laveai,
Thank you for taking the time to share your feedback.
We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.
We wish you every success in your studies.
Warm regards,
The Career Academy Global
SCAM SCAM SCAM
You won't know this website is a scam until they take all your money.
The assignments are painfully easy, I never got anything wrong which is bizarre because I know I had mistakes, that's the whole point of submitting a draft. I should have done my research before I committed.
And now that I've completed the course OVER TWO YEARS AGO, i still have not received my certificate.
Complete scam and I cannot ever get that money back which is a real shame considering the state the world is in right now.
10 March 2026
Unprompted review
Reply from The Career Academy
Hi Student,
Thank you for bringing this to our attention. I’m very sorry to see that you’ve had this experience.
I would like to assure you that The Career Academy is a legitimate education provider, and we genuinely want to help resolve this matter for you.
Please contact me directly at studentfeedback@thecareeracademy.com
as soon as possible so I can personally look into your case and assist in getting this sorted.
Kind regards,
Knoxie B
The Career Academy
The program is easy to follow.
17 February 2026
Unprompted review
Reply from The Career Academy
Hi Anne,
Thanks so much for sharing your feedback with us.
We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.
Wishing you all the best with your studies.
Best regards,
The Career Academy Global
They contacted me straight away and…
They contacted me straight away and asked me if this was the course I wanted to do and what was my goals. As soon as I explained alla the different course I wanted to d they offered a package deal to help me achieve my goals
8 March 2026
Reply from The Career Academy
Hi Lizzie,
Thank you for taking the time to share your feedback.
We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.
We wish you every success in your studies.
Warm regards,
Im not able to use the link for xero to…
Im not able to use the link for xero to sign up. I have followed the instructions and still not working. I did pulled out from the before 10 days period. They told me they will send tablet to help if it will work. Since then I haven't heard anything. I shouldn't listen to my gut and quit and try again later. But now i have to continue paying the course that im actually not able to have access to.
4 March 2026
Reply from The Career Academy
Hi Anaseini,
Thank you for bringing this to our attention, and I’m sorry to hear about the difficulties you’ve experienced. I understand how frustrating it must be not being able to access the Xero sign-up link and not receiving an update regarding the tablet.
Please accept our sincere apologies for the inconvenience this has caused. We will look into this matter promptly, including the status of the tablet and the issue with the Xero link, and work to get this sorted out for you as soon as possible.
Thank you for your patience while we investigate, and we appreciate you taking the time to let us know about this. We will update you shortly once we have more information.
Kind regards,
The Career Academy
The course is very good
The course is very good. A lot of information and it explain everything properly. So far so good! Thanks
5 March 2026
Reply from The Career Academy
Hi Maria,
Thanks so much for sharing your feedback with us.
We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.
Wishing you all the best with your studies.
Best regards,
The Career Academy Global
This course is great!
This course is great!! Very easy to navigate. There is A LOT of content i need to work through which is a bit scary but I think I will manage.
4 March 2026
Reply from The Career Academy
Hi Elliott,
Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.
If you need any help at all, please don’t hesitate to get in touch.
Best wishes with your studies,
The Career Academy Global
Nearly Perfect
I would give 5 stars, but I’ve heard nothing about the assessments I’ve submitted. Even just to say they got them would be good.
7 March 2026
Reply from The Career Academy
Hi Kelly,
Thanks so much for the kind review — we really appreciate you taking the time to share your experience. It’s great to hear you’re enjoying the course overall.
I’ve passed your feedback along to the team so we can continue improving the experience for our students. If there’s ever anything you need along the way, feel free to reach out — we’re always happy to help.
Best wishes with your studies,
The Career Academy Global
Open and clear communication
All questions are promptly answered, clear communication, and I love a stationary pack lol
2 March 2026
Reply from The Career Academy
Hi Megan,
Thank you for taking the time to share your feedback.
We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.
We wish you every success in your studies.
Warm regards,
The Career Academy Global
Cancellation Issues!
Yes, the customer service is great, but do you actually do what your asked?
I had cancelled my studies within the 10 days period through email and phone call last month in which the employee I had rung said would be completed, but $15.00 was taken out of my account this week and I still get emails from you. Maybe there was a miscommunication amongst your staff but I'd prefer it to be dealt with now before I have to deal with it in person. I dislike having to repeat myself
Thanks,
Elenoa Heritage
3 March 2026
Unprompted review
Reply from The Career Academy
Hi Elenoa,
Thank you for bringing this to our attention, and I’m sorry for the frustration this situation has caused. I completely understand how inconvenient it can be to have to repeat yourself.
After reviewing the records, I can confirm that your cancellation request has been processed, and the refund has been arranged for the payment that was taken. If the cancellation timeframe was not what you expected, I sincerely apologise for any confusion or inconvenience this may have caused.
Thank you for being so patient while we resolved this, and please feel free to reach out if there is anything further we can assist you with.
Kind regards,
The Career Academy
Not recognised by nz
I have done some research and I was sock to got an email from Ministry of Education that The career academy is not a recognised private training establishment. I am also awaiting for reply from NZQA
3 March 2026
Reply from The Career Academy
Hi Jacinta,
Thank you for taking the time to share your findings with us. We appreciate you conducting your own research and understand how receiving that information may have caused some concern.
To clarify, The Career Academy is not registered with the New Zealand Qualifications Authority (NZQA) to deliver NZQA-approved programmes under the Education Act 2020. This means that our courses are not NZQA-accredited programmes.
However, The Career Academy offers industry-focused courses designed to provide practical knowledge and skills. Many of our programmes are recognised by professional and industry organisations, including the International Council for Online Educational Standards, among others.
We sincerely apologise if this has caused any confusion or inconvenience. Our intention is always to be transparent about our course offerings and to ensure students have the information they need to make informed decisions about their studies.
Please feel free to reach out if you have any further questions.
Kind regards,
The Career Academy
Reply from The Career Academy
Hi Karleigh,
Thanks so much for sharing your feedback with us.
We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.
Wishing you all the best with your studies.
Best regards,
The Career Academy Global
Very impressed!!
The online platform is well set up and easy to navigate.
6 March 2026
Unprompted review
Reply from The Career Academy
Hi Raewynn,
Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.
If you need any help at all, please don’t hesitate to get in touch.
Best wishes with your studies,
The Career Academy Global
The support staff are always polite and…
The support staff are always polite and friendly. They pronounce their words clearly, and this counts a lot when speaking to people with different accents. They endeavour to solve the problem as quickly and efficiently as possible, offering solutions I did not think of at the time. Always wonderful to speak to them.
6 March 2026
Unprompted review
Reply from The Career Academy
Hi Nathaly,
Thank you for taking the time to share your feedback.
We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.
We wish you every success in your studies.
Warm regards,
The Career Academy Global
Feedback on Learning Experience
Learning through a combination of text, images and videos is much less tedious. Knowledge points are easier to understand and grasp. Overall, I think this way of learning is very good.
6 March 2026
Unprompted review
Reply from The Career Academy
Hi Mathew,
Thanks so much for sharing your feedback with us.
We’re really glad to hear you’re enjoying your course and your learning experience so far. If you need anything at all or have any questions along the way, please don’t hesitate to reach out.
Wishing you all the best with your studies.
Best regards,
The Career Academy Global
I haven't studied for nearly 20 years…
I haven't studied for nearly 20 years I've just turned 60. Just to be able to stimulate my brain again. My problem is retaining information. The material is easy to understand and not over my head. And to actually achieve certificates is cool. I love achieving things and this is a great way forward. Also the comments from my markers is awesome
6 March 2026
Unprompted review
Reply from The Career Academy
Hi Hikaiti,
That’s fantastic to hear—congratulations on getting back into learning! Taking that step after many years is a big achievement in itself, and it’s great that you’re enjoying the journey. It’s wonderful to see your dedication and motivation to keep challenging yourself.
Keep up the great work, and we’re really glad to be part of your learning experience. If you ever need support along the way, we’re always here to help.
Best wishes with your studies,
The Career Academy Global
You guys do an awesome job I just feel…
You guys do an awesome job I just feel the printed notes could be posted sooner.
2 March 2026
Reply from The Career Academy
Hi Michelle,
Thank you for your kind words and for taking the time to share your feedback. We’re really glad to hear that you feel we’re doing an awesome job.
We also appreciate your suggestion regarding the printed notes being posted sooner. Feedback like yours is very helpful, and we will certainly take it into consideration as we continue working to improve the student experience.
Thanks again for your support.
Best wishes with your studies,
The Career Academy Global
You can do it, I am
I have found the course to be insightful to what I need. The easy of learning at my now pace and whilst still working I have been able to use some of the techniques in my job.
I have already shared my experience with a friend and emailed her the link so she can tap into the amazing organisation
2 March 2026
Unprompted review
Reply from The Career Academy
Hi Jo,
Thank you for your feedback—we’re so pleased to hear you’re enjoying your course.
If you need any help at all, please don’t hesitate to get in touch.
Best wishes with your studies,
The Career Academy Global
Overall Review
Their website and learning system is very easy to navigate which makes enrolling and learning the course material so much easier. It's accessible, simple and easy to both follow and understand. The Careers Academy employees such as careers advisers, tutors and financial reps have been very supportive leading up to my enrolment and during my studies so far. Definitely recommend if you thrive in independent learning like I do. Kia ora.
5 March 2026
Unprompted review
Reply from The Career Academy
Hi Koko,
Thank you for taking the time to share your feedback.
We’re delighted to hear that your experience with The Career Academy Global has been such a positive one. Should you need any assistance or have questions at any stage, our team is always here to support you.
We wish you every success in your studies.
Warm regards,
The Career Academy Global
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