While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

If I could give this company less than 1 star I would. I inquired about the proper INCII names for the dyes in their fragrance dye and it took them a month to get back to me with an “answer”. When t... See more

Rated 1 out of 5 stars

ordered compare to Oleg Cassini (M). Not only was it nothing like the original, it was actually obnoxious and offensive. The original Oleg Cassini for men was musky with notes of dark amber, patchouli... See more

Rated 1 out of 5 stars

Shipping was quick. However, buyer beware, they do not offer returns per their FAQ. Additionally, the scent quality of their body oils is terrible. I ordered scents that I'm very familiar with because... See more

Rated 2 out of 5 stars

I placed an order on the July 22nd and today is the 28th I have not heard from this company regarding the delivery status. Upon completing order there was no delivery date. The "Shop" tracking app inf... See more

1.6

Bad

TrustScore 1.5 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

They asked Chat GPT what’s in the product…

If I could give this company less than 1 star I would. I inquired about the proper INCII names for the dyes in their fragrance dye and it took them a month to get back to me with an “answer”. When they finally did, they sent me a response from Chat GPT where they clearly asked “hey, what’s in our dye?”.
Of course Chat GPT didn’t know, so it just sent me a list of dyes that it could be.
Yes, they asked Chat GPT what is in the product they’re selling to people. This is literally the stupidest response I’ve ever gotten to a product inquiry ever. I have no idea how these people are running a business but it’s obviously terrible.

17 March 2026
Unprompted review
Rated 1 out of 5 stars

ordered compare to Oleg Cassini (M)

ordered compare to Oleg Cassini (M). Not only was it nothing like the original, it was actually obnoxious and offensive. The original Oleg Cassini for men was musky with notes of dark amber, patchouli, and jasmine. This sample smelled more like a soapy disinfectant used in a dentist office. There was no effort to match the original formula. In fact; I doubt they ever even had it.

23 December 2025
Unprompted review
Rated 1 out of 5 stars

I have been ordering Egyptian Musk and…

I have been ordering Egyptian Musk and Curve oil from Common Scents for over 15-18 years. I have been pleased with the quality and have gotten thousands of compliments all over the world. Recently (December 2025) I placed an order for two 1/6 oz of Egyptian Musk and a 1/6 oz bottle of Armani. Upon receiving the fragrances. I was not satisfied with the weak smell. I could tell that there was a slight hint of Egyptian Musk fragrance. But it was not absolutely not enough for the scent to stay in my clothes. Within a minute you could not smell the fragrance. I emailed Common scent to let them know my disappointments. Especially because I’ve been a customer for over 15-18 years. They responded quickly with professionalism. Are a week of responding back and forth. They were NOT willing to make the request of me getting a stronger scent. Unless I returned the two 1/6 oz bottles. Today I 12/2325 call and spoke with a young lady about the email. After explaining the emails and where I stood she told me the same thing. She offered to get her supervisor and I wasn’t not angry I was not upset or being loud or using profanity. I was laughing and making the most out of the situation trying to be lighthearted. She tells me they I’m not being serious twice then she hung up on me. They refuse to make the situation right. I’ve been a loyal customer for between 15 & 18 years. I told both the the representatives that I am sending the fragrances back. The arrogance and ignorance to lose beyond loyal customer. Not that I used foul language, not that I used a loud tone nor was I being disrespectful. They refuse to make the situation right. The website DOES NOT provide information to distinguish what fragrances are stronger or weaker. I am disappointed that I will no longer be able to support or get the Egyptian Musk fragrances that I’ve been using since 1999. It is difficult to find this oil.

22 December 2025
Unprompted review
Rated 1 out of 5 stars

This product is straight trash garbage…

This product is straight trash garbage if you will. What you order is not what you’re getting. Soon as I opened the package and untwisted the cap and put it to my nose. I knew it wasn’t the fragrance I purchased. I wish I had reviewed the reviews before I spent my money. I’m officially over ordering online. It’s a hassle to get my money back. You never know what you’re getting. Buy in store it’s safer at least you pick what fragrance you like in person. I should have used my common sense.

25 October 2025
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Would give 0 stars if able to.
There is very little smell to the oil. I was highly disappointed. I was under the impression this was a strong scent that was comparable to the original. And could be diluted. Maybe my packer mixed my order up with MCT
I would not recommend.
**Update
Customer service cannot help you and All Sales Are Final.
However if its unopened you can pay shipping again and get your money back. What a joke.

1 September 2025
Unprompted review
Rated 1 out of 5 stars

The oils are very very very weak

The oils are very very very weak, smell goes away after you put it on. All of the oils smell the same and the nicest way I could put it is there complete garbage. When the new owners took over they completely destroyed the scents. They smell nothing like the og. I buy mine from African Imports very pleased with every purchase I made. And there the same price as the bogus common scents never again will I buy from them and hopefully everybody stops buying this diluted weak as fake smelling oils. Nothing but a rip off everytime.

14 July 2025
Unprompted review
Rated 1 out of 5 stars

There are better oil fragrance places.

Not enough fragrance in the rancid carrier oil to tell you if the smell was accurate. I tried 9 oils. All too weak to recognize the scent. I called for a refund and Liam told me that in cold weather I needed to warm the oil? Like the temp of the oil at my skin temp is too low? Funny. The Oil Purfumery products smell like the correct cologne at the temp of my skin - no problem. And their steel rollers work, unlike the cheap rollers used by Common Scents. Save your money and avoid CS.

20 February 2025
Unprompted review
Rated 5 out of 5 stars

I am very happy with my order.

Great Customer Service from NIkki over the phone, she was helpful when selecting my fragrance oils... 5 Stars to her. Liam is also great for online support 5 Stars!!! I am happy with my order. Like any other fragrance company you must order your samples and then choose larger quantities of what ever you love. There are some very powerful fragrance oils here, you just have to sample a lot. So much to choose from. 5 Stars.

19 February 2025
Unprompted review
Rated 5 out of 5 stars

This is the best place to buy oil…

This is the best place to buy oil perfume no alcohol at all and the cologne is not strong we have to be closed to the person to smelled it I really like it no stings no headaches nothing

6 August 2024
Unprompted review
Rated 5 out of 5 stars

Quality and Customer Support

I have been using this company for a couple of years now off and on. I have had no complaints on their products that I have purchased. In fact, my client's have expressed their love in how the scents they have smelled was the closest to the real scent. Keep doing a "Great" job and continue with you excellent customer support. Richard W.

26 April 2023
Unprompted review
Rated 1 out of 5 stars

Terrible scent quality!

Shipping was quick. However, buyer beware, they do not offer returns per their FAQ. Additionally, the scent quality of their body oils is terrible. I ordered scents that I'm very familiar with because I have the legit perfumes and none of the oils I received smell anything like the real deal. I recommend looking elsewhere, don't waste your money.

26 January 2024
Unprompted review
Rated 1 out of 5 stars

I ordered a 32 oz bottle of Pier One…

I ordered a 32 oz bottle of Pier One Asian Spice Pure oil. from The Common Scents.
This is my first time ordering from The Common Scents and my last. This oil was $60 plus shipping and handling and it smells absolutely nothing like it should.
I have been using Pier 1 Asian Spice candles, fragrance oil and the entire line for more than 10 years so I know exactly what it smells like.
Pier 1 no longer sells it.
The Common Scents customer service informed me that this smells exactly like Asian Spice by Pier 1.
I tried to call several times to speak with their customer service, no matter what time of day they do not answer the phone and eventually I'm on hold so long it goes to voicemail.
I've sent an email, someone did answer me back named Liam who told me to send him a picture of the bottle.
I sent him a picture of the bottle and his response was that it looks to be the right color to be Pier 1 Asian spice. That was it.
I emailed him back and said how can you tell by the color of the oil that it's correct? That's impossible. You guys brag about how you sell over 2,500 different fragrance oils. But he knows by the color of this one that it's the correct oil and I'm wrong?
So since he did not answer my email and no one answers your business phone,
I'm going to post my experience anywhere and everywhere I can think of to let people know of my experience so they don't experience the same thing.

9 January 2024
Unprompted review
Rated 1 out of 5 stars

If I could give 0 result I would

If I could give 0 result I would. Not nice to deal with. Ordered last year, now August 2023 and still no package after several emails and now they say that the order is too old to track down shipping information and tracking which is not my problem if they cant do their job. Very frustrating after spending over $100. Stay clear of this company

1 August 2023
Unprompted review
Rated 1 out of 5 stars

Oils have changed for the worse

I have been ordering Common Scents Oils for years and never really had a problem.Now,they changed their oils.Everyone I know loved the Light Blue for woman,but now it smells totally different.It smells horrible.I have complained to them several times.One time I was told the Light Blue was mislabeled, but,over a year later it still smells horrible.Someone else told me nothing was changed and I am the only one complaining.I been trying oils from newer fragrances and they smell nothing like they should.Now their prices went up for the oils and the shipping charges are insane,and their sales went down.I use to get sales that were 40% off.Now I am lucky to get 15% off.I need to find a new place.

25 April 2023
Unprompted review
Rated 1 out of 5 stars

DISSAPOINTED IN THE QUALITY OF THE FRAGRANCES

I am very very disappointed, I bought more than a dozen fragrances for a new fragrance company I just started. To my surprise they all did not have any scent. I contacted the company and I was told there was no refund. I am still paying for these fragrances because i financed them. Will not purchase again from them. I still have fragrances that are not used.

27 March 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look