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The Database Au is a hobby e-commerce store located in central Victoria, Australia. Providing only the best range in TCG Singles, Lego, Wargaming bitz, hobbies and collectables. We pride ourselves in Lego's motto "Only the best is good enough".
Po Box 4, 3517, Inglewood, Australia
2.9
10 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Never received my order and when I contacted them they were good to deal with and I was told I would be sent a replacement which never arrived. I have tried to get in contact repeatedly but I have not received and response since.
Never received my order. Seller stopped comunicationg.
Never received my order or had an update on it since I placed the order. Any Email I sent using their website customer service link or conversion chain never went through or got responded to. I dont know if they have printed the items ive purchased or not as I cannot get a response. Apparently they have a 1-3 week processing period and it has been almost a month.
The staff communicated with me well, kept me informed on the status of my order and was prompt with answering. Highly recommend.
They are super friendly always replaces the things that are either broken or missing, I adore this store and I always buy things from them whenever possible.
Cards packed safely and in top condition, excellent to deal with all around.. did I mention great prices too?
Great range of card with really affordable prices. I put a 3 stars review because I haven’t received all the cards I ordered. I missed two cards in a 32 cards order. Would put a 5 stars review if it wasn’t for that issue.
Reply from The Database
Thanks so much for your feedback!
We always want to make sure everyone is satisfied, and always do our best to improve every step of the way.
We will have your two missing cards dispatched as we discussed ✨
Great place to find TCG singles and more really fast and quick deliveries.
Reply from The Database
Thank you so much! We appreciate that deeply <3
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