The Chalet Company Reviews 

161
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

We had a great family ski week at the chalet Pied de Voute in Meribel. The chalet was spacious and welcoming - we thoroughly enjoyed the cozy fire every evening. Our hosts Hannah and James provi... See more

Company replied

Rated 5 out of 5 stars

We stayed in “Croquette” chalet and it was perfect for our girls skiing trip.. comfortable and spacious yet cosy too! Great location for ease of getting to the village and gondola (bus literally 2 m... See more

Company replied

Rated 5 out of 5 stars

A last minute trip of a lifetime! From start to finish our wonderful host (Anna) bent over backwards to make sure we had the perfect trip. The experience of booking was seamless platform and we could... See more

Company replied

Rated 5 out of 5 stars

We have done two holidays with the chalet company and they have both been fantastic! We are already planning the third. The catered chalets are lovely and very high quality catering by fantastic helpf... See more

Company replied

Company details

  1. Ski holidays
  2. Chalet

Information provided by various external sources

The Chalet Company provides catered ski chalets in Meribel for up to 16.


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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4.9

All reviews

(161)

1 review in the last 12 months

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Rated 5 out of 5 stars

Ski without flight shame

All round good chalet service in Meribel. Croquette was spacious, clean, plentiful food to suit all our groups’ diets, including vegan. The the transfers to and from the slopes worked well (this was our only prior concern). Fantastic location to take the ski train and save CO2 too!

13 January 2020
Unprompted review
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Reply from The Chalet Company

Thank you so much for the review ... glad you had a great holiday and well done on your enviro credentials too!!!

Rated 5 out of 5 stars

Spoilt Rotten

Another excellent week skiing with The Chalet Company. Lovely chalet, beautifully looked after and very well supported by the in resort team. They even managed to arrange 6 days of sunshine and perfect snow conditions - how clever is that!!!

7 January 2020
Unprompted review
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Reply from The Chalet Company

Thank you for the excellent review, Ian...glad you had such a fab time in Chalet Bruyere. And it's our pleasure on the weather...!

Rated 4 out of 5 stars

Emma our Chalet host was a delight and…

Emma our Chalet host was a delight and kept us all fed. The food was healthy and caterered for the vegan, veg and meat eater. The men thought the portions could have been bigger.

The house was cute but the furnishings were a bit more basic than we are used to and we were paying more than we gave before. Great location.

The skiing was brilliant although we could have done without the lack of lockers on day 1 which had been Alex’s suggestion. That and the fact we were accused of taking someone else’s poles and they then didn’t turn up at the rendezvous resulted in a few lost hours of skiing for some of the party.

Only really problem was a shortage of dry wood and kidding which made making the fire difficult.

Other than that we had a good time despite illnesses and injuries.

7 January 2020
Unprompted review
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Reply from The Chalet Company

Thanks for the review...glad you had a good time overall and my apologies for where we could have done better.

Rated 4 out of 5 stars

Chalet Bruyere

Tom and Hannah were delightful hosts in Chalet Bruyere. Nothing was too much trouble. They made our holiday special. Having minibus transfer to the slopes was very convenient even though the bus and gondola were very close to the chalet. Anneliese and Anna in the office were most helpful. If we went to Meribel again we would probably book with The Chalet Company.

6 January 2020
Unprompted review
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Reply from The Chalet Company

Thanks for the review Christine...next time, we'll make it five stars!

Rated 5 out of 5 stars

Our sixth stay with The Chalet Company

Customer care is excellent from the moment you book, resort staff are lovely, food excellent. The perfect chalet company!!

6 January 2020
Unprompted review
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Reply from The Chalet Company

Thank you Mike...always great to have you come to stay. We appreciate your loyal custom...!

Rated 5 out of 5 stars

Amazing service both prior to leaving…

Amazing service both prior to leaving and in resort. Anneliese was always on hand to answer questions and organise things pre departure. I resort Anna our host was amazing and made our stay truly magical. I would use Chalet Company again without a doubt.

6 January 2020
Unprompted review
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Reply from The Chalet Company

Thanks for the kind review David...so glad that you had such a nice stay!

Rated 5 out of 5 stars

Fabulous

The chalet company were excellent at accommodating all the requirements of a very fussy group! They provided us with lots of relevant information pre departure and stayed in touch throughout our week away to ensure that we had the best holiday we could. We will definitely be using them again in future.

6 January 2020
Unprompted review
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Reply from The Chalet Company

Thanks so much for the great review Keeren...glad you had such a good holiday and we look forward to hosting you again soon!

Rated 5 out of 5 stars

The Chalet Company were excellent in…

The Chalet Company were excellent in providing all the information needed pre-departure and also throughout our stay to make our first family skiing holiday perfect. The children want to go back, what more is there to say!

2 January 2020
Unprompted review
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Reply from The Chalet Company

Thanks for the kind review Matt...so glad you had a nice first family skiing holiday! And Happy New Year to you too!

Rated 5 out of 5 stars

A great holiday

A great company, will use again. Very good after sales and in resort service. Friendly, organised and welcoming staff who went the extra mile to overcome any issues. Thank you for a lovely holiday. Recommend.

31 December 2019
Unprompted review
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Reply from The Chalet Company

Thank you so much for the kind review Nicky...so delighted that you had a great holiday and we would love to host you again soon!

Rated 5 out of 5 stars

Five Star Experience

We would 100% recommend The Chalet Company having just returned from a week in Meribel staying in Chalet Impala. Our chalet hosts, Aimee and Charlie were absolutely first class and the food they served was fantastic! I've brought all the recipes home with me!! The Chalet Company is run by 2 brothers who state in the resort information pack that their aim is to maintain the high standards and attention to detail that their mother instilled in them. I have to say that I think their mother would be a very proud woman as we found the service that we received all the way from initial contact through to returning home to be exemplary. They would definitely be our first choice of chalet companies in Meribel for the future. Thank you for a fabulous holiday!!

31 December 2019
Unprompted review
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Reply from The Chalet Company

Thanks for the review Sam...I think this has to be my favourite review ever and I have already passed it on to Mother!!! Glad you had such a good time in Chalet Impala...Happy New Year!

Rated 4 out of 5 stars

We had a great week with The Chalet…

We had a great week with The Chalet Company. Our Chalet hosts were amazing and went above and beyond to make us feel special and cared for. The food was very good quality and all the little touches had been thought about. I would recommend The Chalet Company and think they represent good value for money. Very pleased!

31 December 2019
Unprompted review
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Reply from The Chalet Company

Thank you Vicky...we appreciate your kind review and delighted you had such a nice time in Chalet Bruyere!

Rated 5 out of 5 stars

THANKYOU

LOVELY CHALET LOVELY PEOPLE

30 December 2019
Unprompted review
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Reply from The Chalet Company

Thank you for the review Deborah...short but VERY sweet!!!

Happy New Year!

Rated 5 out of 5 stars

Meribel Chalet

Service from start to finish was excellent - from my initial conversations with the office to our Christmas week in the chalet. Chalet itself was perfect, and our chalet host was exceptional. We will definitely contact The Chalet Company for our next ski holiday! Thanks to all!!

30 December 2019
Unprompted review
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Reply from The Chalet Company

Thank you for the fantastic review Benn...glad you liked Chalet Croquette and that you were well looked-after. Hopefully see you again soon!

Rated 5 out of 5 stars

An excellent company who provide great…

An excellent company who provide great customer service in lovely chalets. Staff are helpful and clearly happy in their jobs. Bring back French sausages please!

30 December 2019
Unprompted review
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Reply from The Chalet Company

Thank you so much for your review Morag...glad you had a nice time and if you are back next season, I shall be sure to get you some saucissons!

Rated 5 out of 5 stars

Amazing!

I’m so happy i stumbled across The Chalet Company. We have just had the most amazing week in one of their chalets. Everything was perfect, the chalet itself was cozy and clean and in a great location, our host was so lovely and cooked the most delicious food. The communication from the moment we booked was brilliant and nothing was to much trouble. I will definitely be using this company again.

30 December 2019
Unprompted review
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Reply from The Chalet Company

Thanks Tracey...we are delighted that you found us too! So glad you had such a nice holiday and we would love to welcome you back again!

Rated 4 out of 5 stars

Good skiing holiday in Meribel

Good skiing holiday in Meribel. Very efficient booking service and office staff who organised taxi, restaurants and all manner of requests happily. Very friendly and helpful chalet team and the food was good - even when we have 6 picky children among us. Christmas dinner was epic. Chalet Evergreen location is amazing - right next to a ski run which takes you down to a chair lift and one green run to Meribel Centre.

30 December 2019
Unprompted review
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Reply from The Chalet Company

Thanks for the kind review Wai...I am glad you had a great holiday! Happy New Year to you too...

Rated 4 out of 5 stars

Chalet Phoenix - Les Allues

I enjoyed my stay in Chalet Phoenix by The Chalet Company in Les Allues. We were a group of solo travellers part of a ski instructors course. Being the first guests of the season there were a couple of minor faults in the chalet, but these were resolved during our stay. Out hosts (Emma, Molly and Nathalie) were helpful, courteous and generally lovely. The Chalet was simply furnished but comfortable and cozy. Quite an old chalet with age related issues (crackling floors) but a nice warm place to come after skiing. In summary for the price we paid I was happy with the standards of the accommodation and super happy with the service provided by the staff.

26 December 2019
Unprompted review
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Reply from The Chalet Company

Thanks for the review Jose and congrats on passing the BASI Level 1 exam!

Rated 5 out of 5 stars

Fantastic hosts

Fantastic hosts, delicious food. Nothing was too much trouble.

24 December 2019
Unprompted review
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Reply from The Chalet Company

Thank you Amanda...delighted that you enjoyed your stay in Pied de Voute and that we had some amazing early season snow!

Rated 5 out of 5 stars

Excellent all round

Excellent service throughout the booking process. I love how easy it is to access all the booking information and organise extras online, particularly when travelling as a large party. This is our second stay with The Chalet Company - first time a group of 8, second time a group of 16. Hosts, drivers and all other staff were friendly, efficient, charming and accommodating. Food was excellent, good wine and comfortable, clean accommodation. We've been staying as a group in catered chalets for many years now and The Chalet Company are the best we've experienced. Also excellent value for money.

24 December 2019
Unprompted review
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Reply from The Chalet Company

Thank you so much for your fantastic review Becky...we are delighted you had such a nice stay in PdV and that you were so well looked-after!

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