The Cleaning Doc Reviews 171

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and high-quality results, often noting that their items, including designer garments and coats, were returned looking brand new. Many appreciate the quick turnaround times and the staff's clear, honest communication regarding the cleaning process and potential outcomes. Reviewers frequently highlight the company's ability to remove stubborn stains that other dry cleaners couldn't handle, saving valuable and sentimental items. The professionalism and attentiveness of the staff are also commonly mentioned, with many expressing their intent to use the service again for their premium clothing.

What people talk about most

Service

Users describe positive interactions with service, consistently praising the excellent and fast service. Many... See more

Product

Customers consistently note positive experiences with product. Many reviewers express delight, stating that... See more

Quality

People report positive experiences with quality. Customers are consistently delighted with the results, often... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team for being friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Massive thanks to The Cleaning Doc for the super quick service. My Stone Island Had Lost Its puffer, They did they magic & fully revamped and finally had its puff back like NEW, honestly the quality a... See more

Rated 5 out of 5 stars

Sent a Canada Goose coat to be cleaned. I was a bit unsure about sending it, but it had a stain on I couldn’t remove and they were very responsive and I read good reviews. They provided very clear ins... See more

Rated 5 out of 5 stars

Gave them my canada goose coat on tuesday which had a lot of soiling hadnt been washed since i purchased it just recieved it back today and wow what a big difference looks like its a brand new coat. A... See more

Rated 5 out of 5 stars

The people were clear with their communication. I sent 2 Ami Paris jumpers and a Moncler Maya which were returned to me cleaned to the point where I thought they sent me brand new items. The people... See more


Company details

  1. Dry cleaner

Written by the company

The Cleaning Doc is your designer dry cleaner. we keep your clothes looking their best. With our pick-up and drop off service, we use the best techniques to bring back that gorgeous gleam, eradicating whatever problem caused these stains…believe us when we say these stains will not last any longer than they have to!


Contact info

4.8

Excellent

TrustScore 5 out of 5

171 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

The best!!

I have used cleaning doc several times now and they never disappoint! Great customer service reasonable prices and of course my clothing items were 10/10!! Fast service! Thank you to Bobby and the team!

29 October 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service , coat looks band new would definitely recommend. The process was very fast all together only took about a week .

23 October 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

Amazing service! Really good communication. Staff, I can’t thank enough for everything. Coat looks new again. So so happy with the result!

18 October 2024
Unprompted review
Rated 5 out of 5 stars

My coat was in a very bad way

My coat was in a very bad way, I sent it off to them to sort it out. They had the coat for about a week and I have just received it, looks like a brand new coat, very happy with what they have done. I wouldn’t take my nice clothes anywhere but to the cleaning doc team. Very trustworthy people and they take great care of you’re expensive clothes.

17 October 2024
Unprompted review
Rated 5 out of 5 stars

Very happy!

Bobby met me half way to collect the coat and dropped it back off for me! Coat came back a lot fresher and very pleased with it will definitely use again.

15 October 2024
Unprompted review
Rated 5 out of 5 stars

Bobby and the team were a pleasure to…

Bobby and the team were a pleasure to deal with. I have used many local dry cleaners but none even came close to the service provided by the cleaning doc. Very impressive work. They were able to fix an LV t shirt deemed unfixable by several other dry cleaners. Highly recommend to those looking for a top end service. If you want your designer items treated with care and love then cleaning doc is the company for you.

8 October 2024
Unprompted review
Rated 5 out of 5 stars

fantastic door to door service …

before i knew of this fantastic service i had my canada goose parka damaged by “Johnson’s” and paid £75 for the privilege!! which i might add declined all responsibility. the cleaning doc picked up my coat did a super job and delivered it back. can’t ask for more. well done guys i would recommend this for all you high end clothing, wish i’d known about you sooner

12 October 2024
Unprompted review
Rated 5 out of 5 stars

WOW 5 star Prada blood disaster

After contacting numerous luxury/designer cleaning company’s in my own city (Glasgow) nobody could fix my shoe. A brand new pair of £690 Prada Americas cups grey/silver/white… My left heel had cut quite badly and bled onto the white inside / and the silver on the heel. They had only been worn for 4 hours so as you can imagine I was gutted. After contacting The Cleaning Doc “Bobby” advised me to send the left shoe special deliver through Royal Mail and see if any thing could be done. Throughout the process the communication was honestly next level 5 star alone… Then to my amazement my shoe was as good as new again!!! After 3 days I had it back and can now wear them again. I can’t thank Bobbby and the team at TCD enough!! 100* my go to no for all my clothes jackets & shoes ( also all my friends have been recommended to try because the service and outcome was unreal

Thanks again guys

Andrew from Gtown ;)

4 October 2024
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, saved my moncler coat , I washed it at home alone. My mistake I know.. but they saved my coat and all the damage I did.. arrived quickly, clean, puffy, very good service

8 October 2024
Unprompted review
Rated 5 out of 5 stars

10s all across the board!

10s all across the board. You’ll not be disappointed not only are you assured that all your luxury items (both clothes and shoes )are well taken care of. team go above and beyond to deliver excellent service. Look no further! You’ll not be disappointed!

1 October 2024
Unprompted review
Rated 5 out of 5 stars

Amazing Service

I used these guys for the first time on a Christian Dior towelling tee shirt. My word what a service! The brought it back to life and back to vibrant white. Highly recommend The Cleaning Doc for any clothes of value. Top class!

6 October 2024
Unprompted review
Rated 5 out of 5 stars

Genuinely the best in the business!!!

I’ve used cleaning doc for a number of years and have never known dry cleaners like it. Immense passion for service, innovation, customer care and being the best in the business. I would never trust anyone else!! If you’re scared of having your goose, moncler, Dior or LV cleaned, then please go to the cleaning doc. They will keep you informed and genuinely care for your product.Thank you for all you do guys. I’m proud to have known you since the start.

4 October 2024
Unprompted review
Rated 5 out of 5 stars

TheCleaningDoc sorted my Canada goose…

TheCleaningDoc sorted my Canada goose out, went from almost throwing it away to wearing it like it was brand new, big shout out to Bobby who I spoke to throughout the process and he kept me updated would 100% recommend

6 October 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

I have a Mackage Kent-Z puffer coat in a garnett Red colour with stains like grease. I been following the cleaning doc on instagram i saw there posts and work. It gave me confidence they can tackle the stains on my coat! They had coat for six days they sent it back looking brand new and puffed up. All stains gone!

I can definitely recommend them. They give you clear communications on your items and reasonable prices

3 October 2024
Unprompted review
Rated 5 out of 5 stars

First Class

Brilliant job with cleaning my t-shirt, and first class service! Will definitely be using The Cleaning Doc again.

4 October 2024
Unprompted review
Rated 5 out of 5 stars

I have recently used the cleaning doc…

I have recently used the cleaning doc and I am very impressed. I have got my coat back and it looks brand new again. The communication with the team throughout the whole process was amazing. I can’t thank them enough- I highly recommend!

3 October 2024
Unprompted review

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