The Coffeevine Reviews 

241
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

I have been using it for years and everytime I get best quality of beans. Only downside is getting a bit of expensive year over year :)

Rated 5 out of 5 stars

The coffee selection is always high quality, beautifully roasted, and truly reflects the best of specialty coffee from around Europe. Each box is like a new adventure. Shipping is reliable, the pac... See more

Rated 5 out of 5 stars

I've been using Coffeevine for almost a year now and it's honestly Europe's best coffee subscription. Being cooped up at home during a tough 2020, having access to world-class coffee from across the w... See more

Company replied

Rated 5 out of 5 stars

Without a doubt europes best coffee subscription service at the moment. Could not reccomend this subscription service enough!! You get to try a wide variety of amazing coffees from every corner of E... See more

Company replied

Company details

  1. Coffee wholesaler
  2. also in
  3. Coffee store

Written by the company

The Coffeevine brings you one step closer to the world's best roasters. Discover exciting and freshly roasted crowd pleasers alongside rare and unique lots and have your monthly coffee supply delivered straight to your door. We ship to hundreds of happy customers in over 40+ countries every month.


Contact info

4.8

Excellent

TrustScore 5 out of 5

241 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(241)

9 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

all good :-)

all good :-)

21 March 2024
The Coffeevine logo

Reply from The Coffeevine

Hi Colin. Thanks for your review. We offer two different shipping methods and you chose to go for the cheaper one, which is slower. Maybe opt for our UPS option next time if you want a faster delivery?

Rated 5 out of 5 stars

Excellent and friendly service

Excellent and friendly service. I order the filter subscription and I had a problem with the delivery and Coffee vine went above and beyond in finding a solution. Apart from their service the product has been well received and I'm enjoying coffee from Roasters normally unavailable to me. Highly recommend

22 January 2024
Rated 5 out of 5 stars

Well this is just a perfect way to get…

Well this is just a perfect way to get to know european roaster scene. All lots a perfect, sometimes very different from each other. Honestly I regret I didn't find it earlier. Thank you, the Coffeevine team for the perfect work.

The ordering process is easy, you can choose how many different coffees you want, the shipping costs are more that affordable.

23 January 2024
Rated 5 out of 5 stars

Coffeevine’s curation and expertise rules

Coffeevine is a coffee lover’s dream. I recently moved to Europe from the US, and I’m a bit of a coffee snob, so I was struggling to get to know the European roaster landscape and where to find truly good specialty roasters. Coffeevine’s curation is great, and I love that the subscription comes with a brewing guides, too. It’s nice to have a curation that you can trust. But that said, I don’t think you have to be a snob like me to appreciate it, you can just want to try a variety of coffee roasters and know that what’s being picked is GOOD coffee. Also S/O that snobs like me will appreciate - the timing of their shipments from roast dates is great.

29 January 2024
Unprompted review
Rated 5 out of 5 stars

Loving the whole experience

Loving the whole experience! Every month I wait a bit impatiantly for my coffeevine order to arrive - even though it always is on time. The filter coffee they select is so delicious and I‘ve been loving the roasters they work with. What‘s more is that the coffee is always freshly roasted, I have no idea how they manage do that with all the shipping! The little magazine that comes with every order and the packaging are very nice details as well.

15 December 2023
The Coffeevine logo

Reply from The Coffeevine

Hey Stefanie. Thank you for those kind words. They really mean a lot to us. So nice to have you on board!

Rated 5 out of 5 stars

Coffee diversity

Coffee diversity, good communication..

14 December 2023
The Coffeevine logo

Reply from The Coffeevine

Hey Bilal. Thank you for being a customer! We're happy that you're on board.

Rated 4 out of 5 stars

Coffee is tasty and fresh

Coffee is tasty and fresh, but we need something stronger. Not bitter but with more body

I'd love to try the Italian roast please

14 December 2023
The Coffeevine logo

Reply from The Coffeevine

Hi Raanan. Thanks for your review. As you know, we source our coffees from different leading roasters and 'strength' is a relative term. To some people, a filter roast can be strong and to others, a dark espresso roast is not strong enough. Our roasters work with carefully applied roast profiles to bring out the best flavour of each coffee. Maybe you prefer a different style of roast that is more akin to an Italian roast? In any case, we hope you enjoy our coffees.

Rated 5 out of 5 stars

Solid selection

Solid selection, you get surprised every month by his labor of love on each single coffee.

2 August 2023
The Coffeevine logo

Reply from The Coffeevine

Hi Luca. Thank for your lovely message. We're so happy to hear that you love what we do.

Rated 5 out of 5 stars

Keep it going!!

Alex is great!! What he has made with The Coffeevine is a huge milestone. I love having different coffees from all over Europe every month to enjoy and show my loved ones as well. He has called me a few times when to solve issues. The friend that recommended the service was called by him in a caring way to hear out making her come back (life sometimes gets in between you and coffee)

When it comes to the relationship with customers, oh boy! I wish more business were like his, and him.

Don't think for a second if you wanna try out amazing coffees and get the best service out there!!

2 August 2023
The Coffeevine logo

Reply from The Coffeevine

Hi Laura. Thank you for those kind words. They really mean the world!

Rated 5 out of 5 stars

Good selection of coffee!

Always on time, no problem with delivery, great coffees' every month!

16 July 2023
The Coffeevine logo

Reply from The Coffeevine

Thanks for your nice review Matjaz! We're happy to hear that our coffees always reach you on time!

Rated 5 out of 5 stars

Great help

I encountered a problem on your website. The support team was very helpful and within a few days the problem was resolved.

16 July 2023
The Coffeevine logo

Reply from The Coffeevine

Hi Ari. Thanks for your nice review. We're so glad to hear that we were able to solve the problem for you.

Rated 4 out of 5 stars

Package was really destroyed and coffee…

Package was really destroyed and coffee pakets were also looking very abused.
But guess this is more of an ups problem and 3 coffees being too small for the package size.

17 June 2023
The Coffeevine logo

Reply from The Coffeevine

Hi Erik. We're sorry to hear that your package did not reach you in pristine condition. Unfortunately, we're not able to guarantee that our carriers will handle your package with the utmost care as we would like. Luckily, the coffees themselves were not affected.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look