The Custom Design Agency 

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Company details

Information provided by various external sources

The Custom Design Agency is a team of dedicated individuals with a single aim to take our industry’s standards to higher levels. We are passionate about the tech world and all the endless possibilities it offers to make our operations easier and more efficient from business to domestic tasks. Our humble beginnings go back to over a decade when we started this platform as an honest service for people looking for creative solutions for their online marketing problems. Our core values define our business model which includes business integrity, innovation and dedication to each client. The tech wave has taken hold of everything around us and changed the ways we were used to. To help narrow this gap between business and digital emergence, we have made it our mission to provide affordable and measurable solutions to any sort of digital problems our clients may be facing. And our job is not done when the project is done, we are here for you even after delivering the project, offering lifetime of commitment and support.


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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Pakistani based scam artists… BEWARE

Website Design Zilla aka Custom Website Agency and Krazy Designs Lab. This company has so many company names

They are in Pakistan instead of what they claimed to be in the USA in their ad

On krazydesignslab*com which is a one of the many company websites made by this scammer group. All the employee profiles are made up, and all those names Brian Williams or Jason Smith are made up. They use the most common white American names but unfortunately their south Asian accent betrayed them while they were on the phone with me.

They would take the money without providing the service you pay for

They impersonated me to send out fake email conversations as an evidence to stop the bank refund my money.

2 May 2023
Unprompted review
Rated 1 out of 5 stars

I HAVE PAID FOR A FEW DIFFERENT ITEMS…

I HAVE PAID FOR A FEW DIFFERENT ITEMS AND DO NOT HAVE ONE SINGLE ONE COMPLETE. SWITCHED AGENTS ABOUT 4 TIMES AND NO LONGER ANSWER THE PHONE. I DO NOT RECOMEND USING THEM.
THEY HAVE SWITCHED FROM NICK TO GEORGE AND ERIC. NO CONTRACT AND NO FOLLOW UP. I WILL SUPPORT THIS WITH EMAILS AND TEXTS.

18 March 2021
Unprompted review
Rated 1 out of 5 stars

Do not use this company

Very terrible to work with always hard to get ahold of them was supposed to receive a refund when i changed my mind on something and they say that it has processed on their end but i never received it. took multiple months to finally reach a good design i liked and once i said yes the disappeared again and didnt respond to emails. the only way to get in touch with them is by calling them and hope that they dont give you the run around.

21 December 2020
Unprompted review
Rated 1 out of 5 stars

I am really upset

I am really upset. I paid upfront, added services, they are always trying to upsell you. Website has not been completed and they will not answer my calls or emails. I want my files so I can complete on my own, will never recommend them. Peter Brown and Nick Watson please make this right, if in fact you are genuine.

15 December 2020
Unprompted review

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