Thechillitrail Reviews 

85
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the rich, authentic, and versatile flavours of the handmade chilli pastes, noting that they instantly transform everyday dishes like rice, noodles, and curries. Buyers also appreciate the eco-friendly packaging and highlight the fast, reliable delivery service alongside smooth online ordering experiences. Some reviewers were happy with purchasing these flavourful products as wonderful gifts for friends and family members. Consumers additionally note that a little amount goes a long way due to the balanced heat profile, making each jar exceptionally long-lasting and a true stock-cupboard essential.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the incredibly rich, bold, and... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the products are excellent and made with... See more

Delivery service

People report positive experiences with delivery service, highlighting that ordering is really easy and... See more

Order

Consumers find order to be positive, highlighting a seamless and easy process from start to finish. Reviewers... See more

User experience

Customers had positive experiences with user experience, sharing that they are really pleased and obsessed... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My partner gifted me the Chilli Trail paste after finding you at a local event. It’s now my favourite and is added to most things. So glad I found you online. Purchased some more and Looking forward t... See more

Company replied

Rated 5 out of 5 stars

A brilliant brand and product, handmade in Brighton. The two co-founders are genuinely lovely people who are clearly putting their heart and soul into The Chilli Trail, and it truly shows in the qua... See more

Rated 5 out of 5 stars

Chilli Trail chilli paste is absolutely brilliant — rich, bold, and beautifully balanced. It has a deep, authentic chilli flavour with just the right level of heat, rather than being overpowering, and... See more

Company replied

Rated 5 out of 5 stars

This Sri Lankan chilli paste is next-level. The flavour is rich, smoky, and beautifully balanced with just the right amount of heat. I’ve been adding it to rice, noodles, stir-fries, even on top of... See more

Company replied


Company details

  1. #12 of 93 best companies in Food Manufacturer
  2. #4 of 8 best companies in Condiments supplier

Written by the company

We're a small-batch chilli condiment business based in Brighton, inspired by flavours discovered during our year's travels.


Contact info

4.9

Excellent

TrustScore 5 out of 5

85 reviews

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4.9

All reviews

(85)

85 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Essential item!

An amazing addition to ANY meal or snack. Perfect level of spiceiness. My only gripe is that the jars aren’t 10x bigger! Yum.

17 February 2026
Unprompted review
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Reply from Thechillitrail

Hey Brody, thank you for the kind words! Who knows…we might bring out a XL jar in the future

Rated 5 out of 5 stars

Fantastic recipe

Fantastic recipe! Worth the price, works with everything. I hope you guys go far, fantastic concept xx

17 February 2026
Unprompted review
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Reply from Thechillitrail

Thank you so much Nadia! We love your support for The Chilli Trail

Rated 5 out of 5 stars

Incredible chilli

Incredible chilli, wow! Absolutely delicious, awesome branding and delivered super fast. Will be ordering more for sure! Highly recommended!

10 February 2026
Unprompted review
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Reply from Thechillitrail

You’re our biggest fan, thanks a lot Kevin! We can’t wait to send you more jars in the future

Rated 5 out of 5 stars

Tastes fantastic

Tastes fantastic, and so versatile. Using it on everything. Super quick delivery and well packaged.

4 February 2026
Unprompted review
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Reply from Thechillitrail

Thank you Lisa, so pleased you like the taste and cooking with chilli paste!

Rated 5 out of 5 stars

A really impressive chilli paste

A really impressive chilli paste - full of flavour, well balanced and clearly made with care. Works beautifully in everyday cooking and adds real depth to dishes

26 January 2026
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Reply from Thechillitrail

Thanks Anusha, it’s so lovely to hear how much you like our chilli pastes. We can’t wait to show you our next product!

Rated 5 out of 5 stars

The chilli paste tastes incredible and…

The chilli paste tastes incredible and is my new alternative to crispy chilli oil. It goes with literally everything and has a really nice smoky heat to it

22 January 2026
Unprompted review
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Reply from Thechillitrail

This means a lot, thank you for taking the time to write us such a positive review!

Rated 5 out of 5 stars

Amazing homemade chilli oil with such…

Amazing homemade chilli oil with such fragrance! I love the story - keep at it Harriet and Theo, look forward to trying your next flavour!

14 January 2026
Unprompted review
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Reply from Thechillitrail

Thanks James, we really appreciate the kind words and your support!

Theo & Harriet

Rated 5 out of 5 stars

Great product

Great product! We used the shrimp chilli in our curries, soups and as a condiment. The taste is really nice, spicy but with a bit of sweetness to it. It also was delivered in good condition and quite soon after I placed my order. We have ran out in just over a month and can’t wait to order more :)

18 November 2025
Unprompted review
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Reply from Thechillitrail

Hi Beth,

Thank you for the lovely review. We’re so glad you enjoyed the Original Sri Lankan Style Chilli Paste and can’t wait to have you back for more.

Theo & Harriet

Rated 5 out of 5 stars

Really happy with this product

Really happy with this product! Tasty, spicy (but not too spicy) and goes with everything!
Product received on time.
The delivery is quite expensive (VS the product itself) which is a shame!
Other thing I would say is I bought these as a gift (after having them gifted to me previously!) but the box they arrived in was the 'delivery' box! So they had the 'fragile' tape all around it! Means I either need to find another box or explain the box being the 'delivery' box and not a 'presentation' box.
The personalised note in it was nice as well.

11 January 2026
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Reply from Thechillitrail

Hi Jonny,

Thank you so much for your lovely review and for sharing your feedback. Thanks as well for the note on gifting. We’ll be adding a gifting option at checkout this year so we can pack orders appropriately when they’re intended as presents.

Theo & Harriet

Rated 5 out of 5 stars

A very versatile and unique chilli…

A very versatile and unique chilli paste! I’ve only tried it as a condiment but I feel it would work really well as an ingredient too. No preservatives and a 4 week shelf life really sweeten the deal too

19 January 2026
Unprompted review
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Reply from Thechillitrail

Hey Cam,

Thanks for such a nice review of our chilli pastes. We’re so pleased that you love it and look forward to shipping you more jars soon!

Theo & Harriet

Rated 5 out of 5 stars

Chilli Trail chilli paste is absolutely…

Chilli Trail chilli paste is absolutely brilliant — rich, bold, and beautifully balanced. It has a deep, authentic chilli flavour with just the right level of heat, rather than being overpowering, and you can really taste the quality of the ingredients. It adds instant depth to any dish, whether you’re cooking, marinating, or just finishing a meal. One of those rare chilli pastes that’s both versatile and genuinely addictive 🌶️

10 January 2026
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Reply from Thechillitrail

Hi Dilshan,

Thank you so much for the lovely review. We’re so happy you enjoyed the balance of flavour and bought so many jars - you’ve been an amazing customer since launching so I just wanted to say a BIG thank you!

Theo & Harriet

Rated 5 out of 5 stars

As a Sri Lankan, this hits the spot

As a Sri Lankan, I can happily say this took me back to the chilli paste back home. Brilliant flavour and spicy just how I like it. Would highly recommend and would purchase again.

11 January 2026
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Reply from Thechillitrail

Hi Shadir,

Thank you so much for your lovely review. We’re thrilled to hear it took you back to chilli paste from home in Sri Lanka. That means a great deal to us!

Hope to see you again soon 🌶️

Theo & Harriet

Rated 5 out of 5 stars

World class

World class. Highly recommended

10 January 2026
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Reply from Thechillitrail

Thanks Andy, we really appreciate the kind words!

Rated 5 out of 5 stars

Rounded flavour

Quick delivery, amazing taste - the vegan chilli sauce has become a staple in our house. Added to vegan bolognaise for depth of flavour or added from the jar to baked potatoes, it improves all types of meal.

12 January 2026
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Reply from Thechillitrail

Hi Nicky,

Thank you so much for your lovely review. We’re so happy to hear it’s become a staple in your kitchen. We love the idea of adding it to vegan bolognese and baked potatoes.

Thanks again for your support, it really means a lot to us 🌶️

Theo & Harriet

Rated 5 out of 5 stars

Out of this world!

The vegan chilli paste is out of this world. I'd love to buy a much bigger jar of it as I'm using it on everything and get through it so quickly. I first bought it at a Christmas maker's market and hope to see it everywhere soon. Best of luck to your small business!!

3 January 2026
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Reply from Thechillitrail

Hi Louise,

Thank you so much for the lovely review. We’re thrilled you’re enjoying it so much and love the idea of a bigger jar.

Hopefully we’ll see you at another market again soon. Thanks again for your support 🌶️

Theo & Harriet

Rated 5 out of 5 stars

Love this chilli paste!

Loved using the Sri Lankan Style vegan chilli paste - so full of flavour with a good kick! Easy to order, fast delivery, and I’ll be definitely be reordering!

16 January 2026
Unprompted review
Thechillitrail logo

Reply from Thechillitrail

Hey Alisha,

Thank you for the lovely review, it really means a lot!

Theo & Harriet

Rated 5 out of 5 stars

This Sri Lankan chilli paste is amazing!

This Sri Lankan chilli paste is next-level. The flavour is rich, smoky, and beautifully balanced with just the right amount of heat. I’ve been adding it to rice, noodles, stir-fries, even on top of eggs, and it transforms every dish instantly.

The texture is perfect too—thick, chunky, and packed with flavour in every spoonful. You can tell it’s made with quality ingredients and proper care. If you love bold, authentic flavours, this is an absolute must-try. I’ll definitely be buying it again!

12 January 2026
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Reply from Thechillitrail

Hey Laura,

Thank you for writing us such a thorough and kind review - it means a lot to us. Hopefully we see you again soon. 🌶️

Theo & Harriet

Rated 5 out of 5 stars

Great product

Great product, great service. I was kept up to date with my purchase, which arrived with a handwritten note, great personal touch. Tastes amazing too!

12 November 2025
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Reply from Thechillitrail

Hi Adam,

Thank you so much for your kind review. We’re really glad you enjoyed the product and appreciated the handwritten note.

Theo & Harriet

Rated 5 out of 5 stars

Amazing for jazzing up all sorts of food

I absolutely love my spicy food and these chili pastes really deliver! I've been mixing into loads of different things; a personal favourite has been jazzing up plain old chicken soup. It's become a stock-cupboard essential of mine already

10 December 2025
Unprompted review

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