The Custard Company 

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Company details

  1. Electronic cigarette store

Information provided by various external sources

We are an E-Liquid manufacturer who are proud to have made some of the UK’s leading juice brands.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Purchased a 100ml bottle of your…

Purchased a 100ml bottle of your vanilla and custard. New coil fitted left to sit 30mins+ ran on power 42W.
All I taste is burnt Toffee, is the wattage to high for your e-liquid what do you recommend?
Coil is fine as diffent liquid put in afterwards and works fine no burning.

Cheers for any info.

22 July 2022
Unprompted review
Rated 1 out of 5 stars

Awful

Ordered liquid on 22 December. Order received and stated that another email would be send upon despatch. Still waiting for it despite 2 emails enquiring what the status of my order was. No replies received

4 January 2022
Unprompted review
Rated 1 out of 5 stars

Baught strawberry custard after waiting…

Baught strawberry custard from (the custard company) after waiting for it to be in stock and despise my partner wanting the vanilla custard but thought it would be lovely expecially as we both using asgard minis as everything tastes so good in them anyway but left very disappointed like it hadn't steeped long enough the custard was weak tasting and hardly any strawberry feeling so let down😔😔😔

18 February 2021
Unprompted review
Rated 5 out of 5 stars

I absolutely love the custard company…

I absolutely love the custard company my favourite ever vanilla custard is just the best I think the people who work their are so lovely and the products they do is just simply amazing keep up the amazing work guys and thank you all

24 November 2020
Unprompted review
Rated 5 out of 5 stars

I found these guys when they popped up…

I found these guys when they popped up on my facebook newsfeed. I saw they had some nice looking flavours, so i thought i would give them a try. I ordered 3x custard vape liquids 1 vanilla 1 banana and 1 strawberry. And im very happy not only with the great price of the liquids at just £28 for 3 50ml bottles and the free delivery 😊 but also the speed of the delivery 👌 and the customer service was excellent too very friendly and easily accessable they answered my pm within 20 minutes 😊 now onto the liquids them self, i have only had a chance to try the strawberry and custard so far but i am very impressed with the flavour and the texture of the vape its self nice and thick. I will certainly be buying from these guys again 5 stars all the way really glad they popped up. I would highly reccomend ❤

22 May 2020
Unprompted review
Rated 5 out of 5 stars

Great company

Great company to deal with, always very friendly and helpful.always deal with questions and queries quickly and professionally, Plus reliable speedy delivery.
Will definitely shop here from now on

22 May 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended:)

Love the strawberry custard doughnut liquid!!
Myself and my partner both have been using the custard company liquids for nearly a year now and never had a problem.
Ordered from the original site a few times now and the delivery was quick even with everything going on :)
Highly recommended x

15 May 2020
Unprompted review
Rated 5 out of 5 stars

Well it's the first time I have used…

Well it's the first time I have used this shop and I must say even with what's going on with world at the moment they are and have done their upmost to get orders out and delivered within a couple of days and the price is the cheapest for what I like so keep up the good work and I'll be back

3 April 2020
Unprompted review
Rated 1 out of 5 stars

Getting loads of SPAM from this…

Getting loads of SPAM from this company. Although I have never dealt with them they keep asking for a review, so what else can I give...

The reply from them falsely claims that we have been in touch with them about some "vape-x show" this is nothing to do with us. Our business is involved with radio control models, not vaping,

11 November 2019
Unprompted review
The Custard Company logo

Reply from The Custard Company

Hi,

Thanks for getting in touch.

I have looked into this, and you are on our contacts list as you got in touch with us in June regarding exhibiting at your Vape-X show. There is a link at the bottom of the email to unsubscribe, but I have now manually done this for you.

Can you please email us on tw@tailoredcommercials.co.uk so I can show you the same email address that was subscribed to our website. I would really like to get this resolved for you.

Sorry for the inconvenience.

Kindest regards,
Tori

Rated 5 out of 5 stars

Impressed

Really lovely people. Sent me a free juice when I was messed around by an eBay seller. They didn't have to do that. Free postage on their own site for orders over 20 pounds. Nic shot included. I'm happy. Thanks Tori

6 November 2019
Unprompted review
The Custard Company logo

Reply from The Custard Company

Hi Katy,

Thanks so much for taking the time to leave us a 5* review!

We're so glad to hear you are pleased with the service and products you received.

We look forward to creating a great customer relationship with you!

Kindest regards,
Ross

Rated 1 out of 5 stars

Brought strawberry custard and vannila…

Brought strawberry custard and vannila og and the flavors were horrible,got my local vape shop to try and they also wasn't impressed and said they were like they hadn't been steeped.was looking forward to trying these as love custard e juice.

4 November 2019
Unprompted review
The Custard Company logo

Reply from The Custard Company

Hi Martin,

Sorry to hear you weren't impressed with our flavours. All of our E-Liquids go through a steeping process, so unfortunately in this case it was just down to personal preference.

We would love to win your custom back - if you could contact us with your address I would like to send out a different flavour of our E-Liquid for you to try.
We hope you shop with us again in the future.

Kindest regards,
Tori

Rated 5 out of 5 stars

Speedy delivery and great flavours

Speedy delivery and great flavours! Highly recommend 😀

31 October 2019
Unprompted review
The Custard Company logo

Reply from The Custard Company

Hi Victoria,

Thanks for the kind review! We're so glad you would recommend us.

Kindest regards,
Ross

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