I saw on their website that they loaned on category c and cars for up to gbp100k. I applied and they came back and rejected my loan as they do not loan on category c and d above 20k. Their website mi... See more
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Spoke to Toby with regards to a loan. Never heard from him again. Very disappointing way to treat people to be honest. May have bad credit so accept it may not have been good news, but a follow up wo... See more
Company replied
Toby was great but it took longer then expected to arrange the finance which was quite disappointing. I was not offered any compensation for this delay either. Apart from this the service and communic... See more
Company replied
What a nice company to deal with. Professional, efficient, superspeed service. Calls are answered within seconds...and if representative not available they call straight back. Can't praise them enou... See more
Company replied
Company details
Information provided by various external sources
The Car Loan Warehouse are all about looking after the customer fairly, in a sometimes confusing industry. Using cutting edge technology we can compare the finance options available to you and ensure you get the best finance to suit your needs.
Contact info
Technology House, GU34 2PZ, Alton
- 0800 066 2888
- info@thecarloanwarehouse.com
- thecarloanwarehouse.com
2.6
Poor
694 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I cannot praise this company enough
I cannot praise this company enough. I was dreading the whole car buying process. I have a busy job with lots of travel so finding the time to actually look for a car is difficult. Toby was amazing and he really went above and beyond to make it all very stress free. I would definitely use again and recommend ! 10 out of 10 for customer service
17 August 2018
Unprompted review
Reply from Car Loan Warehouse
We're so pleased to hear that, thank you Lynne, we'll pass on your kind words to Toby. Enjoy your new car and please let us know if there's anything else we can do for you!
Sorted everything out for me in the…
Sorted everything out for me in the same day i applied, asked quick questions to get the ball rolling, didn’t keep on hassling me, because of my age at the time they were unsure if there would be many lenders but came straight back half an hour later with a lender which had a very good interest rate and was well in my budget 👍🏻 Would a 100% recommend these guys!!!!
15 August 2018
Unprompted review
Reply from Car Loan Warehouse
Thank you Brad, we appreciate your kind words and your recommendation, we're glad we were able to help!
Really helpful and speedy service
I was unsure about dealing with a broker online but received excellent service from helpful, genuine and pleasant people. Would have no hesitation in using again.
5 August 2018
Unprompted review
Reply from Car Loan Warehouse
Thank you Beverley, your wonderful feedback is much appreciated, please let us know if there's anything else we can do for you!
Reply from Car Loan Warehouse
Thank you for your feedback, we're glad we were able to help!
Toby has been amazing from start to…
Toby has been amazing from start to finish. Couldn’t have bought the car I have been after if it wasn’t for him & the amazing team at car loan warehouse. Would highly recommend. Oh n Toby, I hope u enjoy married life🤣 big thank you to u & the team for all your help. I’m so happy that I finally have the car I always wanted🚘👍👍
5 August 2018
Unprompted review
Reply from Car Loan Warehouse
Thank you so much Lee, Toby will enjoy reading your review. We appreciate your recommendation and we hope you love driving your new car!
Toby was our representative
Toby was our representative, he helped us through all the stages of buying our car. Great service, Toby kept us informed every step of the way. Very good customer service, thank you Toby, we pick up our tomorrow 👍👍👍
2 August 2018
Unprompted review
Reply from Car Loan Warehouse
Thank you for your feedback, Alison, we'll pass on your kind words to Toby, he will be pleased to hear you were happy with his service. We hope you love your new car!
The best in the game
Couldn't have asked for an easyer transaction after having trouble with some of the other big names in the game. Pleasure to speak to and to do business with. I will be using the car loan warehouse again in the future that's for sure.
2 August 2018
Unprompted review
Reply from Car Loan Warehouse
Thank you Harry, your wonderful review tells us we're doing something right. We're glad your experience with our company was a good one and we look forward to helping you again in the future!
Great service by Dean and Toby I wish…
Great service by Dean and Toby I wish all finance deals were as smooth as this thank you Car Loan Wharehouse!!!
26 July 2018
Unprompted review
Reply from Car Loan Warehouse
It was our pleasure, Kevin, it's wonderful to hear everything went smoothly. Toby and Dean will enjoy reading your review. We hope you love your new car!
I thought applying would be difficult…
I thought applying would be difficult and intrusive...it was actually really easy and pleasant to deal with the staff
19 July 2018
Unprompted review
Reply from Car Loan Warehouse
Thank you Aziz, it's great to hear you had a good experience with our company!
Brilliant service
Brilliant service. Lovely and friendly customer service. Hannah and her colleague been amazing. Loan got approved quickly once I submitted necessary documents tax return details and personal and business accounts, being sole trader.
Keep it up
17 July 2018
Unprompted review
Reply from Car Loan Warehouse
Thank you for taking the time to leave this lovely review, Khalid, we're glad we were able to help. We'll be sure to pass on your kind words to Hannah and the team!
Amazing service from start to finish
Amazing service from start to finish. Alex was fantastic to deal with and really helped us out when we needed things pushed through really quickly to make sure finance was in place to collect the car before a weekend away.
Nothing was too much trouble and she kept me regularly updated and made sure the process was clear throughout. 5 stars for Alex and the rest of the team.
Thanks again!
6 July 2018
Unprompted review
Reply from Car Loan Warehouse
It was our pleasure, Michelle, thank you for taking the time to leave this lovely review. We will pass on your feedback to Alex, we know she will be pleased to hear you were happy with her service. Enjoy your new car!
excellent customer service
excellent customer service and the lady who handled my application was such a credit to the company.... made everything easy and was kept up to date all the way through
4 July 2018
Unprompted review
Reply from Car Loan Warehouse
Thank you for your kind feedback and the 5-star rating, Steve, we're pleased to hear that you received great service from your advisor. Please let us know if there's anything else we can do for you!
Hannah has been great throughout the…
Hannah has been great throughout the process of buying my Ferrari 456m GTA. From the outset she requested everything that was needed from me, and gave me a quick decision on the likelyhood of my application. She kept me up to date on each step right through to completion.
I can not praise them enough thoroughly professional in all aspects so much so I am going to approach them again for our next purchase.
4 July 2018
Unprompted review
Reply from Car Loan Warehouse
Thank you so much, Allan, we love hearing from our happy customers, we will pass on your kind words to Hannah. It's great to hear you were happy with the service received and we look forward to helping you again in the future. We hope you love your new car!
Dean was honestly excellent
Dean was honestly excellent! I’ve dealt with a lot of sales and service staff over the years and he was top notch! He listened, called me when he said, found cars for me to look at and was patient when I had questions. He is an asset to your business and deserves recognition for the role he does and service he gives your customers! Thanks Leon
2 July 2018
Unprompted review
Reply from Car Loan Warehouse
Thank you for your kind words Leon, Dean will be thrilled to read your review. It's great to hear that he did such a good job and that you were happy with his service. Please let us know if there's anything else we can do for you!
*****
OMG seriously quick, don't waste time in looking anywhere. Rates are very good. I would highly recommend this company you will not be disappointed.
25 June 2018
Unprompted review
Reply from Car Loan Warehouse
Thank you for this fantastic review, Bhavita, your recommendation means a lot to us. It's great to hear you were happy with the rates and the service!
I thought they were a great company to…
I thought they were a great company to deal with. I had Dean to help me with the finance and he also put me in contact with right people for the van I was looking for. 👍👍
22 June 2018
Unprompted review
Reply from Car Loan Warehouse
Thank you for taking the time to leave a review, Philip, it's great to hear your experience with our company was a pleasant one. We hope you love your new van!
Recommended
Hi. Just bought a new car through CLW. Dealt with Toby, excellent service. No hassles.
21 June 2018
Unprompted review
Reply from Car Loan Warehouse
Thank you for your feedback, it's much appreciated!
Great service
Great service, Toby was my advisor and took me right through the process regularly updating me and helping me out with my application where necessary. I highly would recommend this company and Toby if you are lucky enough to get him. *****
20 June 2018
Unprompted review
Reply from Car Loan Warehouse
Thank you for taking the time to leave a review, Rowan, Toby will appreciate your feedback. It's great to know you were happy with the service Toby provided and that you would recommend us!
Reply from Car Loan Warehouse
Thank you for your feedback, Darren, it's great to hear our advisors kept you up to date with the progress of your application and that you were happy with the service received!
Hannan has been very very helpful
Hannan has been very very helpful, very nice and quick response. Glad to contact with them.
6 June 2018
Unprompted review
Reply from Car Loan Warehouse
Thank you for your lovely review, Aranzazu, we know Hannah will enjoy reading it. We're glad we were able to help!
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