The Chilli Jam Man Reviews 923

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their exceptional quality, delicious flavors, and versatility, often incorporating them into various dishes and meals. Many people highlight the wide range of products available, including jams, sauces, and honeys, noting their ability to add a perfect balance of sweetness and heat. Reviewers also frequently commend the company for its efficient and prompt delivery service, with items arriving well-packaged and in perfect condition. The ordering process is described as easy and smooth, and the customer service is appreciated for quick responses. However, some customers reported issues with specific delivery carriers and occasional mix-ups with house numbers on packages.

What people talk about most

Product

Reviewers consistently express high satisfaction with the products, highlighting their delicious taste,... See more

Quality

Consumers find quality to be positive, consistently praising the products for their taste and versatility.... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently praise the prompt and... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the ease of ordering through the... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely the kindest, most helpful and hands down best Chilli Jam Sorcerer/Wizzard/Alchemist Chef. You can taste the motto of "boring food brilliant". I am running out of ideas how to incorporate th... See more

Company replied

Rated 5 out of 5 stars

Our eyes met across a food stall and my life changed forever. Simon, Bonnie and the Chillsters have continued to produce such a high quality product consistently for nearly two decades. Right from t... See more

Company replied

Rated 5 out of 5 stars

I’ve just finished the Yorkshire Wolds Chilli Jam and absolutely loved it – great balance of sweetness and heat without overpowering anything. The Jamonnaise was a really nice surprise too. I’v... See more

Company replied

Rated 5 out of 5 stars

I first bought their products at York Chocolate Festival 2025. Everything we bought was amazing. 1tsp of the ghost chilli chutney lifts any dish you add it to, and added to yoghurt makes a great m... See more

Company replied


Company details

  1. #1 of 73 best companies in Food producer
  2. #1 of 9 best companies in Condiments supplier
  3. #1 of 89 best companies in Food Manufacturer

Information provided by various external sources

Make Boring Food Brilliant with our award-winning range of chilli jams and sauces.


Contact info

5.0

Excellent

TrustScore 5 out of 5

923 reviews

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Asks customers to review

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Rated 5 out of 5 stars

Items arrived broken but chilli jam…

Items arrived broken but chilli jam sent out replacement immediately. Nothing wrong with packaging just poor handling by carrier.

25 February 2026
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Reply from The Chilli Jam Man

Thanks for the lovely review, Carl - it's really frustrating when there's a breakage, but we're pleased you gave us the chance to fix it!

Rated 5 out of 5 stars

Hot service all round !!

Prompt reply to emails. Very helpful and amazing customer service. Our order was despatched very quickly. Very well packaged.

26 February 2026
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Reply from The Chilli Jam Man

Thank you so much for taking the time to leave us such a lovely review. As a small business, it means a lot!

Rated 5 out of 5 stars

Quick delivery, fantastic gifts.

Quick delivery, fantastic gift.
Always shop at The Chilli Jam Man and always will.

13 February 2026
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Reply from The Chilli Jam Man

Thank you so much, Jen - that's such a lovely review!

Rated 5 out of 5 stars

Finished the jar before finding time to review!

I’ve just finished the Yorkshire Wolds Chilli Jam and absolutely loved it – great balance of sweetness and heat without overpowering anything.

The Jamonnaise was a really nice surprise too. I’ve enjoyed it so far and I’m still yet to try it stirred through pasta as recommended, which I’m looking forward to.

Only the Chilli & Garlic one left to try now!

Everything arrived well packaged and in perfect condition.

29 January 2026
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Reply from The Chilli Jam Man

Hi Mathew! Thank you so much for taking the time to leave us such a lovely review, it's really appreciated!

Rated 5 out of 5 stars

Too good not to share!

So happy that you got some more mango bhutney back in stock, after my son’s gf picked some up at a market in York and gave it to me as a present but it was soon gone! So I had to order a 6 pack and also treat myself to some lime tickle and smokey chilli jam too. Delicious with all kinds of curries and also cheeses too! Delivery swift and pain free, perfect!

4 February 2026
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Reply from The Chilli Jam Man

Thanks, Richard! Great to hear how much you're enjoying our Mango Bhutney, it's really appreciated.

Rated 5 out of 5 stars

Absolutely the best!

Absolutely the kindest, most helpful and hands down best Chilli Jam Sorcerer/Wizzard/Alchemist Chef. You can taste the motto of "boring food brilliant". I am running out of ideas how to incorporate the products. From boiling rice in rice cooker with a hint of Scotch Bonnet, glazing gammon with Hot Honey, to topping a hot-dog with Jamonnaise. I dare you, try it yourself.

26 January 2026
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Reply from The Chilli Jam Man

This is such a brilliant review, thank you so much! If you haven't tried it yet, try mixing our Scotch Bonnet chilli jam with passata and using it as a pizza base - it's delicious! 😁

Rated 5 out of 5 stars

Love this stuff

Love this stuff!
Always fast dispatch too!

26 January 2026
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Reply from The Chilli Jam Man

Thanks for the 5 star review, Jade - it's really appreciated!

Rated 5 out of 5 stars

Thanks one again…

Another great shipment of my favourite relishes. Thank you.

26 January 2026
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Reply from The Chilli Jam Man

Thanks for taking the time to leave us another 5-star review, Andy - as a small business, it means a lot.

Rated 5 out of 5 stars

Repeat buyer.

Repeat buyer as I can’t live without it for my cheese on toast🤤

16 January 2026
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Reply from The Chilli Jam Man

Thanks for the 5-star review, Steven - we're totally with you when it comes to chilli jam + cheese on toast!

Rated 5 out of 5 stars

All round excellent service and products.

Ordering very easy via the website. Products are delicious. Packaging very secure and kept the product safe. Prompt delivery.

12 January 2026
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Reply from The Chilli Jam Man

Thanks, Liz - as one of our regular customers, we'd give you 5 stars too!

Rated 5 out of 5 stars

The best chilli jam and cider

The best chilli jam and cider. Fast delivery and without any issues. Thank you

6 January 2026
The Chilli Jam Man logo

Reply from The Chilli Jam Man

Thank you so much for the 5-star review, Natasha - as a small business, it means a lot!

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