The Credit Thing Reviews 259

Fantastic proactive banking team...Yevhenii, Vira & Anastasia responded to my refund claim ( error was from my Utility company ) ...... in my experience, The Credit Thing offer a smooth banking services that makes you feel more than just a number ' .

Very good 👍👍👍

Really helpful & sorted out with my issue quickly :)

Returned to the bank's support service. I received an immediate response from a professional employee named Svyatoslav. Helped to solve an urgent issue, understand a difficult situation, quickly, clearly and clearly provided information. Thank you very much for the convenient use of this bank's application. It's the best thing I've ever used!

Very friendly nice costumer service straight away response i would leave 10 start but the max it's 5 so best costumer service ever love it

I had a query on my account, and got in touch. I found the advisor Sviatoslav to be incredibly helpful, professional and patient. I could not fault their helpfulness and wonderful ability to sort my query. They gave me peace of mind and sorted the confusion. I would recommend them for a thank you from their Manager, as they are a credit to the company.

Everyone was so polite and respectful and friendly. They sorted everything out for me and I can’t thank you enough so thank you xx

Thanks a lot for supporter team. Vira supported me today. My question answered in few minutes.
Good banking. But if you will open accounts for child 16 y.o. it will be great opportunity for our youngsters:)

What can I say, 1 star is 5 stars too many. Impossible to use product, statments contain charges being added and taken off many times and the helpdesk staff do not understand anything, logged on to day with a complaint, email says nothing about what I said in the Whats App

Avoid them, far better alternatives out there.

I am closing the account and as far as I am aware they can go visit lucifer

I repeatedly asked for help!
you are super cool, everything is always fast, everything is clear, you have no equal!

Great service. Service is fast. All issues are resolved. Thanks for your work.

Hello. I like everything. The service is very good. Support service is always ready.

I am sincerely grateful that such a bank exists in Britain. This is the most progressive bank out there. Always friendly, qualified employees in the support service - provide quick and detailed consultations. I use the card through the application, as well as through Google Pay. Everything is very convenient and well thought out. A bank that not only provides financial services, but also gives warmth and warmth every time.

For me is the best bank account that the credit thing offer me..

Thanks to all the members staff from the credit thing bank

I use this card for shopping for transfers for top up and something else as well..

I wish you all the best….

The credit thing bank….

Unable to reopen account. This feature hasn't been implemented. The rules don't state that if you have closed your account you won't be able to open it.

My previous review "flagged" from the credit things side.

It's a shame.

I have left several reviews for this company each time I have a new experience and once again I am forced to leave another as once again, this company and it's criminal ways are damaging me and my credit score in more ways than you can imagine.

Firstly, I'm going to start by imploring you NOT to set-up or start a relationship with this company, they are criminals and continuously fail to notify you of due payments and fail to take regular payments even if you have them set-up.

I have had two complaints open with this company and have now opened a third.

I am taking my previous complaint forward with the FOS as this company is just filled with criminals and they will not admit when they are wrong, even when you provide them with screenshot PROOF of the errors.

8 Dec 2022 was my first review for the company on here, read that for a full break down as it is essentially a repeat of what happened once again.

I would have rated this company 5 star but it has just left me right in it I paid back my account in full expecting to be able to use it again only to be told I wasn’t able to because they are changing the way they give access to credit my account was always paid back in full each month raised a complaint which came back telling me nothing more than what was said in my chat to the agent claiming an email was sent out on the 2/12/22 which wasn’t has left me over Christmas with Covid and no money even after telling them I had nothing to do over this period they weren’t even intrested “the credit thing “ the credit company which doesn’t do credit a joke

Always quick responses and resolution from start to finish. You don't need to go anywhere to get help, everything is convenient and fast on the phone and at any time of the day. A big plus is the possibility of communication in the Ukrainian language.