It took me commenting on their social media post about receiving zero communication for 2 weeks about my purchase for them to respond. When I finally did get my shorts one pair fit but was the wrong... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
SCAM
SCAM! Customer service never responds. I washed the shorts in cold water per the website instructions and they shrunk. It turns out the label says DRY CLEAN. Which saves me from having to wear these poorly-made shorts which are basically nothing more than cheap shapeware. Seriously, you look like you’re wearing underwear.
SCAM - DONT DO IT
I ordered and it wasn't right. I tried to send it back and get a refund and just kept getting the same BS auto response from their "customer support". I really wish there was a way to inform more people about this.
I should have read the reviews before…
I should have read the reviews before ordering! I ordered 2 pair of shorts almost a month ago. I have not received any updates and each time is email the "company" i get the same canned response. BUYER BEWARE and read reviews before ordering from any company, but especially this one!!
Agree with everyone else here -- SCAM
Agree with everyone else here. A complete scam. The address says California, but this is a company that ships directly from China. The shorts are super cheap in both look and feel.
“BEWARE” DO NOT BUY ANYTHING FROM THIS…
“BEWARE” DO NOT BUY ANYTHING FROM THIS COMPANY. They are counterfeit and comes from China! You’ll never get a refund and you’ll never get a response!
I have recently ordered four shorts…
I have recently ordered four shorts from this company almost two weeks ago expectantly waiting but it seems I have made a serious mistake. It's alarming how many bad reviews this company gets from unsatisfied customers which I was unaware of before I make my order. It's kind of like bolting the stable door after the horses have escaped. Please Comfy make a believer out of me else you outta close shop.
WAY TOO LONG ON SHIPPING
The water resistant pants I ordered for my trip to iceland were great quality and good fit.
Only problem, it LITERALLY took two months to get my order!!!! I didn't have them for my trip but I live in a rainy place and I travel frequently so ill keep themso I won't EVER order from them again!!!
I ordered shorts which were never sent
I ordered shorts which were never sent. I’ve been ignored by email and when I called and spoke with someone was told, “we get a lot of emails”. TERRIBLE! Do not order anything from this company.
This Company really deserves NO STARS
This Company really deserves NO STARS. I'm thoroughly frustrated and disappointed. I have attempted multiple times to contact them about the shorts I purchased from them. I purchased 4 shorts all large and they were more like extra small to small. I normally wear medium to large. Even when comparing the larges side by side they were not even the same sizes... and the quality, the quality was not good. I would have never purchased these if I had seen them in public. This company will not stand by their product nor will they respond to you when you try contacting them. If you want to waste your time and money, be sure to buy from Comfy Shorts..... NEVER AGAIN!!!
Do not buy from these guys!
Do not buy from these guys!
Questionably business practices and no communication.
Have had to raise a dispute with PayPal.
Steer clear!
Scam Scam SCAM!!!!!
Load of rubbish and there not…
Load of rubbish and there not Quicksilver shorts as advertised. Poor quality material and stitching.
09620202YV363772T This transaction…
09620202YV363772T This transaction number was an order for (2) shirts. On 01/29/24 I received one shirt that was supposed to be a 3XL. It might fit my 12-year-old grandson but I could not even get my arm in the sleeves. I would like to cancel the other shirt and get my money refunded but I guess that is not in the cards. Scam do not order.
It has been almost 30 days have not…
It has been almost 30 days have not received the package no shipping updates starting to wonder if this is a scam.
Thecomfyshorts.com
The products in the picture are not what you get. The shorts I ordered are supposed to be cotton fabric but they definitely are not. I've been unable to reach customer service so I could return them. They have high jacked pictures from other websites pretending they are theirs. I'm so tired of being scammed out of money.
TOTAL SCAM
First it took six weeks for the items that I ordered to arrive. (from China). Then they were about two sizes too small by U.S. size charts, and the material was of very questionable quality. When I tried to return them, I had to contact Paypal in order to even get a return address from them to send my order back to. I spent $24.85 to return them to someplace in Canada (near Toronto). and then the package was returned as "UNDELIVERABLE...not at this address". Any Paypal was of no further help to get a refund as they said I got the product that I ordered. So, in total I am out $95.00....but I would like to advise you..DO NOT use this company. Total ripoff.
Slow delivery, terrible product
Shorts took forever to be delivered, about 6 weeks. Finally received the shirts and they shrunk dramatically when I washed them. Not happy with product at all.
Package has been in Los Angeles for 9…
Package has been in Los Angeles for 9 days and there have been no shipping updates for 5 days. Phone number is disconnected and customer service email gets bounced back bc 'it may contain a virus'
Trying to get help with a return/refund
I ordered blue shorts! When they arrived, they looked more green so I wanted to return them. I have sent at least 5 emails requesting help on how to return them for a refund. The 1st response asked for the order number which I gave to them. I haven't heard from them after that and any emails I sent after. I will never buy from them again. This has been around 2 weeks trying to get through to them.
SCAM SCAM SCAM
First of all it took 6 weeks to get the product and it was NOTHING like it described. The materials were cheap - not Linen or Twill - as advertised. They were cut several sizes too small (a 3xL Men's were 26" inchest around....) Wrote the company and it was returned to me saying the link in my email contained a virus (it was a copy of their link to my product). PayPal has been unwilling to credit my money back or assist in flagging this company as the SCAM that it is. They copy pictures from reputable websites and pretends it is their product. DO NOT BUY!!!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








