TheCharmWorks Reviews 

406
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Really pleased with my silver bracelet, perfect fit, came in a lovely box, Really good price and delivery was quick.

Rated 5 out of 5 stars

I’ve been using The Charmworks for a few years to purchase charms for a remembrance bracelet. They have such a beautiful choice & always deliver promptly. Each charm comes in its owns little bag & my... See more

Rated 5 out of 5 stars

UNBELIEVABLE Customer service. Absolutely above and beyond any expectations. I have been ordering charms for my great nieces since they were born so 18 years now. This year I posted them off and th... See more

Rated 5 out of 5 stars

My order arrived within a few days in a beautiful presentation box. My family had ordered a charm bracelet for my daughters birthday as she is about to go travelling around the globe. We all picked... See more

Company details

  1. Jewellery shop

Written by the company

TheCharmWorks is 100% Sterling Silver. We have over 2,000 charms and 50 Charm Bracelets on offer for you to hand-pick your very own personalised Charm Bracelet. We are committed to excellence in product and service quality and pride ourselves on our friendly approachable customer service. Any queries...just get in touch! TheCharmWorks


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

406 reviews

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4.6

All reviews

(406)

8 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Brilliant company and staff

Absolutely incredible customer service, really helpful and efficient. Fast delivery, well packaged, Lovely products, I will definitely be shopping with them again.

9 January 2020
Unprompted review
Rated 5 out of 5 stars

My order arrived within a few days in

My order arrived within a few days in a beautiful presentation box.
My family had ordered a charm bracelet for my daughters birthday as she is about to go travelling around the globe. We all picked a charm that represented us and we chose a golden retriever to represent our dog Fred. Each charm was beautifully made and th bracelet arrived with them all attached.
My daughter loved it, and a few tears were shed !!

13 October 2019
Unprompted review
Rated 5 out of 5 stars

Well made silver charm

Excellent products, service and quick delivery. Love the Tiger charm I bought, it's a lovely well made charm with enough weight to make it feel very solid and the lobster clasp makes is easy to clip onto a chain bracelet.

11 October 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic products at a fair price and…

Fantastic products at a fair price and wonderful customer service.

Over the past couple of months I have placed multiple orders with this company and they never fail to impress me. The products they sell are wonderful and often better than pictured. Their delivery is speedy and I will usually receive my order the next day! Just brilliant!

If you have an issue with any of their products, do not hesitate to contact them. A couple of the items I ordered were faulty and without hesitation they sent me out replacements. 10/10

15 August 2019
Unprompted review
Rated 5 out of 5 stars

The charms that we received have the…

The charms that we received have the cleanest lines I have seen, I was not clear on an option when ordering but I was called the next day to clarify the order to make sure that everything was exactly as I wanted.
Top rate charms and Top rate customer service

8 August 2019
Unprompted review
Rated 5 out of 5 stars

Excellent selection of charms

Excellent selection of charms, good size and good detail on the charms. Prices are very reasonable and I have bought several from this site and will buy more in time.

19 July 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. Ordered a charm online - very easy process. It arrived promptly and was lovely exactly like the photograph.

11 July 2019
Unprompted review
Rated 5 out of 5 stars

All Your Jewelry Needs

Needed to extend a bracelet, found THE CHARM WORKS online and they had the sterling silver split rings I needed. Online ordering was easy, delivery was fast and goods were good quality. The Charm Works will now be my new go-to jewellery store. :)

12 June 2019
Unprompted review
Rated 5 out of 5 stars

I first found The Charm Works website…

I first found The Charm Works website when I was looking to buy a charm bracelet for my grandaughter some five years ago. I have since bought charms and another two bracelets for my other grandaughters. The website is clear and very easy to use. It is easy to place orders and it is a trustworthy site. I have been delighted with every purchase from this company and would highly recommend it to all.

8 May 2019
Unprompted review
Rated 5 out of 5 stars

Girls charm bracelet and charms.

I bought a very dainty bracelet, and one charm. Before that could be despatched I ordered a second charm and the company was so kind in attaching both charms for me before delivery to me. The charms are very tiny and really in keeping with the size of the delicate bracelet.
The service is absolutely outstanding: enquiries are answered very promptly and thoroughly, packaging was beautiful and very much appreciated as it was not expected, and the items are highest quality and yet extremely affordable.
I would highly recommend anyone considering buying jewellery to use this company. You will not be disappointed.
My gift was to be sent to SA for my grand daughters birthday and I cannot wait to see her response when she opens her gift. I know she is going to treasure the bracelet.
I am looking forward to ordering more charms and having them engraved in the future.
Outstanding service and value.
Thank you very much indeed.

25 April 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful charms

This website is great. I have never not been able to find a suitable charm. We collect charms for each holiday or milestone in our lives. With less and less jewellers stocking the traditional charms it is becoming increasingly difficult to do. I am reassured knowing I can always find one here and they are always top quality. The postage is super quick too and reasonably priced which just adds to the easy shopping experience.

25 April 2019
Unprompted review
Rated 5 out of 5 stars

Most of my charms on mine and my…

Most of my charms on mine and my granddaughters bracelet have ben purchased from yourselves. Most are sentimental and look good when attached to our bracelets. I like the message written on the receipt when the items are delivered. Will most certainly carry on purchasing from The Charm Works when we want further charms.

20 April 2019
Unprompted review
Rated 5 out of 5 stars

Thoroughly Charmed

I have been buying charms for my Christian bracelet from this wonderful company. Each charm has been exquisite in design and quality. I have also purchased tags that have been beautifully engraved to the highest quality. I cannot recommend this company highly enough and if it were possible I would rate The Charmworks 7 stars!

19 April 2019
Unprompted review
Rated 5 out of 5 stars

Excellent service and value

Excellent service and value. The website was clear with good pics. My order was placed and I was updated at every stage. My charm bracelet and charms arrived in excellent time in good condition in a wee presentation box. Lovely wee gift for my niece. Great value, great service. Im very happy and would use them again

12 April 2019
Unprompted review
Rated 5 out of 5 stars

Great company.

Excellent fast, efficient service. Easy to use website with lots of choice. Great customer service as well, loved that they attached charms to the bracelet for you. I will deffinately be a regular customer from now on. Many thanks and keep up the good work.

1 March 2019
Unprompted review

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