We have been shopping for the wife's new car so we took a walk into the car group and fell in love with a stunning little a class from the start to end process over 24hr was a pleasure finance through... See more
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Outstanding finance on part exchanged car still not settled after over 5 weeks and 32 phone calls with many promises to be called back, plus many emails to several departments - all being ignored. N... See more
Company replied
I can't thank brother Addy enough. He took his time answering any questions I had, esp the diff between HP and PCP. I kept coming for 3 days just to get a car as my new born baby was crying, to a poi... See more
Worst in customer service. Booked in for tyre change. Reached there on time. Garage said the didn't receive the tires. So asked me to contact supplier. Supplier came back to me with full proof of deli... See more
Company replied
Company details
Written by the company
The Car Group used car showroom in Bury. We have a massive range of used cars for sale all under one roof which be known as UK's Largest Indoor Heated car dealer showroom. We offer Click & Collect & Order Online with UK nationwide delivery available for second hand cars. Also we offer best rate of Car Finances on HP & PCP and RAC Warranty. The Car Group is a trusted and reputable used car dealer company based in Greater Manchester, dedicated to providing best Bury car sales. Our staff always deal fairly and responsibly throughout our day-to-day business. We guarantee competitive prices and value for money on our Pre-owned cars & Part Exchange in car supermarket. We also have multilingual staff to assist you with any language needs.
Contact info
The Car Depot, Derby Way,, BL9 0NJ, Bury, United Kingdom
- 01617977977
- info@thecargroup.co.uk
- thecargroup.co.uk
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Thank you Diana very friendly and…
Thank you Diana very friendly and helpful.
I bought ford from alireza
I bought ford from alireza, very happy with my deal he’s done everything he could if I could give him 6 star id definitely do. Thank you Alireza
Do not trust this group
Do not trust this group.
Promised to MOT the car before sale, left with them all day but not done. My trade in was worth more than the car that I bought so they promised to pay it into my account within 5-7 days.
It’s now 12 days and they will not answer the phone or respond to my emails bar a promise that someone will ring..but they didn’t.
My son-in-law is a lawyer so I’ll be putting it in his hands to chase the money.
Beautiful woman diana very friendly…
Beautiful woman diana very friendly great place staff are very friendly and helpful
Amazing experience
Amazing experience! I highly recommend Ali, he is super friendly and gave us the best deal for a car! He is very knowledgeable about what he is talking about, helped us with our low credit score, and made our dream to buy this car come true. We met him as a car dealer and left with a friendship🤝🏼Thank you alireza
Feel ashamed for these lot especially…
Feel ashamed for these lot especially Curtis will not answer the phone email address is blag ask for money to tax car and when you check on line not taxed for what they took shameful the lot of them robbing working people
Diana was very pleasant to deal with…
Diana was very pleasant to deal with and made the experience easy
AVOID THEM THEY ARE A BAUNCH OF THIEVS…
AVOID THEM THEY ARE A BAUNCH OF THIEVS .LIERS AND NON PROFESIONAL PEOPLE ! Recently I bought a Porsche Cayenne from them they told me the car is been serviced all ready to go no longer 30 minutes after I left the car group facilities the. Engine check light came on and
The warming for low oil came on I hade to stop and top up oil after a few days the car ease
T locking eny more sunroof wasn’t opening properly and the oxygen sensors need to be change it had to sent the car back to them and after 2 weeks steel not ready plus who ever fix the car scratched my door panel. If they would be last in uk I would never buy from them thieves again I hade to sent the cat to a garage to do some repair and we agree I pay the garage and they pay me 2 months now and nothing yet They are a bought of thieves I will report th to all car groups In uk so people know and don’t be fooled they say the do service for free lies they never change the oils
Busy, but staff are focused.
The room was quite hectic and busy, lots of people back and forth, but I spoke to Diana and she went through my car documents with me, so it was a more pleasant experience.
Smooth transaction
Smooth transaction. Diana were very helpful taking me through the process.
I’m really pleased that the person she…
I’m really pleased that the person she did my pepper works she did really great I really appreciate it Diana
Really grateful for Ali he did not give…
Really grateful for Ali he did not give us any problems at all. I really recommend this car shop and to ask for Ali to help you pick a car
best suits your needs. Me and my family are really happy with our new car
Thank you alireza
Fantastic experience
Fantastic experience, friendly staff and just bought a Ford Focus Titanium X, great car. Addy was the guy I dealt with, really knowledgable and was happy to answer all questions and queries. Definitely recommend buying a car from here.
Great experience
Addy was professional, easy and straight forward to deal with. Great experience
Really good experience at Car Group
Really good experience at Car Group, especially with Diana. I part exchanged a car and she made the process smooth and simple.
Diana was fantastic,excellent customer…
Diana was fantastic,excellent customer service from Diana,very helpful,Thank you Diana
Bad mot experience
Took my car for a MOT ( only had the car 3weeks) I was left waiting in the reception for 4hours..when booking nobody told us it was a all day job or I would of made alternative arrangements ,will not return .and would not recommend 😡
Brilliant really friendly seamless…
Brilliant really friendly seamless transaction. Diana was fantastic.
Really grateful for Alireza he did not…
Really grateful for Alireza he did not give us any problems at all. I really recommend this car shop and to ask for Ali to help you pick a car that best suits your needs. Me and my family are really happy with our new car thank you alireza
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