The Compliance Guys Reviews 

179
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service provided, highlighting how the team made complex processes manageable and straightforward. Many people found the staff to be incredibly helpful, supportive, and patient throughout their interactions, making the entire journey much less daunting. Reviewers frequently mention the outstanding support received during challenging applications, with many appreciating the clear guidance and consistent help. The professionalism, knowledge, and responsiveness of the team are often highlighted, ensuring that customers felt well-informed and supported at every stage. This dedication resulted in a smooth and efficient experience for numerous individuals.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, patience,... See more

Service

Consumers consistently report positive experiences with the service, highlighting its excellence and the... See more

Customer service

Customers had positive experiences with customer service, expressing appreciation for the excellent support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience with The Compliance Guys. Sean was really helpful from the start and then Jade took over and made sure all my questions were thoroughly answered. They’ve truly been amazing th... See more

Company replied

Rated 5 out of 5 stars

Couldn't have done it without these guys. Shaun and Jade were so helpful, supportive and patient. We can't thank them enough for assisting us through our FCA application. They have always m... See more

Company replied

Rated 5 out of 5 stars

I had an absolute great experience working with The Compliance Guys. Everyone you speak to, are so polite, informative and helpful. Jade Kelly was 5* to work with and I can easily say if it wasn't for... See more

Company replied

Rated 5 out of 5 stars

The team at The Compliance Guys have been absolutely fantastic in helping us get registered with the FCA. Every email, call, and message was answered quickly, and every question we had was dealt... See more

Company replied


Company details

  1. Consultant

Written by the company

Simple, no nonsense FCA Consumer Credit Compliance. We get you approved to offer finance to your customers and keep you compliant without complication. Caring not scaring


Contact info

4.9

Excellent

TrustScore 5 out of 5

179 reviews

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4.9

All reviews

(179)

31 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The compliance guys have been fantastic…

The compliance guys have been fantastic in helping me get my FCA license. I can’t thank them enough, Especially Hannah she has been amazing throughout the process. Thanks guys.

24 November 2023
Unprompted review
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Reply from The Compliance Guys

Thank you so much for the lovely review. We’re really glad to hear that youhad a positive experience with Hannah. If there’s anything else you need, just let us know.

Rated 5 out of 5 stars

FCA application

Just submitted my details with the Compliance Guys for FCA approval. My dealings to date have been with Ellie who is amazing. Very helpful Im really pleased. Supplied lots of information and all the necessary forms to get me started. Thank you Ellie.

27 November 2023
Unprompted review
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Reply from The Compliance Guys

It’s wonderful to know Ellie helped bring clarity and plenty of advice during your application process. Thank you for the positive feedback and recommendation.

Rated 5 out of 5 stars

5 Star Company

Could not be happier with my experience with the compliance guys.
They have have been so helpful and proactive with our FCA application. Ellie is there for us every step of the way and nothing seems too much trouble!!

22 November 2023
Unprompted review
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Reply from The Compliance Guys

Thanks for your review. We appreciate the opportunity to help you and are thrilled to know you found it to be a 5 star experience.

Rated 5 out of 5 stars

Fantastic Service & Brilliant People

A huge relief to be in the hands of the very competent Compliance Guys. Special thanks to Jon & Hannah for their support and making the beginning of our journey with them smooth, simple and transparent.

20 November 2023
Unprompted review
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Reply from The Compliance Guys

We’re grateful for your kind words. It’s always great to hear that Jon and Hannah helped take the pressure off and guided things through smoothly.

Rated 5 out of 5 stars

Can not thank Ellie and the team enough…

Can not thank Ellie and the team enough for all their help on the application for my FCA. Any questions were promptly answered and the level of service they have given is outstanding. I would highly recommend to anyone wanting there FCA, to deal with the compliance guys. Thank you all so much.

13 November 2023
Unprompted review
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Reply from The Compliance Guys

Thank you for your lovely feedback. We know this process can be a lot to navigate, so we always aim to provide the very best levels of service possible.

Rated 5 out of 5 stars

Fantastic Team !

Ellie and the team have been fantastic with helping us obtain our FCA license. Any questions or queries I had were answered really fast and Ellie has made the whole process a breeze.
Would highly recommend, thank you!

1 November 2023
Unprompted review
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Reply from The Compliance Guys

It means a lot to us that you had a positive experience. Making compliance less overwhelming is one of our top priorities, and we’re glad that came through with prmoptness and helpful service.

Rated 5 out of 5 stars

Fantastic service!

A great experience dealing with The Compliance Guys, Ellie has been supremely helpful and it's been an absolute pleasure so far!

12 October 2023
Unprompted review
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Reply from The Compliance Guys

Many thanks for your thoughtful review. We’re so glad you felt Ellie was helpful. We’re always here if you need anything in the future.

Rated 5 out of 5 stars

Pleasure to deal with

Ellie was a pleasure to deal with. She gave us some really good advice and the application wen through perfectly. Highly recommended.

14 August 2023
Unprompted review
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Reply from The Compliance Guys

We're delighted to hear that Ellie's support helped simplify the compliance process for you and that you got the advice that you needed. Thanks for choosing us - your feedback truly motivates the team.

Rated 5 out of 5 stars

Very easy to deal with

I used the Compliance Guys for both applying for FCA authorisation and also ongoing support.

The peace of mind having the compliance guys available at all times to supervise and advise is a great help, it means we can focus on selling while knowing that our compliance is in order.

I mainly dealt with Ellie who was very helpful and friendly at all stages. Which was a breath of fresh air as a I spoke with a couple of compliance firms in the beginning and they were daunting to say the least.

1 August 2023
Unprompted review
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Reply from The Compliance Guys

Thank you for your review. We always aim to combine clarity with thoroughness, so we’re pleased to hear your experience reflected that.

Rated 5 out of 5 stars

Above and beyond

Called the compliance guys and was introduced by Ellie, who is absolutely fantastic. She knows the job inside and out and nothing is ever too much trouble. Every time we have spoken on the phone she is always very happy, very pleasant and does her upmost to satisfy. Ellie and jade are a perfect example of how things should done. Well done

6 October 2023
Unprompted review
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Reply from The Compliance Guys

Really appreciate your kind words. Helping clients feel confident with FCA requirements is exactly why we do what we do. Thanks again for trusting Ellie and Jade.

Rated 5 out of 5 stars

From the first contact you will be…

From the first contact you will be filled with confidence that the compliance guys know exactly what your needs are and help you through the process ,Ellie is always approachable friendly and knowledgeable we would highly recommend that you look no further than the compliance guys ( and Ellie)

5 October 2023
Unprompted review
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Reply from The Compliance Guys

Thank you for taking the time to share your feedback. We are committed to making compliance easier to understand, so it's great to know that our support made a difference.

Rated 5 out of 5 stars

Fantastic customer service

Ellie Carpenter who is assisting me with my application has been very professional and helpful. She has gone above and beyond to make sure speed and efficiency of the process. Would highly recommend Ellie and The Compliance Guys!

2 October 2023
Unprompted review
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Reply from The Compliance Guys

Thank you for your thoughtful review. We know compliance can feel daunting, so it's great to hear that Ellie's support helped make the process easier and more manageable for your team.

Rated 5 out of 5 stars

These guys really helped me out when I…

These guys really helped me out when I was setting up my business. Ellie, in particular was brilliant! She talked me through the whole process and made me feel settled. So a big shout out to Ellie but the whole team I would certainly recommend. Thank you

5 October 2023
Unprompted review
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Reply from The Compliance Guys

We really appreciate you taking the time to leave this review. Working with great clients like you Carl makes what we do all the more rewarding. Wishing you all the best with your continued success.

Rated 5 out of 5 stars

Ellie was Amazing

Ellie was Amazing, very friendly and helpful.
I will defiantly recommend this company.

19 September 2023
Unprompted review
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Reply from The Compliance Guys

Thanks for sharing your experience. We’re always here to help businesses cut through the complexity and get the right results first time. Glad Ellie could do just that for you.

Rated 5 out of 5 stars

Ellie C is incredibly awesome

Dealing Ellie C regarding FCA approval and she has been an absolute diamond! I spent quite a while searching / enquiring to different companies regarding obtaining approval and I was met with varying costs and uncertain advisors who had the personalities of a cabbage. It left me with wavering confidence about getting approved.. But Ellie and the Compliance Guys immediately put me at ease, they presented me with clear, knowledgeable information on the FCA process and how they could help me get me approved. I hit the button with them and although the process is still underway, i couldn't recommend them enough... Always contactable, helpful and attentive.

22 September 2023
Unprompted review
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Reply from The Compliance Guys

Thank you for the fantastic feedback. It’s great to hear that Ellie has been able to make such a difference for your business. Clear compliance advice is our promise - and we’re so pleased you felt that from us.

Rated 5 out of 5 stars

They have certainly earned their reputation as a company that cares and delivers outstanding results.

I recently had the pleasure of seeking assistance regarding a FCA license from The Compliance Guys, and I must say that the experience was nothing short of exceptional. From the moment I reached out to them, it was evident that this company truly prioritised individual needs and goes the extra mile to provide a personalised service.
I talk to Ellie Carpenter, I was pleasantly surprised how professional she was and provide me with the advice I required. This level of dedication and responsiveness left a lasting impression on me.

Throughout the process, The Compliance Guys specially Ellie Carpenter and her colleagues proved themselves to be not only knowledgeable but also genuinely caring about their clients. They patiently listened to all my concerns and queries,

I can confidently say that anyone seeking assistance or direction with FCA licensing should look no further than The Compliance Guys.

They have earned my trust and loyalty, and I highly recommend them to anyone in need of expert guidance in navigating the complex world of FCA licensing.

1 May 2023
Unprompted review
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Reply from The Compliance Guys

We’re really happy to hear that your experience with us was so exceptional. We know how important it is to feel confident in your compliance process, and we’re proud to have been part of your journey.

Rated 5 out of 5 stars

I recently had the pleasure of seeking…

I recently had the pleasure of seeking assistance regarding an FCA/AR license from The Compliance Guys, and I must say that the experience was nothing short of exceptional. From the moment I reached out to them, it was evident that this company truly prioritizes individual needs and goes the extra mile to provide a personalized service.

Upon sending a message to Jon Rix late one evening, I anticipated a response the following day, as is the norm with most businesses. However, I was pleasantly surprised when Jon took the time out of his own personal schedule to pick up the phone and provide me with the advice I required. This level of dedication and responsiveness left a lasting impression on me.

Throughout the process, The Compliance Guys proved themselves to be not only knowledgeable but also genuinely caring about their clients. They patiently listened to all my concerns and queries, ensuring that I felt heard and understood. Their expertise in matters related to FCA licensing was evident, and they provided clear and concise guidance, instilling confidence in their capabilities.

I can confidently say that anyone seeking assistance or direction with FCA licensing or acting as an Appointed Representative should look no further than The Compliance Guys. Their experienced and genuine approach sets them apart from the rest. They are a team that genuinely cares about their clients and is committed to providing the best solutions for each unique situation.

Having had such a positive experience, I will undoubtedly continue to work with The Compliance Guys for all my future compliance needs. They have earned my trust and loyalty, and I highly recommend them to anyone in need of expert guidance in navigating the complex world of FCA licensing.

In conclusion, if you value personalized service, expert advice, and a team that goes above and beyond for their clients, The Compliance Guys should be your first and only choice. They have certainly earned their reputation as a company that cares and delivers outstanding results.

26 July 2023
Unprompted review
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Reply from The Compliance Guys

Thanks so much for your review. We’re glad that Jon and the team made a positive impression. It’s always our mission to deliver guidance that’s clear, customised and fully FCA-ready.

Rated 5 out of 5 stars

Amazing 👏 service

Amazing 👏 service!
Great team, knowledgeable, friendly and get the job done efficiently!
Always available to answer questions and assist with the business!
Look no further! Cannot praise enough...
Highly recommend and will continue to use their services.

8 March 2023
Unprompted review
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Reply from The Compliance Guys

Thank you for your review. We're thrilled you found our service knowledgeable and efficient. We believe compliance should be a help, not a headache, and it's great to know that came across.

Rated 5 out of 5 stars

Superb speedy and efficient service…

Superb speedy and efficient service with constant communication. Would highly recommend to anybody.

25 January 2023
Unprompted review
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Reply from The Compliance Guys

Thank you for such great feedback. Our goal is to deliver clear, compliant solutions, and we’re so pleased to hear we hit the mark. Wishing you continued success - we’re here if you ever need us.

Rated 5 out of 5 stars

Great service from to start finish for…

Great service from to start finish for my fca registration specially from Hollie Layla she is an asset to the company she is very quick in her responses and very helpful. Would highly recommend.

10 November 2022
Unprompted review
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Reply from The Compliance Guys

Really appreciate your positive review. We understand how overwhelming compliance can feel, so we always aim to offer straight-talking, practical advice that gets results. Delighted Hollie could support you.

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