The Cover Shop Reviews 

183
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I’ve been wanting one of these covers for sometime now and the sale came up so I jumped on it. I have just opened the box and I’m impressed already everything thing about this cover says quality and... See more

Rated 4 out of 5 stars

Covers looks good and fit well. Only drawback is paying 66$ for shipping and then seeing free shipping advertised and product I bought discounted further including free shipping.

Rated 5 out of 5 stars

The car covers from The Cover Shop are an absolute game-changer for my beloved 86! These covers provide top-notch protection during those long periods when my car sits idle. The material feels incredi... See more

Rated 5 out of 5 stars

Bought the Sleeping Bag for Holden VS SS and liked it so much I bought another for my dad's Harley Davidson. Texture is silky soft and fits vehicle perfectly based on website recommendation. Easy p... See more

Company replied

Company details

  1. Car accessories shop

Written by the company

The Cover Shop was founded on the belief of one concept - life is too short for poor quality, average looking car & motorbike covers that simply aren't capable of doing the job they are assigned to do. Our background is in professional car storage, where we've seen our fair share of car covers, both good and not so good.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

183 reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.6

All reviews

(183)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great cover

Great cover, ultimate fitment just wished i could be waterproof

10 June 2024
The Cover Shop logo

Reply from The Cover Shop

Thanks Ian, we love the fitment too! Keep an eye out, we've got some exciting things in the pipeline that you might like.

Rated 5 out of 5 stars

Brilliant cover

Brilliant cover, perfect fit and great value. Super fast delivery too. Both my Monsters now covered.

12 June 2024
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Reply from The Cover Shop

They'll both thank you for it Darren - glad you're stoked with our covers!

Rated 5 out of 5 stars

Perfection

I had no idea what to expect - the design process was simple and the result was so much better than I expected. High quality service and excellent product, cant ask for more. Thank you :)

3 June 2024
The Cover Shop logo

Reply from The Cover Shop

Thanks for the great review Jacqueline! Glad you were happy with the process, and we think the custom cover made for a very thoughtful gift!

Rated 5 out of 5 stars

Great product and quality

Easy and user friendly website. Super fast delivery.
Great quality product and material.

3 June 2024
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Reply from The Cover Shop

Thanks for sharing your experience with us Heather, we love to hear it!

Rated 5 out of 5 stars

Excellent Product & Service

Excellent Product & Service. The team took the time to achieve the right result for my needs.

30 May 2024
The Cover Shop logo

Reply from The Cover Shop

Thanks Sam - we'll always go the extra mile to make sure you're over the moon with the outcome!

Rated 5 out of 5 stars

Best cover on the market

The cover arrived very quickly. The fit and feel of the cover is amazing. And the look of it is perfect.

26 May 2024
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Reply from The Cover Shop

Thanks for sharing your experience Nick, glad you love our covers as much as we do!

Rated 5 out of 5 stars

Large is not large enough

We ordered two covers, medium for my wife’s bike and a large for my bike. Unfortunately even a large was too small for my bike (Honda Goldwing). I enquired back in 2022 to ensure what I would order was correct. Was confirmed, but unfortunately after recently ordering and received, they had reduced the size of the large cover. Doesn’t make sense to me. They were prompt in following up my email concern and confirmed they could make a custom cover, but with an additional extra over cost. As far as the quality of product goes, happy with it and I like that it’s a snug fit and follows the bike shape.
EDITTED: After the continued communication with the Cover Shop, they were very upfront with ensuring I was satisfied with my cover. They quickly got to work with manufacturing a larger cover that would fit and shipped the new one out to me with a pre paid satchel to send the original one back. No additonal cost to me, even though I put a small tear in the original cover trying to fit it to my bike. Customer service and client satisfaction has been exceptional. Thank you Louis Queenin and Timm Wohlers for your assistance.

20 May 2024
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Reply from The Cover Shop

Thanks for your review Daryl! Due to the never ending pursuit of perfection, we will inevitably make revisions and improvements to our products from time to time, however we're always on hand to ensure you get the perfect fit based on your needs!

Rated 5 out of 5 stars

Ordered a cover and it didn't match the…

Ordered a cover and it didn't match the description, contacted them and they sent a different one straight away. New cover was exactly what i was expecting. Great cover and great customer service. Definitely recommend.

26 May 2024
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Reply from The Cover Shop

Thanks for the review David! On the rare occasion that something isn't quite right, we always endeavour to sort it out as quickly as possible!

Rated 5 out of 5 stars

Great Result , Great Fit

Very excited to open the bag containing my second ordered cover for my Alfa105 .
Excellent fit and very happy with the special Logo applied.
Thanks for the great work Cover Shop !

27 May 2024
Unprompted review
The Cover Shop logo

Reply from The Cover Shop

Thanks for your ongoing support Tim!

Rated 5 out of 5 stars

Quality product & prompt delivery…

Quality product & prompt delivery without any hassles. Definitely buy again from this retailer.

27 May 2024
Unprompted review
The Cover Shop logo

Reply from The Cover Shop

Thanks for the review John, we're glad you were happy with our service and our covers!

Rated 5 out of 5 stars

Excellent

Excellent
Great to deal with.

25 May 2024
Unprompted review
The Cover Shop logo

Reply from The Cover Shop

We're always determined to do the best we can! Thanks so much Kevin!

Rated 5 out of 5 stars

Epic indoor car cover - best I’ve ever used

After almost purchasing a genuine BMW cover for my M2 I was so happy to come across the Australian Cover Shop.

After several chats I purchased the medium Sleeping Bag for my 2016 M2. Tight fit was an understatement but so glad I was advised to get Medium as it now fits like a glove and protect my car perfectly

25 May 2024
Unprompted review
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Reply from The Cover Shop

Thanks for your continued support Stuart! Glad we could help you achieve the perfect fit!

Rated 5 out of 5 stars

Great product

Great product, fast delivery.
Easy to use & keeps my 61 Cadillac clean
Should have bought it ages ago.
Packs up neatly for storage in the boot.

24 May 2024
Unprompted review
The Cover Shop logo

Reply from The Cover Shop

They say hindsight is 20/20 Mick! Your Cadillac is in good care now. Thanks for the review!

Rated 5 out of 5 stars

I like the cover fits good and well made

I like the cover , well made fits good , easy to store in bag that comes with cover when not in use , I like how it is machine washable and that The Cover Shop has stock in its warehouse ready to ship and not shipped from overseas so was delivered quickly and well packaged - great customer service I recommend them.

9 March 2024
Unprompted review
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Reply from The Cover Shop

Thanks for the review Peter, glad to hear you're loving your new cover!

Rated 5 out of 5 stars

An excellent cover for my Ducati…

An excellent cover for my Ducati Streetfighter V4S at an excellent price. Quick postage having received the cover in the same week that I purchased. I highly recommend the Cover Shop.

20 May 2024
Unprompted review
The Cover Shop logo

Reply from The Cover Shop

Thanks Heath! Glad to hear your Ducati is being treated right!

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