As a first-time business owner, I had a lot of questions about bottles, caps, and ordering in bulk. Josh was incredibly patient and helpful throughout the process. He answered every question, made... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
a) Ashley Sheehan always responds quickly and patiently deals with my inquiries and requests. b) She keeps me updated throughout the ordering process c) assists me by acting as a liaison between me... See more
Company replied
From Matt in the order department when I placed my order to the ladies when I called the very next morning to confirm my arrival to your warehouse that same morning to pickup my order to Maggie w... See more
Company replied
I always purchase my bottles and caps from Cary! You offer high quality products and excellent customer service. You get the order together and shipped out right away…. every time! Your website is eas... See more
Company replied
Company details
Written by the company
In business since 1895, The Cary Company is the leading supplier for Containers & Packaging, Industrial Filtration, Spill Control Products & more!
Professionals Serving Professionals
Written by the company
- Your Success Is Our Top Priority
- With a reputation of over 125 years in quality service and dependability, we’re ready to partner with you to help your business succeed. Do your needs lie outside of a product? Look no further. The Cary Company offers a diverse array of services, ensuring we serve as your one stop shop.
Our Savings Guarantee
Shop & Save!
Save up to 50% with bulk and wholesale pricing!
Contact info
W Fullerton Ave 1195, 60101, Addison, United States
- 630-629-6600
- customerservice@thecarycompany.com
- thecarycompany.com
4.6
Excellent
3k reviews
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Fast service.
9 June 2026
Reply from The Cary Company
Good Morning Allen,
Thank you for taking the time to review. We appreciate your business and look forward to being a committed partner in your success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Cary provides a vary important product…
Cary provides a vary important product to the highest volume item in our assortment. Mark D. does a great job of processing regular orders of bottles which are customed labeled. This product is growing so fast, we are glad Mark handles our account
2 June 2026
Reply from The Cary Company
Good Morning Steve,
I am elated to hear you had a great experience with Mark! I will pass along your kind words to him. Thank you for letting us be more than a supplier but a committed partner to your business success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
The gal on the phone taking my order…
The gal on the phone taking my order was very professional, very helpful and a delight to work with. She followed through with everything she said she'd do!
The communication has been excellent regarding the invoice, shipping, etc...
No complaints!
12 June 2026
Reply from The Cary Company
Good Morning Joan,
I am pleased to hear you had a great experience with Taylor. I will pass along your kind words to her. We appreciate your business and look forward to continuing to provide you with excellent products and service in the future.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
A standard of service
Craig W. consistently demonstrated prompt information and exemplary communication throughout quoting process. The Cary Company tailored the IBC order to meet our request. When a purchase was completed, the IBCs arrived within four business days. A slight irregularity in one of the delivered IBCs was prompted resolved by Cary Company.
10 June 2026
Reply from The Cary Company
Good Morning David,
Thank you for taking the time to leave a review. I am pleased to hear you had a great experience with Craig. I will pass along your kind words. We strive to be more than a supplier but a committed partner to your business success.
Thank you,
Morgan Markowicz
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Good Morning Donald,
Thank you for letting us be more than a supplier but a committed partner to your business success! We look forward to the future with you and your growing business.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
The Cary Company representatives provide great customer service
a) Ashley Sheehan always responds quickly and patiently deals with my inquiries and requests. b)
She keeps me updated throughout the ordering process c) assists me by acting as a liaison between me and the Warehouse/shipping/logistics department. d) Christopher R. Schweder
has also been so helpful in shepherding our order through the pick up by our carrier of choice.
8 June 2026
Reply from The Cary Company
Good Morning Lydia,
I am elated to hear you had a great experience with Ashley and Chris! I will pass along your kind words to them. I am glad they have been able to provide you with excellent support throughout your ordering process and with your carrier pickup. We look forward to being more than a supplier but a committed business partner to your success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Josh Rongo was very helpful in getting…
Josh Rongo was very helpful in getting my purchase completed.
In an era of chatbots it is always better to work with real humans
4 June 2026
Reply from The Cary Company
Good Morning Wayne,
I am thrilled to hear you had a great experience with Josh! I will pass along your kind words. We are constantly striving to be more than a supplier but a committed partner to your business success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Over the years!!!
Over the years, i've made several purchases from this company and have always gotten quality products good services. I will continue to do business with them. They get an A+ from me.
23 April 2026
Reply from The Cary Company
Good Morning David,
We take pride in putting our customers first. I am ecstatic to hear you've had many great experiences ordering with us over the years. Thank you for letting us be more than a supplier but a committed partner to your business success!
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
I love the selection and excellent…
I love the selection and excellent communication on delivery!
3 June 2026
Reply from The Cary Company
Good Morning Joy,
Thank you for taking the time to leave a review. I am glad to hear you like our product selection. We strive to be more than a supplier but a committed partner to your business success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Excellent customer relations
I spoke to Maria and to Kayla and they were both very helpful in getting my account corrected and getting my order processed in a very timely manner
8 June 2026
Reply from The Cary Company
Good Afternoon Debbie,
I am thrilled to hear you had a great experience with Maria and Kayla. I will pass along your kind words to both of them. I'm glad they were able to assist you in correcting your account. Thank you for letting us be more than a supplier but a committed partner to your business success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Good Afternoon Alexander,
Thank you for your support. I am elated to hear you had a great experience with our customer service team. We appreciate your business and look forward to being a committed partner in your success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Smooth Transaction
Smooth Transaction, Great Customer Service, Price is Comparable, Quick delivery. I am always happy and satisfied with Cary! 😊
5 June 2026
Reply from The Cary Company
Good Afternoon Maryann,
We take pride in putting our customers first. I am pleased to hear you had a great experience with our customer service, fast delivery, and more! We strive to be more than a supplier but a committed partner to your business success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Charles Williams .
Charles Williams .. was on the ball.
He made sure we received best price,,, had samples sent out overnight in order to keep our customers line running
Great job ! Thank you :)
4 June 2026
Reply from The Cary Company
Good Morning Silvia,
I am elated to hear you had a great experience with Charles! I will pass along your kind words to him. I am glad he was able to assist you in a timely manner. Thank you for letting us be more than a supplier but a committed partner to your business success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Entire Team is Great!
I really enjoyed how the entire team helped my navigate some of the complexities of my order. I was ordering internationally and they truly helped me every step of the way- very patient in explaining the process. I am looking forward to continuing to do business with them.
3 April 2026
Reply from The Cary Company
Good Morning Camily,
Thank you for your support. I am elated to hear you had a great experience with our customer service team and that they were able to assist you with your order. We strive to be more than a supplier but a committed partner to your business success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Out of Stock
Everything went well except the fact the items that I need you are out of stock on and you don't know when they will be back in stock
3 June 2026
Reply from The Cary Company
Hello Eric,
Thank you for taking the time to leave a review. We sincerely apologize for the frustration caused by the backorder. This is not the experience we want for our customers, and we are reviewing this situation internally to improve communication and transparency around backordered items.
We understand how frustrating it can be when an item is unavailable without a clear restock date. Availability for this product depends on incoming supplier shipments, which can vary. We recognize that this uncertainty can make planning difficult and may lead to a backorder.
We understand your decision to cancel your order due to the lead time. Your order has been successfully cancelled, and the authorization has been reversed by our team.
While we regret that we could not fulfill your order this time, we appreciate the opportunity to have worked with you. Moving forward, we will ensure clearer and more timely updates on product availability so you can make informed decisions from the start.
Thank you again for your feedback. We truly value your business and appreciate the opportunity to improve.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Satisfied customer- Excellent service and product delivery.
Excellent service and product delivery.
3 June 2026
Reply from The Cary Company
Good Morning Judy,
Thank you for taking the time to review. I am pleased to hear you had an excellent experience with our service and product delivery. We look forward to continuing to provide you with excellent products and service in the future.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Cary is always easy and fast
Cary is always easy and fast. Questions are answered promptly. Quality and selection are top notch. We have packaged all of our products using Cary since we launched in 2018.
3 June 2026
Reply from The Cary Company
Good Morning Sam,
We take pride in putting our customers first. I am glad to hear you’ve had so many great experiences ordering with us over the years. We appreciate your business and look forward to being a committed partner in your success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Good Morning Phil,
Thank you for letting us be more than a supplier but a committed partner to your business success. We look forward to the future with you and your growing business.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
Reply from The Cary Company
Good Morning Rebecca,
Thank you for your support. I am thrilled to hear you had a great experience all around! We appreciate your business and look forward to being a committed partner in your success.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
We had such a good experience with both…
We had such a good experience with both the customer service folks and the shipping/receiving folks at the factory in Addison! Thanks for making our order quick and painless!
1 June 2026
Reply from The Cary Company
Good Afternoon Terri,
We take pride in putting our customers first. I am elated to hear that you had a great experience with our customer service and warehouse teams. We appreciate your business and look forward to continuing to provide you with excellent products and service.
Thank you,
Kelsey Pekosh
Quality Assurance Team
The Cary Company
P: 630-629-6600
TheCaryCompany.com
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